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    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/110597


    Title: Sociotechnical analysis of nurses' use of personal mobile phones at work
    Authors: 林翠絹
    Bautista, J. R. R;Lin, Trisha Tsui-Chuan
    Contributors: 廣電系
    Keywords: Nurses;Personal mobile phone;Sociotechnical analysis;Philippines;Health information technology
    Date: 2016-11
    Issue Date: 2017-06-29 10:17:09 (UTC+8)
    Abstract: Background-Nurses’ use of personal mobiles phones at work is a growing trend in healthcare organizations. Although recent studies have explored the positive and negative implications of nurses using personal mobile phones at work, none has yet analyzed the interactions of sociotechnical components (users, technology and policy) on nurses’ use of personal mobile phones at work. Objectives-Identify sociotechnical interactions by analyzing each sociotechnical component (users, technology and policy) that affects nurses’ use of personal mobile phones at work. Methods-In-depth interviews were conducted with 30 nurses employed in 13 hospitals in the Philippines. The respondents include staff nurses (n = 23), charge nurses (n = 4), and nurse managers (n = 3). Staff nurses were asked on their use of personal mobile phones at work, while charge and nurse managers were asked on their observations regarding staff nurses’ use of personal mobile phones at work. Responses were analyzed qualitatively using sociotechnical analysis. Results-Sociotechnical analysis indicated that staff nurses used their personal mobile phones at work in various ways because its use helped in their nursing work, but inevitably altered a few of their routines. Although most hospitals had policies that prohibit the use of mobile phones, staff nurses justified their use of personal mobile phones by using it for work purposes and for the benefit of their patients. Staff nurses highlighted the absence of hospital-provided mobile phones as a key reason for using personal mobile phones at work. Charge nurses and nurse managers also influenced staff nurses’ use of personal mobile phones at work. Conclusions-Nurses could use their personal mobile phones at work for work purposes to enhance their clinical performance and improve patient care. Hospital administrators can leverage on nurses’ use of personal mobile phones at work by formulating policies that consider both the benefits and potential drawbacks of mobile phone usage. Recommendations are made for the formulation of hospital policies to optimize the use of personal mobile phones of nurses at work.
    Relation: International Journal of Medical Informatics, 95, 71-80
    Data Type: article
    DOI 連結: http://dx.doi.org/10.1016/j.ijmedinf.2016.09.002
    DOI: 10.1016/j.ijmedinf.2016.09.002
    Appears in Collections:[廣播電視學系] 期刊論文

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