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    政大機構典藏 > 商學院 > 企業管理學系 > 期刊論文 >  Item 140.119/110910
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/110910

    Title: The Impact of Trust and Commitment on Value Creation in Asymmetric Buyer−Seller Relationships: The Mediation Effect of Specific Asset Investments
    Authors: 巫立宇
    Chen, Po-Yuan;Chen, Kuan-Yang;Wu, Lei-Yu
    Contributors: 企管系
    Keywords: Relationship value;Trust;Commitment;Specific asset investment
    Date: 2017-04
    Issue Date: 2017-07-12 09:28:30 (UTC+8)
    Abstract: Purpose-Previous studies have argued that trust and commitment can create value in cooperative relationships. However, this study observed that, in practice, trust and commitment alone may not ensure value creation in asymmetric relationships. Accordingly, this study aims to investigate the mediating role of specific assets in the effects of trust and commitment on value creation in asymmetric buyer–seller relationships. Design/methodology/approach-Contract manufacturers (CMs) in Asia were sampled to validate the argument proposed by this study. Most Taiwanese CMs are partnered with international brands (original equipment manufacturers [OEMs]) that have stronger bargaining power. This cooperative relationship is characteristically asymmetric. A questionnaire method was applied, and structural equation modeling was performed to verify the proposed hypotheses. Findings-Specific asset investment (SAI) was a crucial mediator that explained the effects of trust and commitment on the relationship value of an asymmetric cooperative relationship. Past studies have claimed that power asymmetry results in an unequal distribution of benefits. Nevertheless, regarding the relationship between CMs and OEMs, the study revealed that relationship value could still be increased once the congruent goals have been achieved by both parties. This finding contradicts past theoretical predictions. Practical implications-Characteristically asymmetric CMs–OEMs (seller–buyer) relationships cannot be maintained merely through trust and commitment, particularly in the context of power and resource imbalances in which the stronger party often possesses a wider selection of prospective partners. The results of this study suggested that the CM should unilaterally invest in specific assets conducive to a cooperative relationship as an expression of faith in the relationship with the stronger firm, thereby creating opportunities for value cocreation. Originality/value-The analysis of the relevance of relationship quality in the context of asymmetric cooperative relationships confirmed the mediating influences of SAI on ensuring value creation and the maintenance of the relationships. Relationship value could still be created despite the highly asymmetry power relationship. The CMs’ SAI is the key mechanism for this achievement.
    Relation: Journal of Business and Industrial Marketing, 32(3), 457-471
    Data Type: article
    DOI 連結: http://dx.doi.org/10.1108/JBIM-09-2014-0171
    DOI: 10.1108/JBIM-09-2014-0171
    Appears in Collections:[企業管理學系] 期刊論文

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