English  |  正體中文  |  简体中文  |  全文筆數/總筆數 : 68594/102778 (67%)
造訪人次 : 18871726      線上人數 : 612
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧:
  • 您可在西文檢索詞彙前後加上"雙引號",以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋,建議至進階搜尋限定作者欄位,可獲得較完整資料
  • 進階搜尋
    政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 >  Item 140.119/111004


    請使用永久網址來引用或連結此文件: http://nccur.lib.nccu.edu.tw/handle/140.119/111004


    題名: An Impactful Crowdsourcing Intermediary Design - A Case of a Service Imagery Crowdsourcing System
    作者: 苑守慈
    Yuan, Soe-Tsyr Daphne;Hsieh, Ching-Fang
    貢獻者: 資管系
    關鍵詞: Crowdsourcing intermediary;Service imagery;Service value;Information system design;Open innovation
    日期: 2017
    上傳時間: 2017-07-12 14:14:17 (UTC+8)
    摘要: Crowdsourcing is usually implemented using an intermediary organization or directly coordinated by solution seekers. For those using an IT-based crowdsourcing intermediary, the important factors of intermediaries that impact the crowdsourcing outcome are yet unclear. In addition, little research was conducted on how to design a crowdsourcing intermediary that can address the combined challenges of considering different cognitive demand levels of solution providers’ contributions, combining contributions and evaluating contributions. This paper identifies three important factors and provides a novel design of crowdsourcing intermediary to cope with these challenges. This study uses a case that focuses on how to assist small and medium businesses (SMBs) to develop their service imageries in triggering service innovation and designing their service experiences as to fulfill the desired outcomes of customers. Through the case, the benefits of our crowdsourcing intermediary design are demonstrated and justified. The three important factors are the crowdsourcing intermediary knowledge base, generative networks and empowerment of crowd members. This study shows that the crowdsourcing process can facilitate achieving a higher chance of attaining creative solutions for SMBs’ innovation problems when the three factors are well incorporated and managed within the crowdsourcing intermediary design. This study also presents a novel design of crowdsourcing intermediary that can address the combined challenges of coping with different cognitive demand levels of crowd members and combining and evaluating crowd members’ contributions, in order to attain impactful crowdsourcing outcome.
    關聯: Information Systems Frontiers, 1-22
    資料類型: article
    DOI: http://dx.doi.org/10.1007/s10796-016-9700-8
    顯示於類別:[資訊管理學系] 期刊論文

    文件中的檔案:

    檔案 大小格式瀏覽次數
    1-22.pdf1014KbAdobe PDF15檢視/開啟


    在政大典藏中所有的資料項目都受到原著作權保護.


    社群 sharing

    著作權政策宣告
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回饋