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    Title: 國際採購代理商與客戶合作內容之研究
    How international purchasing agents cooperate with clients
    Authors: 張雁婷
    Chang, Yen Ting
    Contributors: 于卓民
    Yu, Chwo Ming
    張雁婷
    Chang, Yen Ting
    Keywords: 採購代理商
    合作關係
    資源基礎論
    策略聯盟
    Purchasing agents
    Cooperative relationship
    Resource-based view
    Strategic alliances
    Date: 2017
    Issue Date: 2017-07-31 11:32:44 (UTC+8)
    Abstract:   國際貿易對臺灣經濟有著舉足輕重的影響力,然而隨著貿易商競爭越發激烈以及去中間化之議題逐漸興起,臺灣的貿易商為了提升競爭力逐漸轉型,使自身企業之價值更加提升。貿易商轉型後之角色,以銷售代理商為被學者探討最多之主題,研究者認為採購的角色也是交易不容忽視的另一方,因此本研究以國際採購代理商為研究主題,探討採購代理商如何保有競爭力,吸引客戶與其合作,以及如何在與客戶合作時發揮中間商之功能與價值。
      本研究之研究問題為:「哪些因素會影響國際採購代理商與客戶合作之內容?」,經過文獻探討及研究者之採購經驗歸納,本研究整理出五類因素影響採購代理商與客戶之合作內容:(1)外國客戶之合作動機;(2)外國客戶之策略與資源;(3)採購代理商之策略與資源;(4)採購代理商與外國客戶之合作成果;(5)採購代理商與外國客戶之合作關係。本研究以個案研究法進行研究,並搜尋次級資料及實際訪問採購代理商與採購協會來進行個案分析及整理,進而提出結論與建議,期望本研究結果對於採購代理商之業者及欲轉型為採購代理商之業者具參考價值。
      透過資料蒐集及個案訪談之結果,本研究之研究結果支持研究初期所設計之研究架構。外國客戶之合作動機、外國客戶之策略與資源與採購代理商之策略與資源會影響雙方之合作內容與方式,合作之結果有可能是好的或不好的,也有糾紛發生的情形,這些合作結果會影響雙方之合作關係,而關係的強化、弱化會影響下次的合作內容,或是產生停止合作的結果。本研究依據研究發現,整理五類因素之內容,以供業者參考。本研究建議業者須發展企業自身之獨特核心資源,並建立與客戶及供應商夥伴關係,以持續保有自身之競爭力。
    International trade has decisive influences over Taiwan’s economy. As competition between traders has become more intense, and companies are taking consideration about disintermediation, Taiwan’s traders need to transform themselves to enhance their values and strengths for competiveness. Sales agents are the most popular role for this kind of research topic; however, the author thinks purchasing agents are also important. This research aims at studying how international purchasing agents remains their competitiveness to attract their clients and display their functions and values as middlemen.
    The research question is “How purchasing agents cooperate with their clients?” According literature review and purchasing experience from the author, the research summarizes five cooperation influential factors between purchasing agents and clients: (1) incentives for clients working with purchasing agents, (2) strategies and resources of clients, (3) strategies and resources of purchasing agents, (4) results of cooperation between purchasing agents and clients, and (5) relations between purchasing agents and clients. The research used case study method with collecting information and visiting target companies and institute to analyze and organize summery along with suggestion. The purpose of the research is giving valuable reference for purchasing agents and those who will become purchasing agents.
    After analyzing related information and visiting target companies and institute, the result of the research supports the research framework. Incentives for clients working with purchasing agents, strategies and resources of clients and strategies and resources of purchasing agents influence ways and contents of cooperation between two parties. Results of cooperation may be positive or negative, and even disputes can occur between two parties. These results will strengthen, weaken or even end cooperative relationship between purchasing agents and clients. According to research findings, the author summarizes contents of five cooperative influential factors between purchasing agents and clients for reference. The research suggests purchasing agents should develop their core resources and built up relations with clients and suppliers for maintaining their competitiveness.
    Reference: 中文文獻
    1. 呂鴻德(1996),企業聯盟策略-提升競爭力的經營利器,臺北:商周。
    2. 吳青松(1996),策略聯盟之國際發展趨勢,經濟情勢暨評論季刊,第二卷第三期,頁8-13。
    3. 吳思華(2000),策略九說:策略思考的本質,第三版,臺北:城邦。
    4. 邱柏松(1996),國際策略聯盟-在國內的現況與績效,經濟情勢暨評論季刊,第二卷第三期,頁14-21。
    5. 許振邦(2015),採購與供應管理,第四版,臺北:智勝。
    6. 張錦源、康慧芬(2014),國際貿易實務新論,修訂十四版,臺北:三民書局。
    7. 黃延聰(2010),策略聯盟如何能成功?聯盟過程之管理,TandD飛訊季刊,第95期,頁1-15。
    8. 蔡緣(2005),國際貿易實務,第二十三版,臺北:華泰。

    英文文獻
    1. Abramson, N. R. and Ai, J. X. (1999), “Canadian Companies Doing Business in China: Key Success Factors”, Management International Review, 39, 7-35.
    2. Barney, J. (1991), “Firm Resources and Sustained Competitive Advantage”, Journal of Management, 17(1), 99-120.
    3. Bazerman, M. H. and Neal, M. A. (1992), Negotiating rationally, Free Press, New York.
    4. Bronder, C. and Pritzl, R. (1992), “Developing Strategic Alliances: A Conceptual Framework for Successful Co-operation” European Management Journal, 10, 412-421.
    5. Cammett, M. (2006), “Development and the Changing Dynamics of Global Production: Global Value Chains and Local Clusters in Apparel Manufacturing”, Competition and Change, 10(1), 23-48.
    6. Cheng, L. K. (2001), Global Production and Trade in East Asia, Springer, New York.
    7. Child, J. and Faulkner, D. (1998), Strategies of Cooperation: Managing Alliances, Networks, and Joint Ventures, Oxford University Press, Oxford.
    8. Coyne, K. P. (1986), “Sustainable Competitive Advantage- What It Is, What It Isn’t”, Business Horizons, 29(1), 54-61.
    9. Eisenhardt, K. M. (1989), “Building Theories from Case Study Research”, Academy of Management Review, 14(4), 532-550.
    10. Grant, R. M. (1991), “The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation”, California Management Review, 33(3), 114-135.
    11. Long, D. and Seet, R. (1996) “Li & Fung (A),” Harvard Business Case Studies, Nl-396–107, 15, April.
    12. Hall, R. (1992), “The Strategic Analysis of Intangible Resources”, Strategic Management Journal, 13(2), 135-144.
    13. Hitt, M. A., Ireland, R. D. and Hoskisson, R. E. (2011), Strategic Management Competitiveness and Globalization: Concepts and Cases, 9th Edition, Cengage Learning, Cincinnati.
    14. Kale, P., Singh, H. and Perlmutter, H. (2000), Learning and Protection of Proprietary Assets in Strategic Alliances: Building Relational Capital, Strategic Management Journal, 21(3), 217-237.
    15. Lewicki, R. J. and Litterer, J. A. (1985), Negotiation, Homewood, Irwin.
    16. Lynch, R. P. (1989), The Practical Guide to Joint Ventures and Corporate Alliance, John Wiley and Sons, New York.
    17. Murray, E. A. and Mahon, J. F. (1993), “Strategic alliance: Gateway to the new Europe” Long Range Planning, 26, 102-112.
    18. Narus, J. and Anderson, J. (1987), “Distributor Contributions to Partnerships with Manufacturers” Business Horizons, 30, 34-42.
    19. Niederkofler, M. (1991), “The Evolution of Strategic Alliances: Opportunities for Managerial Influence”, Journal of Business Venturing, 6, 237-257.
    20. Pansiri, J. (2005), “The Influence of Managers’ Characteristics and Perceptions in Strategic Alliance Practice”, Management Decision, 43(9), 1097-1113.
    21. Parkhe, A. (1991), “Interfirm Diversity, Organizational Learning, and Longevity in Global Strategic Alliances”, Journal of International Business Studies, 22(4), 579-601.
    22. Penrose E. T. (1959), The Theory of the Growth of the Firm, John Wiley, New York.
    23. Selznick. P. (1957), Leadership in Administration: A Sociological Interpretation, Harper and Row, New York.
    24. Simonin, B. L. (1997), “The Importance of Collaborative Know-How: An Empirical Test of The Learning Organization”, Academy of Management Journal, 40(5), 1150-1174.
    25. Tyler, B. B. and Steensma, H. K. (1998), “The Effects of Executives’ Experiences and Perceptions on Their Assessment of Potential Technological Alliances”, Strategic Management Journal, 19(10), 939-965.
    26. Wernerfelt, B. (1984), “A Resource-based View of the Firm”, Strategic Management Journal, 5, 171-180.
    27. Wong, J. M. (2011), “A Relational View of Resources-based Theory: The Case of Internationalization of Li and Fung Group”, The Journal of Human Resource and Adult Learning, 7(2), 34-39.
    28. Yin, R. K. (1994), Case Study Research: Design and Methods, 2rd ed., Sage, California.
    29. Yoshino, M. Y. and Rangan, R. (1995), Strategic Alliance: An Entrepreneurial Approach to Globalization, Harvard Business School Press, Boston.

    電子資料
    1. 吳聰敏(2003),「臺灣經濟發展史」, http://homepage.ntu.edu.tw/~ntut019/ltes/ltes.html
    2. 社團法人中華採購與供應管理協會官方網站,www.smit.org.tw/
    3. 特力股份有限公司之貿易事業群官方網站,http://trading.testritegroup.com/wps/portal/trading
    4. 特力(2908:TT),2016年第三季投資人報告資料,http://www.ir-cloud.com/taiwan/2908/financial/88/CH/IR%20Material_3Q16_C%20Final.pdf
    5. 賦比興業有限公司官方網站,http://www.springlotus.com.tw/
    6. AutoZone official website, http://www.oreillyauto.com/site/c/home.oap
    7. Ethan Allen official website, http://www.ethanallen.com/
    8. Fiskars Group official website, https://www.fiskarsgroup.com/
    9. O’Reilly Auto Parts official website, http://www.oreillyauto.com/site/c/home.oap
    10. O’Reilly Auto Parts, “Analyst Day 2016”, https://corporate.oReillyauto.com/corporate/GetUpload?id=orly_pdf_187.pdf
    11. Waterford official website, http://www.waterford.com/
    Description: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    104363064
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0104363064
    Data Type: thesis
    Appears in Collections:[企業管理研究所(MBA學位學程)] 學位論文

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