政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/118486

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | 全文笔数/总笔数 : 109951/140892 (78%)
造访人次 : 46214485 在线人数 : 803

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

政大機構典藏 > 商學院 > 資訊管理學系 > 會議論文 > Item 140.119/118486

请使用永久网址来引用或连结此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/118486

题名:	Constructing the Smart Hotel Architecture – A Case Study in Taiwan
作者:	Lai, Wen-Chi 洪為璽 Hung, Wei-Hsi
贡献者:	資管系
关键词:	Smart Hotel;Hotel Management;Service Innovation;Customer Satisfaction
日期:	2017-10
上传时间:	2018-07-09 14:54:24 (UTC+8)
摘要:	A smart hotel is an intelligent hotel with a range of information technologies working together to let the customers have an honorable and convenient vacation environment. It allows customers to have a profound image about not only the hotel, but also the city and the country. Furthermore, it can increase the customer loyalty and repurchase rate as well. Thus, developing a smart hotel is critical for the hospitality industry in practice. This research presents a case study of a new five star intelligent hotel- Fleur de Chine Hotel at Sun Moon Lake in Taiwan. It describes how they built their digital hotel and virtual housekeeper service platform. Through the networked facilities and integrated information systems, people could get relevant information easily and efficiently. In addition, this smart system could provide hotel customers with the housekeeper service similar to a very important person (VIP) room or a presidential suite.
關聯:	The 17TH International Conference on Electronic Business, INTERNATIONAL CONSORTIUM FOR ELECTRONIC BUSINESS Proceedings of The 17th International Conference on Electronic Business (pp. 67-71). ICEB, Dubai, UAE, December 4-8
数据类型:	conference
显示于类别:	[資訊管理學系] 會議論文

文件中的档案:

档案	描述	大小	格式	浏览次数
6771.pdf		112Kb	Adobe PDF2	377	检视/开启

在政大典藏中所有的数据项都受到原著作权保护.

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

数据加载中.....