English  |  正體中文  |  简体中文  |  Items with full text/Total items : 88284/117783 (75%)
Visitors : 23395514      Online Users : 178
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 >  Item 140.119/119531
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/119531


    Title: Automatic Evaluation of Information Provider Reliability and Expertise
    Authors: Pelechrinis, Konstantinos;Zadorozhny, Vladimir;Kounev, Velin;Oleshchuk, Vladimir;Anwar, Mohd
    林怡伶
    Lin, Yiling
    Contributors: 資管系
    Keywords: Q&A social networks;User reliability;User expertise;Subjective logic
    Date: 2013
    Issue Date: 2018-08-24 15:02:23 (UTC+8)
    Abstract: Q&A social media have gained a lot of attention during the recent years. People rely on these sites to obtain information due to a number of advantages they offer as compared to conventional sources of knowledge (e.g., asynchronous and convenient access). However, for the same question one may find highly contradicting answers, causing an ambiguity with respect to the correct information. This can be attributed to the presence of unreliable and/or non-expert users. These two attributes (reliability and expertise) significantly affect the quality of the answer/information provided. We present a novel approach for estimating these user’s characteristics relying on human cognitive traits. In brief, we propose each user to monitor the activity of his peers (on the basis of responses to questions asked by him) and observe their compliance with predefined cognitive models. These observations lead to local assessments that can be further fused to obtain a reliability and expertise consensus for every other user in the social network (SN). For the aggregation part we use subjective logic. To the best of our knowledge this is the first study of this kind in the context of Q&A SNs. Our proposed approach is highly distributed; each user can individually estimate the expertise and the reliability of his peers using his direct interactions with them and our framework. The online SN (OSN), which can be considered as a distributed database, performs continuous data aggregation for users expertise and reliability assesment in order to reach a consensus. In our evaluations, we first emulate a Q&A SN to examine various performance aspects of our algorithm (e.g., convergence time, responsiveness etc.). Our evaluations indicate that it can accurately assess the reliability and the expertise of a user with a small number of samples and can successfully react to the latter’s behavior change, provided that the cognitive traits hold in practice. Furthermore, the use of the consensus operator for the aggregation of multiple opinions on a specific user, reduces the uncertainty with regards to the final assessment. However, as real data obtained from Yahoo! Answers imply, the pairwise interactions between specific users are limited. Hence, we consider the aggregate set of questions as posted from the system itself and we assess the expertise and realibility of users based on their response behavior. We observe, that users have different behaviors depending on the level at which we are observing them. In particular, while their activity is focused on a few general categories, yielding them reliable, their microscopic (within general category) activity is highly scattered.
    Relation: World Wide Web Journal, Vol.18, No.1, pp.33-72
    Data Type: article
    DOI 連結: https://doi.org/10.1007/s11280-013-0249-x
    DOI: 10.1007/s11280-013-0249-x
    Appears in Collections:[資訊管理學系] 期刊論文

    Files in This Item:

    File Description SizeFormat
    013-0249.pdf2054KbAdobe PDF76View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback