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    政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 >  Item 140.119/119670
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/119670

    Title: The impacts of SoLoMo services technostress on anxiety
    Authors: 楊亨利
    Yang, Heng-Li
    Lin, Ren-Xiang
    Contributors: 資管博五
    Keywords: SoLoMo services technostress;Anxiety;Perceived surveillance;Social message overload;Social support overload
    Date: 2018-03
    Issue Date: 2018-08-28 10:40:45 (UTC+8)
    Abstract: Any technology service is not always positive but might accompany with something negative. Past studies have
    documented the dark side of technology such as technostress. Current technostress research reveals that individuals
    may experience technostress as a result of their use of information and communication technologies (ICTs), and
    consequently may have symptoms of anxiety and tension. At the level of individuals, this study tries to understand
    anxiety caused by modern ICT technostress such as SoLoMo (social-local-mobile) services in daily life. Accordingly,
    we propose the SoLoMo services stress as a specific technostress of SoLoMo services and identify five stressors
    including information overload, social message overload, social support overload, perceived surveillance, and services
    usage cost. The results reveal that three stressors, information overload, social message overload, and perceived
    surveillance have significant impacts on users’ anxiety, but social support overload and services usage cost have no
    significant impacts. Meanwhile, it is interesting to find that users of different features have different influential
    stressors of anxiety.
    Relation: Journal of Electronic Commerce Research, Vol. 19.2018, 2, p. 186-200
    Data Type: article
    Appears in Collections:[資訊管理學系] 期刊論文

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