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    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/125957


    Title: 消費性電子產品硬體商增加軟體產品之研究— 以科技公司部門之轉型為例
    How to Add Software Components to Business— The Cases of The Transformation of a Division in High-Tech Consumer Hardware Companies
    Authors: 呂瑋莉
    Lu, Wei-Li
    Contributors: 于卓民
    Yu, Chwo-Ming
    呂瑋莉
    Lu, Wei-Li
    Keywords: 消費性電子產產品
    硬體商
    軟體
    科技公司
    轉型
    Consumer
    Hardware
    Software
    High-Tech
    Transformation
    Date: 2019
    Issue Date: 2019-09-05 17:36:50 (UTC+8)
    Abstract: 從台灣的產業發展狀況來看,直到目前為止,台灣企業大都還是以硬體為主業。由於大環境的轉變,互聯網時代的崛起,各家硬體廠都開始思考如何透過軟體業務來提升產品價值,期望藉由軟硬體的結合,創造出更高的競爭優勢。但台灣硬體廠在轉型時遇到了很多問題(例如需在組織文化、營運策略、工作分工、資源分配等方面做調整),因此轉型的過程並不順利。

    本研究以台灣兩家知名科技公司為例,探討以硬體生產或銷售為主的科技公司,在計畫要增加軟體產品後要如何轉型,並針對兩個問題進行研究:(1)以硬體生產和銷售為主業的公司為何要以軟體來增加附加價值?(2)當以軟體來增加附加價值時,上述公司採取哪些行動以轉型?本研究透過文獻探討了解軟硬體思維之差異、企業轉型以及標竿企業的做法,並從文獻整理出幾個構面來分析兩家公司個案部門轉型過程的比較。個案研究主要比較兩家公司個案部門轉型前後之狀況、轉型動機、採用哪些手法以協助轉型並透過指標性專案來評估專案績效。最後,根據文獻探討、兩家公司個案部門之資料及本研究之分析整理出轉型手法及本研究之建議。

    研究發現,在兩家公司個案部門經歷軟體加值的轉型時有許多共通的手法,但轉型的結果都不是太好,主要原因為兩家公司個案部門在轉型動機上皆缺乏必須要轉型的壓力,導致部門人員在執行時缺乏動力。本研究提出一系列轉型手法,期望能提供兩家公司個案部門及其他硬體廠轉型時的參考。
    Due to the transformation of the environment and the rise of the Internet era, various hardware companies in Taiwan have begun to think about how to enhance the value of products through software business, and hope to create a higher competitive advantage through the combination of software and hardware. However, Taiwan`s hardware companies encountered many problems during the transition (such as change the organizational culture), so the process of transformation is not smooth.
    This thesis takes two well-known technology companies in Taiwan as cases study to explore how technology companies that focus on hardware production or sales should be transformed after planning to add software products. This thesis focus on two issues: (1) Why do companies that focus on hardware production or sales use software to add value? (2) When use software to add value, what actions do the above companies take to transform? This thesis does a research of the differences between software and hardware thinking, enterprise transformation, transformational approach of benchmark company. And, compares the situation of the two companies` case departments before and after the transition, the motivation of the transformation, the methods used to assist the transformation and evaluate performance through the indicator project.
    In conclusion, the main reason that the results of the transformation are not very good is because the case departments of the two companies lack the pressure to transform, resulting in lack of motivation of staff. This thesis proposes a series of transformational methods that are expected to provide a reference for the case departments of the two companies and other hardware companies.
    Reference: 一、 中文文獻
    1. 李穎生、魯培康 (2009),營銷大變革: 開創中國戰略營銷新範式,北京:清華大學出版社(大陸)。
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    4. 徐聯恩 (1996),企業變革系列研究,華泰書局,1996 年。
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    18-21。
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    二、 外文文獻
    1. Aoyama, M. (1993). Concurrent-Development Process Model. IEEE Software. July, pp. 46-55.
    2. Aoyama, M. (1996). Beyond Software Factories: Concurrent-Development. Process and an Evolution of Software Process Technology in Japan. Information and Software Technology. Vol 38, pp. 133-143.
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    6. Day, Jonathan D. & Michael Jung (2000). Corporate transformation without a crisis. The McKinsey Quarterly. pp. 116-128.
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    11. Kotter, John P. (1995). Leading Change: Why Transformation efforts fail. Boston, MA: Harvard Business School Press.
    12. Lewin, K. (1947). Group Decision and Social Change. In Newcomb, T. and Hartley, E., Eds., Readings in Social Psychology, NY: Holt, Rinehart & Winston.
    13. Lantz, K. E. (1985). The Prototyping Methodology. Englewood Cliffs, NJ: Prentice-Hall.
    14. Levy, A. & U. Merry (1986). Organizational Transformation. NY: Praeger Publisher.
    15. Porter, Michael E. (1980). Competitive Strategy: Techniques for Analyzing Industries and Competitors. NY: Free Press.
    16. Putnam, L. (1978). A General Empirical Solution to the Macro Software Sizing and Estimating Problem. IEEE Transactions on Software Engineering, SE-4(4), pp. 345-361.
    17. Royce, W. W. (1970). Managing the Development of Large Software Systems. Proceedings IEEE WESCON, Los Angeles, 25-28 August.
    18. Robbins, S.P. (1992). Organizational Behavior. NJ: Prentice-Hall.
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    20. Walston, C. E. & C. P Felix. (1997). A Method of Programming Measurement and Estimation. IBM Systems Journal, Vol. 16, No. 1. pp. 54-73.

    三、 網站
    1. Hami書城(2017),企業文化創價年代,全球10大獨角獸成長的秘密 【封面故事-能力雜誌】,https://reurl.cc/Ymxyo,擷取日期:2019年2月5日。
    2. iThome (2017),台灣人工智慧實驗室創辦人杜奕瑾看臺灣軟體產業機會:大膽定義未知,才能超越硬體思維,https://www.ithome.com.tw/news/116021,擷取日期:2018年9月3日。
    3. INSIDE(2019),Mozilla 產品長 Mark Mayo:開放文化讓我們有 20 年產品、50 年理念,跟經營百年的勇氣,https://www.inside.com.tw/index.php/article/15407-Mozilla-CPO-Mark-Mayo,擷取日期:2019年2月5日。
    4. Jeff Sutherland, Ken Schwaber & Alistair Cockburn (2001). Manifesto for Agile Software Development. Retrieved from http://agilemanifesto.org/iso/en/manifesto.html
    5. Kent, James, Robert C., Mike等 (2001),敏捷軟體開發宣言, http://agilemanifesto.org/iso/zhcht/principles.html,擷取日期:2019年7月4日。
    6. 工業技術研究院(2018),如何依照 ISO 9001:2015 管理產品設計與開發,http://cmsschool.itri.org.tw/index.aspx,擷取日期:2018年12月19日。
    7. 中央社 (2014),企業拚轉型 軟體人才需求首見超越硬體,https://tw.news.yahoo.com/%E4%BC%81%E6%A5%AD%E6%8B%9A%E8%BD%89%E5%9E%8B-%E8%BB%9F%E9%AB%94%E4%BA%BA%E6%89%8D%E9%9C%80%E6%B1%82%E9%A6%96%E8%A6%8B%E8%B6%85%E8%B6%8A%E7%A1%AC%E9%AB%94-023447127.html,擷取日期:2018年9月2日。
    8. 映象網 (2017) ,日媒:亞洲IT產業成長瓶頸期或被逼入轉型期,https://kknews.cc/zh-tw/tech/engl83q.html,擷取日期:2018年9月2日。
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    Description: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    107363033
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0107363033
    Data Type: thesis
    DOI: 10.6814/NCCU201900871
    Appears in Collections:[企業管理研究所(MBA學位學程)] 學位論文

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