 |
English
|
正體中文
|
简体中文
|
Post-Print筆數 : 27 |
Items with full text/Total items : 109952/140887 (78%)
Visitors : 46358415
Online Users : 1349
|
|
|
Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/138676
|
| Title: | 公務人員為何沉默？公部門權力距離與員工沉默行為對工作滿意度之影響
Why Are Civil Servants Silent? Exploring the Influence of Power Distance and Employees` Silent Behavior on Job Satisfaction in the Public Sector |
| Authors: | 傅凱若
Fu, Kai-Jo
郭庭宇
Kuo, Ting-Yu |
| Contributors: | 公行系 |
| Keywords: | 員工沉默;權力距離;工作滿意度
employee silence;power distance;job satisfaction |
| Date: | 2021-05 |
| Issue Date: | 2022-01-06 11:26:28 (UTC+8) |
| Abstract: | 近年來，員工無聲訊息表達沉默的行為，對於組織創新與變革發展有很大的影響，受到學界和實務界廣泛地關注。然而，在我國公部門卻鮮少針對員工沉默行為進行相關的研究與討論。因此，本文依據Van Dyne等人（2003）對於多元動機下員工沉默行為的觀點，將沉默行為分為消極的默許性沉默、來自害怕的防衛性沉默以及捍衛組織利益的親社會性沉默，探討權力距離傾向對沉默行為的關係，以及沉默行為對工作滿意度之影響。透過網路問卷調查，本研究共蒐集了478位我國公務人員之意見，並運用結構方程式進行分析，研究結果發現，權力距離傾向確實會對默許沉默及防衛性沉默有顯著正向影響，然而，默許性沉默對公部門工作滿意度沒有因果關係。另外，權力距離傾向會透過防衛性沉默，進而影響工作滿意度。最後，本文提出研究的相關建議、限制及未來對於公部門員工沉默的研究方向。
In recent years, employees` silent information to express silent behavior have a great impact on organizational innovation and reform and development. While the research of employee silence has received widespread attention from researchers and practitioners, there are few related studies and discussions in Taiwan on employee silent behavior in the public sector. Therefore, based on the perspectives of multiple motivation of silent behavior proposed by Van Dyne, Ang, and Botero (2003), employee silence is classified into three dimensions, including acquiescent silence, defensive silence from fear, and pro-social silence to defend organizational interests. This research explores the relationship of power distance tendency to silent behavior and the influence of silent behavior on job satisfaction. Using online questionnaire survey, this study collected 486 responses from public employees in various public agencies. In terms of structural equation modelling, the results found that the power distance tendency does have a significant positive impact on acquiescent silence and defensive silence. But acquiescent silence has no causal relationship with job satisfaction in the public sector. In addition, the power distance tendency affects job satisfaction through defensive silence. Finally, this study puts forward relevant recommendations, limitations and future research directions for employee silence in the public sector. |
| Relation: | 文官制度, Vol.13, No.1, pp.35-66 |
| Data Type: | article |
| Appears in Collections: | [公共行政學系] 期刊論文
|
Files in This Item:
| File |
Description |
Size | Format | |
|---|
| 139.pdf | | 1533Kb | Adobe PDF2 | 231 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
著作權政策宣告 Copyright Announcement1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.
2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(
nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(
nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
