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    Title: 雲端市場策略行銷4C分析-以A公司為例
    Strategic Marketing 4C Analysis of Cloud Computing Market: A Case Study of Company A
    Authors: 張躍馨
    Chang, Yao-Hsin
    Contributors: 巫立宇
    林宜霓

    Wu, Lei-Yu
    Lin, Yi-Ni

    張躍馨
    Chang, Yao-Hsin
    Keywords: 策略行銷分析
    雲端市場
    銷售
    代理商
    Strategy Analysis of 4C
    Cloud Computing
    Sales
    Distributor
    Date: 2022
    Issue Date: 2022-08-01 19:00:43 (UTC+8)
    Abstract: 近年來,許多科技大廠興起雲端服務的風潮,加上疫情的白熱化,企業紛朝向數位轉型,將公司上雲,大舉跨入雲端運算領域。許多科技大廠看到台灣的市場,並開始展開台灣市場的佈局,使雲端市場已漸趨劇烈。本研究主要探討在雲端市場中市佔第一的A公司,如何以先進者的姿態,超越第二名M公司的雲端產品,並在疫情當前,如何以solution provider的姿態與競爭優勢,搶下各企業採用雲端服務供應商的最大市佔。有鑑於此,本研究透過國內外文獻資料,以個案分析法與次級資料搜集法,探討A公司在雲端市場的競爭優勢與未來發展,提供企業採用雲端服務一個借鏡標準。
    隨著雲端運算的崛起,造成全球不少廠商爭先恐後的想在雲端的商機中分一杯羹,然而在過去十年雲端運算產業的發展中,站穩業界最前段的企業之市場地位難以撼動。檢視主要兩家雲端服務供應商A公司與M公司時,得知一方專精存儲服務,另一方則專精運算服務,在絕然不同的競爭優勢下持續龍爭虎鬥,最值得注意的是雲端服務都並非原本業,卻佔了產品營收最大的比例。本研究採取質性的產業分析方法,剖析產業的關鍵成功因素與前景,並進一步進行A公司和M公司的個別策略分析,提出下一階段的策略建議。隨著產業前景的改變,A公司與M公司必須打破各自為政的孤島效應取代削價競爭,透過雲端供應商間策略聯盟的合作佈局下,雙方能同時套牢個人與企業客戶,並透過多元的創新解決方案,提供消費者更完整的產品生態圈與購買方案。
    With the recent trend of cloud computing, many global cloud players are looking forward to entering the cloud market. As the continuous spread of covid 19, a huge amount of enterprises are actively seeking for digital transformation to enter the lucrative business opportunities. As a result, global technology corporations have forseen Taiwan’s cloud market and started to invest into the island for hardware infrastructure and solution employment. The study will mainly focus on how Company A continues to lead the market with its biggest market share comparing to Company M. In view of the topic, reference and secondary data are collected internationally with case study method to provide Company A with a standard to adopt cloud services.
    Noting that the rising development of the cloud computing industry, many global enterprises are envying for the business opportunities in this new market. However, the leading providers such as Company A and Company M firmly takes over the title. Viewing Company A and Company M, it is found that the former specialized in storage while the latter specialized in computing. Although both of them are not originally from cloud business, but the cloud computing services have accounted for the largest proportion of revenue. The research adopts a qualitative analysis method with key success factors and prospects of the industry, and further analyze with 4C strategy marketing method. Company A and Company M must break the silo effect of their own policies and replace price-cutting competition. Through the cooperation with strategic alliances among cloud suppliers, the two company can still hold both individual and corporate customers and provide consumers with a more complete product ecosystem and diversify purchase plan.
    Reference: 一、 中文文獻
    1. CloudMile萬里雲(2019)。雲端平台流量費用大比拼:Google (GCP) vs. Amazon vs. Microsoft。https://www.mile.cloud/zh/resources/blog/cloud-platform-traffic-cost-comparison-google-GCP-Amazon-Microsoft_185。搜尋日期:2022年5月23日。
    2. IDC(2021)。 IDC公布全球重點區域十大雲端採用趨勢。https://www.idc.com/getdoc.jsp?containerId=prAP47336421。搜尋日期:2022年5月1日。
    3. Nathan(2022)。疫情催化公有雲端市場年增34% Microsoft拉近與市場龍頭Amazon之市佔差距。科技政策研究與資訊中心。https://iknow.stpi.narl.org.tw/Post/Read.aspx?PostID=19090。搜尋日期:2022年5月13日。
    4. YuShelly (2019)。為何要學習雲端? 一探驅動各大科技領域成長的引擎!。 https://www.ecloudture.com/why-we-need-to-learn-cloud-computing/。搜尋日期:2022年5月12日。
    5. 李秉鴻、何松穎、周廷諺(2021)。大話AWS雲端架構:雲端應用架構圖解輕鬆學(第二版)。台北:博碩出版社。
    6. 李建興(2019)。Google發表未來10年企業雲端運算發展趨勢。iThome。 https://www.ithome.com.tw/news/129676。搜尋日期:2022年5月16日。
    7. 施柏榮(2021)。雲端資料中心落地,臺灣產業的發展策略與思考。MIC產業情報研究所。https://mic.iii.org.tw/industry.aspx?id=420&list=1。搜尋日期:2022年5月13日。
    8. 偉康科技洞察室(2021)。雲端運算的三大組成要件介紹。偉康科技。 https://www.webcomm.com.tw/blog/cloud-computing-elements/。搜尋日期:2022年5月16日。
    9. 陳明煇(2021)。 【勤業眾信專欄】疫情帶來轉機!2021 年快速成長的四大科技趨勢。未來商務Future Commerce。https://fc.bnext.com.tw/articles/view/1229。搜尋日期:2022年5月15日。
    10. 陳曉莉(2020)。 2020雲端大調查:93%的大型企業採用多雲策略。iThome。 https://www.ithome.com.tw/news/137304。搜尋日期:2022年5月20日。
    11. 楊又肇(2021)。微軟提出永續性雲端服務發展目標 協助更多企業往零碳排目標邁進。聯合新聞網。
    12. 楊又肇(2022)。Azure等雲端業務依然成為微軟營收主力,雲端串流遊戲服務訂閱人數超過1000萬人。聯合新聞網。
    13. 雷鋒網(2021)。全球雲端三巨頭最新財報:雲端運算依舊是好生意。科技新報。
    蕭瑟寡人(2017)。亞馬遜的黑馬崛起之路。數位時代。

    二、 英文文獻
    1. Carpenter, C. (2019, 3 28). Future of cloud computing: 5 insights from new global research. Google Cloud. https://cloud.google.com/blog/topics/research/future-of-cloud-computing-5-insights-from-new-global-research
    2. Kharpal, A. (2017, 5 5). Google says it doesn’t need to get into a cloud price war with Amazon, Microsoft to win. CNBC. https://www.cnbc.com/2017/05/05/google-cloud-price-battle-amazon-microsoft.html.
    3. Moss, S. (2022, 2 4). Amazon Web Services grows revenue 40 percent, Microsoft Azure increases share, Google Cloud still loses $840m. DCD. https://www.datacenterdynamics.com/en/news/amazon-web-services-grows-revenue-40-percent-microsoft-azure-increases-share-google-cloud-still-loses-840m/.
    4. Peter Mell, T. G. (2011, 9). The NIST Definition of Cloud Computing. National Institute of Standards and Technology.
    Description: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    109363096
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0109363096
    Data Type: thesis
    DOI: 10.6814/NCCU202200849
    Appears in Collections:[企業管理研究所(MBA學位學程)] 學位論文

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