This study proposes a model incorporating Information Technology (IT) capabilities, social network resources and a moderator of the form of communication to explain the factors that influence how managers perceive the creativity of information system developers. In a horizontal communication network, the results show a positive correlation between betweenness centrality and creativity, and a negative correlation between outcloseness centrality and creativity. In a vertical communication network, the results show that Computer Self-Efficacy (CSE) is negatively associated with creativity, while domain-specific IT skills are positively associated with creativity. Moreover, betweenness centrality is negatively related to creativity, and outcloseness centrality is positively related to creativity.
International Journal of Management and Enterprise Development, 5(4), 424-443