This paper compares the effectiveness of two multimedia environments-- Blackboard Learning System™ and Knowledge Forum™--in terms of their underlying design approaches to support collaborative learning and knowledge work. The two design approaches are (1) a conventional theme-based approach, i.e., to center group collaboration and meaning interaction around themes, and (2) an idea-centered approach, i.e., to center group collaboration and meaning interaction around sustained idea exchange and improvement. Findings suggest that an idea-centered design approach seems more likely to construct an environment that fosters more dynamic group and meaning interactions, thus enabling more sustained collaborative learning and knowledge building.
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CSCL'09 Proceedings of the 9th international conference on Computer supported collaborative learning - Volume 1,142-150