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    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/46444


    Title: Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective
    Authors: 余千智
    Yu, Chien-Chih
    Contributors: 資管系
    Date: 2008-08
    Issue Date: 2010-10-06 11:34:26 (UTC+8)
    Abstract: The main objective of e-government is to create public values by delivering public services to citizens, businesses, and government agencies. Since business models have been noted as proper means to illustrate the concept and methods of value proposition and creation, the aims of this paper is at proposing a value-centric e-government service framework based on the business model perspective for guiding and ensuring successful development, management, and delivery of e-government systems and services. Four adapted value-centric business model perspectives include public beneficiaries, government internal organization and process, government service chain, and society and national environments. Identified generic e-government service functions encompass profile management, security and trust management, information navigation and search, transaction and payment, participation and collaboration, personalization and customization, as well as learning and knowledge management.
    Relation: Lecture Notes in Computer Science, 5184, 160-171
    Data Type: book/chapter
    Appears in Collections:[資訊管理學系] 專書/專書篇章

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