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    政大機構典藏 > 商學院 > 企業管理學系 > 學位論文 >  Item 140.119/49537
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/49537


    Title: 組織導入創新技術之創價模式與整合模型設計
    Exploring the Influence of Value-creating Model and Integrated Model Design on Business Performance in Introducing Innovative Technology
    Authors: 陳仁惠
    Contributors: 司徒達賢
    于卓民

    陳仁惠
    Keywords: 技術創新
    創價模式
    價值構形
    整合結構
    整合機制
    Technological Innovation
    Value-creating Model
    Value Configuration
    Integrative Structure
    Integrative Mechanism
    Date: 2008
    Issue Date: 2010-12-08 13:19:34 (UTC+8)
    Abstract: 組織面對整體科技水準快速進步以及產業環境競爭日益激烈之衝擊,不僅必須持續突破既有技術侷限性,同時也要因應顧客多樣化產品服務需求而積極朝向差異化與創新化途徑發展,然而組織缺乏創新知識與能力勢必需要透過導入創新技術方式,將外部技術價值整合至內部創價流程系統,並且擬定整合結構以及管理機制組合設計來落實與擴散創新技術之創價利益,進而帶動本身產品服務創價能力升級以及提升組織競爭力。專業服務型組織面對外部顧客服務需求高度多樣化與異質性,同時內部多重產品線創價流程彼此銜接與連結模式錯綜複雜,使得組織必須需要因應外在環境變化以及內部創價策略目標,積極調整創新策略導向以及產品流程與資源組合之創價模式,進而運用各種整合結構與管理模型設計來發揮專業分工與彈性互補之創新整合能力,方能創造出更符合顧客需求以及更具市場競爭力之高品質專業服務。
    本研究主要探討中型醫療機構導入創新技術之情境脈絡因素、創價模式以及整合模型設計特性之複雜關係。本研究採取個案研究法先針對一家先導個案機構進行探索性研究,同時參酌重要理論觀點來引導說明觀念性架構中的重要關係命題,後續再選取兩家合適個案機構來進行驗證性研究;綜觀三家個案醫院導入創新技術來實踐擴散性創價利益歷程所進行探索性與驗證性研究結果,主要結論如下:首先,醫療機構主要基於符合該醫院高層經營者追求創價轉型目標而導入創新技術,該醫院亦提供醫療團隊成員追求自我實現之創新發展空間,同時因應外部醫療技術發展趨勢以及內部不同創新技術創價整合能力條件因素,進而採取不同差異化策略取向來攫取導入醫療技術之創新價值。其次,醫療機構所擬定創新導入創價模式採取不同創價策略取向,將會引導產品流程設計特色展現出不同設計特徵,同時創價策略取向所具備之價值創造動因組合乃塑造出不同價值構形特性,進而促使管理者必須在不同價值構形中,因應不同整合內涵來設計適當之整合結構與管理機制組合,方能實踐出導入創新技術之創價利益。再者,不同價值構形之整合模型設計特性亦有所差異,亦即三種價值構形主要整合標的內容不同,因而該醫院所擬定整合結構特性以及採取整合機制組合亦展現出不一樣設計形貌。
    本研究探究觀念性架構所展現之重要概念意涵如下:一、不同創新導入創價動機發起方式受到商業機會因素之影響程度也有所差異;二、創新導入面臨價值目標、外部技術趨勢以及內部能力條件三者交互作用愈強,則創新導入速度愈快;三、創價模式主張不同差異化策略搭配產品流程設計將展現出不一樣之產品服務特性;四、組織調整創價導向組合方式將促使本身價值構形特性隨之改變;五、各種價值構形所著重知識整合類型有所不同,使其管理機制組合特性也有所差異。
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