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    政大機構典藏 > 商學院 > 企業管理學系 > 學位論文 >  Item 140.119/59793
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/59793

    Title: 組織內不同支持來源與員工情緒耗竭關係之研究
    The effects of different sources of support within the organization on employees emotional exhaustion
    Authors: 張齡之
    Chang, Ling Chin
    Contributors: 胡昌亞
    Hu, Changya
    Chang, Ling Chin
    Keywords: 工作壓力
    Occupational Stress,
    Job Resources
    Job Demands
    Coworker Support
    Supervisor Support
    Perceived Organizational Support
    Date: 2010
    Issue Date: 2013-09-03 14:42:57 (UTC+8)
    Abstract: Using the Job Demands – Resources Model, this study investigates the moderating role of support in the organization, such as coworker, supervisor, and perceived organizational support, in attenuating the relationship between emotional job demand and employees’ emotional exhaustion.

    A series of hierarchical regression analysis on 237 respondents indicate that emotional job demand is negatively related to emotional exhaustion. With respect to the moderating role of support variables, although both instrumental and emotional support from supervisors are shown to moderate the relationship between emotional job demand and emotional exhaustion, only instrumental support is associated with lower levels of emotional exhaustion. This finding provides evidence for the buffering effect. Findings indicate several promising theoretical and managerial implications, and suggestions for future research.
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    Description: 碩士
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0098355066
    Data Type: thesis
    Appears in Collections:[企業管理學系] 學位論文

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