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    政大機構典藏 > 商學院 > 會計學系 > 期刊論文 >  Item 140.119/64465
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/64465

    Title: Performance Measures, Consensus on Strategy Implementation, and Performance: Evidence from the Operational-level of Organizations.
    Authors: Ho, Joanna L.Y.;Wu, Anne;Wu, Steve Y.C.
    Contributors: 會計系
    Date: 2014.01
    Issue Date: 2014-03-05 17:52:49 (UTC+8)
    Abstract: In this article, we examine how consensus between operational-level managers and employees on strategy implementation affects the effectiveness of performance measures and employee performance. We use field-based surveys and proprietary archival data from a Taiwanese financial services company to answer our research questions. Consistent with the predictions of person–organization fit theory, we find that consensus on the implementation of the customer-oriented strategy is positively associated with frontline employees’ performance. Our results also indicate that the incentive effect of using performance measures in performance evaluation and promotion is stronger for employees with a higher level of consensus. Our findings suggest that consensus is critical to the success of an organization’s strategy implementation and the effectiveness of performance measures.
    Relation: Accounting, Organizations and Society, 39(1), 38-58
    Data Type: article
    DOI 連結: http://dx.doi.org/10.1016/j.aos.2013.11.003
    DOI: 10.1016/j.aos.2013.11.003
    Appears in Collections:[會計學系] 期刊論文

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