政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/65224
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 109952/140887 (78%)
Visitors : 46283034      Online Users : 1247
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
    •  Adv. Search
    Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer Goto mobile version


    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/65224


    Title: A Custom Collaboration Service System for Idea Management of Mobile Phone Design
    Authors: Tung, Wei-Feng;Yuan, Soe-Tsyr;Tsai, Je-Ren
    苑守慈
    Contributors: 資管系
    Date: 2009
    Issue Date: 2014-04-09 16:37:29 (UTC+8)
    Abstract: Customized collaborative service (CCS) systems are defined as the e-services transforming a business process into a collaborative service model and aiming to facilitate interactions with customers and assist the providers in dealing with collaborative strategies and activities. The demand for such services has grown rapidly in a shift of people out of the manufacturing mindset into the service-dominant mindset. For example, the mobile-phone market now tends to customization rather than commoditization, and customer-driven design strategies increasingly substitute for technology-driven design strategies. This trend accordingly urges the mobile-phone companies to center on a customer-centric idea management process to assure customer idea originality but also sustain the process feasibility for realistic product design. However, a method to engineer such CCS systems has not been addressed. This article presents a prototype system named iMobileDesign to exemplify a CCS system. We present a new methodology to engineer this CCS system aiming to achieve semiautomated value coproduction with productivity and satisfaction. This method comprises two parts: simple service machine (SSM) and intelligent service machine (ISM). Usage of SSM and ISM would lead to the formation of analysis and design of the CCS system that joins the service provider efforts with their customers for ensuring a customer-centric idea management process
    Relation: Human Factors and Ergonomics in Manufacturing: forthcoming,19(5), 494-509
    Data Type: article
    DOI link: http://dx.doi.org/10.1002/hfm.20147
    DOI: 10.1002/hfm.20147
    Appears in Collections:[Department of MIS] Periodical Articles

    Files in This Item:

    File Description SizeFormat
    20147.pdf223KbAdobe PDF21154View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback