The chapter introduces a novel website model adopted in Vision 2020. An evaluation framework is presented for assessing the extent to which a website facilitates electronic participation via Web 2.0 technologies. Then, the Vision 2020 website is thoroughly examined in terms of the evaluation framework. Recommendations for the design and implementation strategies of government websites aimed to increase e-participation are offered.
Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools, Chapter 18 , 325-349 New York, IGI Global , 2011