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政大機構典藏 > 商學院 > 會計學系 > 期刊論文 > Item 140.119/65642

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/65642

Title:	Telecommunication e-Services Orchestration Enabling Business Process Management
Authors:	Chou, Tung-Hsiang;Seng, Jia-Lang 周棟祥;諶家蘭
Contributors:	會計系
Keywords:	electronic services;next generation operations systems and software;business process management;service-oriented architecture;business-to-business integration;agility
Date:	2012-11
Issue Date:	2014-04-28 16:08:09 (UTC+8)
Abstract:	The Internet`s widespread popularity and the ubiquity of the World Wide Web have revolutionized the face of business, especially in the telecommunications industry. With the emergence of business process management and of service-oriented architecture, the focus has shifted to the development of electronic services that integrate business processes and that diversify functionalities available to customers. Most of these worldwide telecom corporations have many kinds of operations support systems in the backend environment. In this research, we present a research framework, a collaboration model and a collaboration layer to describe the method of new generation operations systems and software. This research method achieves the desired properties of telecom e-services of business process management. Then, we use several illustrations to explain the generality of our method, and we focus on how international telecom corporations have become too concerned with the agility and the integration underlying e-services integration based on new generation operations systems and software
Relation:	Transactions on Emerging Telecommunications Technologies, 23(7), 646-659
Data Type:	article
DOI 連結:	http://dx.doi.org/10.1002/ett.2520
DOI:	10.1002/ett.2520
Appears in Collections:	[會計學系] 期刊論文

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