Please use this identifier to cite or link to this item:
|Other Titles: ||The Relationship between Resource Advantage, Strategic Advantage, and Performance under the Department of Health|
Su, Chin-Bih;Peng, Tzu-Gu;Teng, Jen-Hwa
resource advantage;strategic advantage;business performance
|Issue Date: ||2014-10-30 17:37:29 (UTC+8)|
This study took as its sample 24 hospitals under the Department of Health. The instrument for determining resource advantage and strategic advantage was designed on the basis of questionnaires presented in domestic and foreign research literature. Data was obtained by conducting a questionnaire survey of hospital managers. As for determine operating performance, the chief source was grading data provided by the central Taiwan office of the Department of Health. The content of this data included the eight items of pre-tax operating surplus, net contribution per person, net contribution per physician, patient satisfaction, average year-round bed occupancy rate, average daily inpatient person-days, and average daily emergency patient number. Factor analysis, cluster analysis, Chi-square test, correlation analysis, and single-factor multivariate analysis were used to organize the data. The following conclusions were derived. If the eight performance indicators are used to assess the performance of 24 hospitals of different grades under the Department of Health, the results show that regional hospitals displayed the best business performance, followed by perspective medical centers, while local hospitals did the worst. Local should therefore be upgraded to regional hospitals in order raise the overall level of performance of hospitals under the Department of Health. Moreover, the performance of regional hospitals that had adopted a service specialization type approach was best, while regional hospitals that had adopted. a full marketing type approach also enjoyed relatively good performance.
|Relation: ||醫務管理, 2, 1, 93-109.|
|Data Type: ||article|
|Appears in Collections:||[企業管理學系] 期刊論文|
Files in This Item:
All items in 政大典藏 are protected by copyright, with all rights reserved.