Improvement processes for information system development, such as creativity, have seldom been addressed. Based on social cognitive theory, this study explores the influence and moderating effect of collective creative efficacy (CCE) on software process improvement. The partial least square method is applied to analyze data from 61 development teams. Analytical results indicate: (1) team knowledge, achievement motivation, and knowledge integration capability positively influence CCE. (2) Interpersonal interaction enhances the relationship between team knowledge and CCE. (3) Project complexity weakens the relationship between team knowledge and CCE, but strengthens that between achievement motivation and CCE. Theoretical and practical implications are discussed.
Journal of Engineering & Technology Management, 33, 1-17