English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 90773/120835 (75%)
Visitors : 25135102      Online Users : 225
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/71854

    Title: Evaluating the Impact of E-government on Citizens: Cost-Benefit Analysis
    Authors: 黃東益;李仲彬
    Contributors: 公行系
    Date: 2010
    Issue Date: 2014-12-05 14:46:55 (UTC+8)
    Publisher: Hershey, PA : Information Science Reference, c2010.
    Abstract: Since the early 1990s, the trend of e-government has attracted scholarly attention to the issue of how governments apply the information and communication technologies (the ICTs) in different services. While most studies focus on “what” and “how” questions of e-government, relatively little literature addresses the issue of “to what effect” it has on citizens. To fill this void, from user-centric perspective, this study examines Taiwan’s e-government performance, which has been ranked by international institutions as one of the top performers worldwide. The authors use a telephone interview data set from a survey conducted in 2007 with a random sample of 2000 respondents to analyze what impact the ICTs applications in administrative service and democracy improvement have on citizens in terms of cost and benefit. The authors’ findings show that e-government has had a significant, positive impact on citizens regarding their time saving, perception of information credibility, and satisfaction with the government. The results also suggest that the ICTs facilitate broader distribution of political information, a key to the success of e-democracy. The authors conclude this chapter by proposing suggestions for further strategic planning and critical research issues.
    Relation: Citizens and E-Government: Evaluating Policy and Management, Chapter 3, 37-52.
    國際標準書號 9781615209316
    Data Type: book/chapter
    Appears in Collections:[公共行政學系] 專書/專書篇章

    Files in This Item:

    File Description SizeFormat

    All items in 政大典藏 are protected by copyright, with all rights reserved.

    社群 sharing

    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback