政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/72161

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政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 > Item 140.119/72161

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题名:	Developing Value-Centric Business Models for Mobile Government
作者:	余千智 Yu,Chien-Chih
贡献者:	資管系
关键词:	Business model;value creation;mobile government;Balanced Scorecard;performance measurement
日期:	2014-09
上传时间:	2014-12-18 11:30:33 (UTC+8)
摘要:	This paper proposes a value-centric business model (BM) framework and development process for building suitable business models to support the planning, implementation, operation, and evaluation of mobile government (MG) applications. MG stakeholders, values, systems, services, resources, costs, performances, as well as strategies and action plans are included as components to be specified in the BM framework. To achieve the objectives of creating value for all participating parties in the mobile government environment, four stakeholder and value perspectives taken into account are public beneficiaries, government internal organizations, government service chain, as well as society and nation. Based on the BM framework and value dimensions, a business model can be created by identifying and structurally linking values, objectives, systems, services, and performance measures for all stakeholders. To direct and facilitate the launching and evaluation of mobile government programs based on a value-centric business model, an adaptive balanced scorecard (BSC) with other methods and tools are used.
關聯:	Lecture Notes in Computer Science,8653,325-336
数据类型:	article
DOI 連結:	http://dx.doi.org/10.1007/978-3-662-44426-9-27
DOI:	10.1007/978-3-662-44426-9-27
显示于类别:	[資訊管理學系] 期刊論文

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档案	描述	大小	格式	浏览次数
325-336.pdf		180Kb	Adobe PDF2	977	检视/开启

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