政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/78975
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 109948/140897 (78%)
Visitors : 46096951      Online Users : 926
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/78975


    Title: An enterprise architecture approach to building a service-oriented enterprise
    Authors: Chen, M.;Chi, Yan-Ping
    季延平
    Contributors: 資訊管理學系
    Keywords: Enterprise architecture;Operational level;Service management;Service management frameworks;Service science;Service-oriented enterprise;Service-oriented enterprise architectures;Planning;Service oriented architecture (SOA)
    Date: 2009
    Issue Date: 2015-10-16 15:33:53 (UTC+8)
    Abstract: Several frameworks have been developed to assist the analysis of service management systems. However, most of these frameworks only capture limited aspects of a service-oriented enterprise. This paper first reviews several popular service management frameworks. An enterprise architecture approach that is commonly used in information systems planning has been adapted to integrate various service management frameworks and tools, as well as to support the planning and documentation of a service-oriented enterprise. The proposed service-oriented enterprise architecture (SOEA) includes the following aspects: service, process, people, information, and motivation. Each aspect can be viewed from a strategic, tactical, and operational level. The mapping of the conceptual constructs of existing service management frameworks to the proposed SOEA is discussed in detail. © 2009 IEEE.
    Relation: Proceedings of the 2009 6th International Conference on Service Systems and Service Management, ICSSSM `09,704-709
    Data Type: conference
    DOI link: http://dx.doi.org/10.1109/ICSSSM.2009.5174972
    DOI: 10.1109/ICSSSM.2009.5174972
    Appears in Collections:[Department of MIS] Proceedings

    Files in This Item:

    File Description SizeFormat
    index.html0KbHTML2852View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback