In such a globalised era that accompanied with dramatically competitive waves, schools leaders have drawn more and more stress on their jobs. This chapter is aimed at analysing and evaluating job stress factors of school leaders. We present the assessment program by using the Fuzzy Delphi method and fuzzy questionnaire sampling survey. We proposed the index of job stress of school leaders by the use of fuzzy evaluation methods as well as soft computation. From the empirical study, we can see that the three dimensions with eight indicators can explain the state of school leaders’ pressure very well. The proposed index of job stress for school leaders shows an efficient index in the job stress research.
Quantitative Modelling in Marketing and Management: pp. 315-332