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    政大機構典藏 > 商學院 > 資訊管理學系 > 學位論文 >  Item 140.119/94437
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/94437


    Title: 推薦系統在家庭親子問題之應用
    Authors: 黃仁智
    Contributors: 楊亨利
    黃仁智
    Keywords: 推薦系統
    常見問題解答
    家庭問題
    線上輔導
    Recommend System
    FAQ
    Family Problem
    Web Counseling
    Date: 2007
    Issue Date: 2016-05-06 16:37:26 (UTC+8)
    Abstract: 在目前網路和資訊科技迅速發展的環境底下,我們可對推薦系統做多方面的應用,而我們可知在一般家庭底下或多或少都會面臨一些狀況。為瞭解決大多數家庭都會面臨到的問題並省卻一般以人工來解決問題的方式,我們將提供一套線上解答系統並適時推薦有效答案給使用者。首先可利用FAQ的機制,讓使用者自行在系統上面尋找解決的方法和管道,提供一般的基本解答;然後結合推薦系統的功能,讓此問題的解答更加個人化。有別於一般的推薦系統只以個人為推薦單位,此系統將以家庭為單位的基礎底下實現推薦機制,以期能夠適時給予屬於整個家庭為核心之最適當的建議。並藉由使用者本身對系統之解答所做出的回饋來持續修正系統的準確度,以提高使用者的滿意度。
    Under current E-business environment, it is a great issue to keep customer's relationship by improving their satisfaction. On the other hand, it is usual to have some parent-children problems in families. Therefore, in order to assist to the problem-solving that most families would encounter, this research proposes an on-line system to recommend answers to users in appropriate time. The system would combine the mechanism of FAQ, which offer the general basic answer, and the function of recommender system to allow the personalized answers further. The proposed system is different from other recommender systems because we take the whole family as a unit, not just the looking-for-help parent or child. In addition, we would collect feedbacks provided by users who have applied the system answers. It is hoped to improve the user’s satisfactions, solve their family problems.
    Reference: 中文部份
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    2. 李長群,「以全球資訊網建構“學習與身心問題之溝通與輔導”系統-探討匿名與否、同儕互動對輔導成效之影響」,第五屆電子化企業經營管理理論暨實務研會,2004年
    3. 袁志晃,「修訂網路化生涯價值探索活動的線上諮商模式之系統化建置研究」,輔導與諮商學報,27 卷2 期,53-70 頁,2005年
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    9. 黎和欣,「以單次匿名使用者為對象之概念導向資訊推薦機制」,中華大學資訊工程研究所碩士論文,2001年
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    英文部份
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    18. Resnick, P., Varian R., “Recommender Systems” Communication of the ACM, vol.40, no.3, March 1997.
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    Description: 碩士
    國立政治大學
    資訊管理學系
    93356025
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0933560251
    Data Type: thesis
    Appears in Collections:[資訊管理學系] 學位論文

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