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| Title: | 政府組織成員的知識分享行為及其影響因素之研究：以台北市政府一級行政機關為例
A Case study on employee behavior intention of knowledge sharing and Its Antecedents in Taipei City Government |
| Authors: | 邱志銘
Chiu, Chih-Ming |
| Contributors: | 吳瓊恩
Wu, Chyung -En
邱志銘
Chiu, Chih-Ming |
| Keywords: | 知識分享
行為意圖
外在報酬
預期互惠
樂於助人
信任
認同
支持分享的規範
資訊科技使用
knowledge sharing
behavioral intention
extrinsic reward
reciprocal relationships
enjoyment in helping others
trust
identification
pro-sharing norm
information technology usage |
| Date: | 2007 |
| Issue Date: | 2016-05-06 16:44:21 (UTC+8) |
| Abstract: | 知識分享是實現成功知識管理的關鍵步驟，然而在公共組織中的成員，當他們去分享自己的知識時，不僅需要花額外的時間和努力之外，甚至可能還會減少他們自己在組織中的權力地位和競爭價值，因此將成員個體的知識轉換組合成組織整體的知識，相形之下會更不容易達成。故本研究的目的在於瞭解哪些因素會影響公共組織成員中的知識分享行為，因此本研究模式中的構念係根據社會交換理論、社會資本理論以及計畫行為理論為基礎。
Knowledge sharing is a critical step for successful knowledge management. However, sharing knowledge not only requires time and effort but also reduces value or power in the public organization. Therefore, individual’s knowledge does not transform easily into organizational knowledge. The purpose of this study is to develop an understanding of the factors affecting the individual’s knowledge sharing behavior in the governmental context. The research model includes various constructs based on social exchange theory, social capital theory , and the theory of planned behavior .Hence, this research developed an integrated theoretical model and unveiled three sets of critical factors: psychological(extrinsic rewards, reciprocal relationships, enjoyment in helping others), organizational (identification ,trust , pro-sharing norm)and technological(information technology usage) that are believed to affect the knowledge sharing behaviors. Data collected from 524 employees in Taipei City Government were conducted to test the research model using the structural equation modeling (SEM) approach.
"第一章、緒論………………………………………………………………………1
第一節 研究背景與動機…………………………………………………………1
第二節 研究問題與目的…………………………………………………………6
第三節 研究方法與途徑…………………………………………………………9
第四節 研究架構與流程…………………………………………………………10
第五節 名詞定義與解釋…………………………………………………………14
第二章、相關理論與文獻探討……………………………………………………15
第一節 知識分享行為……………………………………………………………16
第二節 行為意圖理論……………………………………………………………18
第三節 知識分享行為之相關研究………………………………………………25
第四節 知識分享行為之關鍵因素………………………………………………32
第五節 助於組織成員知識分享的建議…………………………………………48
第三章、研究方法與設計…………………………………………………………52
第一節 研究模式與假設建立……………………………………………………52
第二節 問卷設計與前測…………………………………………………………60
第三節 研究對象與蒐集資料方法………………………………………………74
第四節 資料分析方法與工具……………………………………………………78第四章、研究分析與討論…………………………………………………………80
第一節 樣本特性與各變項之敘述統計分析……………………………………80
第二節 信度、效度分析與因素分析……………………………………………94
第三節 個人基本屬性對模式內外生變項的差異性分析……………………107
第四節 知識分享行為模式之各變數間的相關分析…………………………127
第五節 知識分享行為模式之各變數間的迴歸分析…………………………130
第六節 結構方程模式分析與假設檢證………………………………………150
第五章、結論與建議……………………………………………………………169
第一節 研究發現與成果………………………………………………………169
第二節 管理實務與意涵………………………………………………………178
第二節 研究限制與建議………………………………………………………180 |
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| Description: | 碩士
國立政治大學
公共行政學系
93256036 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0093256036 |
| Data Type: | thesis |
| Appears in Collections: | [公共行政學系] 學位論文
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