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    政大機構典藏 > 商學院 > 會計學系 > 學位論文 >  Item 140.119/95089
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/95089


    Title: 非營利組織智慧資本管理及報導之個案研究
    Authors: 魏伶蕙
    Contributors: 王文英
    魏伶蕙
    Keywords: 非營利組織
    智慧資本管理
    智慧資本報導
    non-profit organization
    intellectual capital management
    intellectual capital report
    Date: 2009
    Issue Date: 2016-05-09 15:07:04 (UTC+8)
    Abstract: 本研究以非營利組織為個案對象,探討其外部報導所需揭露之重要智慧資本及相關管理機制,並提出以下四點結論:
    一.個案基金會重視之智慧資本項目分布於八個次分類共23項,且個案基金會所重視之智慧資本項目與其使命、願景及目標緊密結合。
    二.個案基金會認為重要之23項智慧資本項目中,有12項報導可行性未達「可行」,背後原因可歸納為:屬內部機密資訊以及指標較為抽象。
    三.針對重要之智慧資本項目,個案基金會設有具體的管理制度與方法。
    四.個案基金會之智慧資本外部報導可分為兩部份,第一部份為個案基金會之願景、策略、管理挑戰、行動目標及衡量指標;第二部份則是包含人力、結構及關係資本三類項目之智慧資本報表,並將其區分為量化及非量化指標。
    This research adopted case study on the non-profit organization to understand what should be disclosed in the external intellectual capital report and how to manage the specific intellectual capital. The conclusions are as followings:
    1.The foundation considered 23 indicators important. These indicators are closely combined with the foundation’s mission, vision, and goals.
    2.Among the 23 important indicators, 12 indicators’ reporting feasibility didn’t achieve”feasible”. The reasons are confidentiality and abstract.
    3.The foundation has corresponding management measures for these 23 indicators.
    4.The foundation’s external intellectual capital report can be divided into two parts: the first part is about the foundation’s mission, management challenges, goals, and measurements; the second part is intellectual capital statement including quantitative and qualitative indicators.
    Reference: 一、中文參考文獻
    內政部社會司,2003,財團法人社會福利慈善事業基金會名冊,臺北市 : 內政部。
    方慶榮,2003,平衡計分卡管理制度之設計及運用 - 以陽光社會福利基金會為案例,國立政治大學企業管理研究所碩士論文。
    司徒達賢,1999,非營利組織的經營管理,台北:天下遠見出版股份有限公司。
    朱炫璉與鄭珍如,2007,某政府機關績效管理制度之實證評估—平衡計分卡及層級分析法之利用,管理學報,第26卷第4期:689-705。
    朱博湧、熊杏華、林裕凌、劉子衙,2005,非營利研發機構之智慧資本與績效評估—工研院之實證研究,管理學報,第22卷第3期:277-293。
    吳明瑜,2005,非營利組織智慧資本與績效評估之關聯性研究,中國文化大學會計研究所碩士論文。
    吳思華、賴鈺晶、顏如妙,2000,網際網路智慧資本衡量與發展措施研究,經濟部工業局軟體五年發展計畫。
    洪佳新,2002,社會福利組織績效衡量制度之探討-以某基金會為例,國立政治大學會計學系研究所碩士論文。
    酒井隆,2004,問卷設計、市場調查與統計分析實務入門,賴虹燕譯,台北:博碩文化。
    施郁榛,2008,非營利組織智慧資本管理之研究—以婦女福利服務方案為例,靜宜大學管理碩士在職專班碩士論文。
    涂昶辰,2000,中華社會福利聯合勸募協會組織績效評估指標建立建立之研究,國立台北大學公共行政暨政策學系研究所碩士論文。
    陸永旭、彭火樹、賴森本,2006,政府部門智慧資本指標發展之研究:以我國審計單位為例,當代會計,第7卷第1期:57-102。
    鄭丁旺、王文英、張清福,2007,我國企業應報導智慧資本項目之調查研究,會計研究月刊,第259期:106-121。
    蕭新煌,1999,台灣的非營利部門:現狀、新動向和未來發展,香港:香港海峽兩岸關係研究中心。
    二、英文參考文獻
    Agor, W. H. 1997. The measurement, use, and development of intellectual capital to increase public sector productivity. Public Personnel Management 26(2): 175-186.
    Albert, A. A., and F. Dieter. 2003. The intellectual capital web: A systematic linking of intellectual capital and knowledge management. Journal of Intellectual Capital 4(1): 34-48.
    Bontis, N. 1998. Intellectual capital: An exploratory study that develops measures and models. Management Decision 36(2): 63-72.
    Brooking, A. 1996. Intellectual Capital. London:Thompson.
    Danish Agency for Trade and Industry. 2000. A Guideline for Intellectual Capital Statement: A Key to Knowledge Management.
    Danish Ministry of Science, Technology and Innovation. 2003. Intellectual Capital Statement: The New Guideline.
    Drucker, P. F. 1990. Managing the Non-profit Organization: Practices and Principles, New York, NY: Harper Collins.
    Dzinkowski, R. 2000. The measurement and management of intellectual capital: An introduction. Management Accounting 78(2): 32-36.
    Edvinsson, L., and M. S. Malone. 1997. Intellectual Capital- Realizing Your Company`s True Value by Finding Its Hidden Roots. New York: Harper Business.
    El-Bannany, M. 2008. A study of determinants of intellectual capital performance in banks: The UK case. Journal of Intellectual Capital 9(3): 487-498.
    Ellingson, D. A., and J. R. Wambsganss. 2001. Modifying the approach to planning and evaluation in governmental entities: A “balanced scorecard” approach﹒Journal of Public Budgeting, Accounting, & Financial Management 13(1): 103-120.
    Fletcher, A., J. Guthrie, P. Steane, G. Roos, and S. Pike. 2003. Mapping Staleholder Perception for a Third Sector Organization. Journal of Intellectual Capital 4(4): 505-527.
    Gurd, B., and T. Gao. 2008. Lives in the balance: An analysis of the balanced scorecard (BSC) in the healthcare organizations. International Journal of Productivity and Performance Management 57(1):6-21.
    Johnson, W. 1999. An integrative taxonomy of intellectual capital: Measuring the stock and flow of intellectual capital component in the firm. Journal of Technology Management 18(5/6/7/8): 562-575.
    Joia, L. A. 2000a. Using intellectual capital to evaluate educational technology projects. Journal of Intellectual Capital 1(4): 341-356.
    Joia, L. A. 2000b. Measuring intangible corporate assets: Linking business strategy with intellectual capital. Journal of Intellectual Capital 1(1): 68-84.
    Kaplan, R. S. 2001. Strategic performance measurement and management in nonprofit organizations. Nonprofit Management & Leadership 11(2): 353-370.
    Kaplan, R. S., and D. P. Norton. 1996. Using the balanced scorecard as a strategic management system. Harvard Business Review 74 (January-February): 75-85.
    Kaplan, R. S., and D. P. Norton. 2001. The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in The New Business Environment. Boston, Massachusetts: Harvard Business School Press.
    Kong, E. 2008. The development of strategic management in the non-profit context: Intellectual capital in social service non-profit organizations. International Journal of Management Reviews 10(3): 281-299.
    Leitner, K. and C. Warden. 2004. Managing and reporting knowledge-based resources and processes in research organisations: Specifics, lessons learned and perspectives. Management Accounting Research 15(1): 33-51.
    Lev, B. 2001, Intangibles: Management and Reporting, Washington, DC: Brookings Institution Press.
    Lim, L. L.K., and P. Dallimore. 2004. Intellectual capital: Management attitudes in service industries. Journal of Intellectual Capital 5(1): 181-194.
    Lynn, B. 1998. Performance evaluation in the new economy: Bringing the measurement and evaluation of intellectual capital into the management planning and control system. International Journal of Technology Management 16(1/2/3):162-176.
    Marti, J. M. V. 2001. ICBS – intellectual capital benchmarking system. Journal of Intellectual Capital 2(2): 148-164.
    MERITUM. 2001. Guideline for Managing and Reporting on Intangible (Intellectual Capital Report). MERITUM.
    Neely, A., and M. Bourne, 2000, Why measurement initiatives fail. Measuring Business Excellence 4(4): 3-6.
    Pablos, P. O. 2003. Intellectual capital reporting in Spain: A comparative view. Journal of Intellectual Capital 4(1):61-81.
    Palacios-Marques, D., and F. J. Garrigos-Simon. 2003. Validating and measuring IC in the biotechnology and telecommunication industries. Journal of Intellectual Capital 4(3): 332-347.
    Reinhardt, R., M. Bornemann, P. Pawlowsky, and U. Schneider. 2001. Handbook of Organizational Learning and Knowledge. New York: John Wiley & Sons.
    Roos, J., G.. Roos, N.C. Dragonetti, and L. Edvinsson. 1997. Intellectual Capital: Navigating in the New Business Landscape. New York: New York University Press.
    Rylander, A., K. Jacobsen, and G. Roos. 2000. Towards improved information disclosure on intellectual capital. International Journal of Technology Management 20(5-8): 715-741.
    Schneider, A., and G. Samkin. 2008. Intellectual capital reporting by the New Zealand local government sector. Journal of Intellectual Capital 9(3): 456-486.
    Seleim, A., and A. Ashour. 2004. Intellectual capital in Egyptian software firms. The Learning Organization 11(4/5): 332-346.
    Stewart, T. A. 1997. Intellectual Capital: The New Wealth of Organizations. New York, NY: Bantam Doubleday Dell Publishing Group, Inc.
    Yin, R. K. 1989. Case Study Research: Design and Method. 2nd ed. Newbury Parks, Calif: Sage Publications.
    三、網路資料
    內政部統計處,2008,內政部統計年報:http://sowf.moi.gov.tw/stat/year/list.htm
    中華民國內政部全球資訊網:http://www.moi.gov.tw/index.aspx
    Description: 碩士
    國立政治大學
    會計學系
    96353002
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0096353002
    Data Type: thesis
    Appears in Collections:[會計學系] 學位論文

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