政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/10277

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政大機構典藏 > 商學院 > 企業管理學系 > 期刊論文 > Item 140.119/10277

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/10277

Title:	Empowerment in the Service Industry: An Empirical Study in Taiwan
Authors:	林月雲 Lin, Carol Yeh-Yun
Date:	2002
Issue Date:	2008-11-25 10:46:15 (UTC+8)
Abstract:	Employee empowerment is an essential managerial means that can be used to obtain competitive advantages from human resources in the new millennium. A comprehensive understanding of the essence of empowerment is crucial to facilitate its effective implementation. In this article, the author proposes a 4-dimensional empowerment model in an organizational setting and a matrix that incorporates the 4 dimensions and the 7S (R. H. Waterman, T. J. Peters, & J. R. Phillips, 1980) organizational factors. In addition, this study represents an empirical examination of the effects of personal and company characteristics on empowerment. The implications of the research results are discussed.
Relation:	Journal of Psychology, 136(5), 533-554
Data Type:	article
DOI 連結:	http://dx.doi.org/10.1080/00223980209605549
DOI:	10.1080/00223980209605549
Appears in Collections:	[企業管理學系] 期刊論文

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