政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/120947

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | Items with full text/Total items : 112881/143847 (78%)
Visitors : 50294899 Online Users : 796

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer

政大典藏 > College of Social Science > International Program in Asia-Pacific Studies\n(IMAS/IDAS) > Articles > Item 140.119/120947

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/120947

Title:	Managing Emotional Intelligence in U.S. Cities: A Study of Public Managers
Authors:	柏門 Berman, Evan M. West, Jonathan P.
Contributors:	亞太博
Date:	2008
Issue Date:	2018-11-20 17:17:22 (UTC+8)
Abstract:	This study assesses perceptions of managerial emotional intelligence in local government, as well as the practices and polices affecting it. Though few cities offer training programs for managers that are called “emotional intelligence,” many cities engage in activities that target or address EI skills. This study finds improvement opportunities for managers to become better attuned to the feelings of others and themselves, to better know their own strengths and weaknesses, to better deal with their negative emotions and increase their adaptability, and to improve their communication and relationship skills. Feedback and mentoring processes are directly associated with increased perceptions of EI, while other practices such as training, selection and policy development are only indirectly associated with perceptions of EI. This study contributes to the knowledge base by increasing awareness about managerial EI skills, and providing specific examples of practices to further managerial EI.
Relation:	Public Administration Review, Vol.68, No.4, pp.742-758
Data Type:	article
DOI link:	https://doi.org/10.1111/j.1540-6210.2008.00912.x
DOI:	10.1111/j.1540-6210.2008.00912.x
Appears in Collections:	[International Program in Asia-Pacific Studies\n(IMAS/IDAS)] Articles

Files in This Item:

File	Description	Size	Format
742.pdf		205Kb	Adobe PDF2	286	View/Open

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

Loading...