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    Title: 推動優勢觀點個管模式之督導歷程與督導者因應策略之探究
    An Exploratory Study on the Supervision Process and Supervisors' Strategies to Promote the Utilization of the Strengths Model
    Authors: 鄧啟明
    Teng, Chi-Ming
    Contributors: 宋麗玉
    Song, Li-Yu
    Teng, Chi-Ming
    Keywords: 優勢觀點
    strengths perspective
    strengths model
    strengths-based supervision
    supervisory strategies
    supervision process
    Date: 2020
    Issue Date: 2020-08-03 18:17:31 (UTC+8)
    Abstract: 臺灣社工服務持續擴張,依循處遇理論發展本土社工督導知能迫在眉睫,本研究以近年來風行的「優勢觀點個管理模式(簡稱優點模式)」為實施理論,探究本取向督導者所發展出之督導信念和策略、優點督導歷程之督導焦點與使能策略,並進一步探究在新管理主義下,本取向督導模式在本土的適用性,翻轉當前社工所遭遇到的困境,培訓更多認同發展合作性及以優勢為本的助人者。
    Social work services in Taiwan have been continuing to expand; in consequence, the supervision competency in indigenous social workers on the basis of the development of practice theory is imminent. This study takes the strengths model of case management, popular in recent years, as the implementation theory, and explores on the supervision belief and strategies from the supervisors and the focus and enabling strategies in the process of the model. And it further explores the indigenous applicability of this model under the new managerialism, flips over the current plight of social workers, and trains more helpers who identify with development coope-ration and strengths-based approaches.
    Based on hermeneutics, this study used purposive sampling to select 12 supervisors and 4 social workers in the social welfare organization who had successfully used the strengths model for at least one year, conducting in-depth interviews by using semi-structured interview outlines. In the participants’ experiences, this study summarized that the supervisor's recovery goal under the mode of the strengths-based supervision is "witnessing growth, recognizing giving ." The enabling strategies were "focusing on the strengths of being, promoting reflection and awareness, and cohesive identity of systematic vision. " In educational supervision, the competent abilities included "theory-base, practical wisdom, learning ability, boundary and awareness.” In the supportive supervision, they are humble attitude and caring. In the administrative supervision, the abilities are leadership and coordination. The six guiding beliefs extracted from the strengths-based supervision included "the supervisee is the director of the supervision process, the supervision relationship is primary and essential , focus on the achieved experiences rather than insufficiency or doubt , everyone has the ability to learn, grow and change, create a service context of supporting the strengths model, and focus on the meaning and possibility of finding recovery.” The first four promoted dialogue exercises such as “I am, I have, I can and I will” to stimulate a sense of motivation to change kinetic energy and empower others. The fifth was to create an environment (institutions, networks, systems) that supported the development of strengths. Ultimately, the last one was to focus on helping people become better themselves. On the other hand, the study found that processes in promoting the social workers’ integrated strengths perspective included "incubation-transformation-deepening-activation." The supervisor focused on change skills, including "dialogue demonstration, awareness exercise, and promotion of reflection." The objectives were generally including (1) attention to the accumulation of social workers’ education capital, (2) develop strengths perspective based on friendly relationship, (3) make good use of the strengths assessment to flip defective thinking, and (4) pay attention to progress to improve staying power.
    The strengths-based supervision model emphasized the supervisors with the strengths and humbly supportive attitude to nourish the supervisees, to enhance their awareness and dialogue ability, from the action and reflection of the direction of revision, and to accompany the supervisees to learn a lot of recovery stories, from which to manifest its meaning. It is suggested that the results of this study can be used as the prototype for training supervision, effectively exerting the influence on practical wisdom in the organization. In addition, the study also discusses and makes recommendations on topics such as lifelong learning journeys, time awareness and helping relationships for being supervisors.
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    Description: 博士
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0103264502
    Data Type: thesis
    DOI: 10.6814/NCCU202000936
    Appears in Collections:[Graduate Institute of Social Administration and Social Work] Theses

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