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    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/135905


    Title: 金融科技公司發展商業模式探討 ──以策略行銷4C架構理論分析
    A practice of strategic Marketing 4C Framework : business model development in Fintech companies
    Authors: 曾瀝萱
    Tseng, Li-Hsuan
    Contributors: 邱志聖
    Chiou, Jyh-Shen
    曾瀝萱
    Tseng, Li-Hsuan
    Keywords: 金融科技
    商業模式
    策略4C分析
    Fintech
    business model
    4C Framework
    Date: 2021
    Issue Date: 2021-07-01 16:23:17 (UTC+8)
    Abstract: 本研究觀察到現在金融科技市場正在蓬勃發展,各國均積極的瞄準金融市場的痛點,並搭配新興科技試圖解決消費者於金融服務中所遇到的問題。故本研究透過歸納與分析國內外在市場上較為成功的金融科技公司商業模式的發展,其中包含SoFi、Lemonade、Clover Health以及富果、麻布記帳及阿爾發金融科技公司,試圖以商業模式畫布與策略行銷4C理論進行分析,歸結金融科技公司從剛創立到其站穩腳步的關鍵因素與著力點,並分別為以顧客導向、科技導向、顧客導向三大不同面向的金融科技商業模式之著力點,利用策略4C的架構做出各種不同商業模式著力點下應該注重的關鍵成功要素與發展順序指引,希望能給予未來希望踏入金融科技領域但苦於資源有限的新創公司一些實務上的建議。本研究最後更透過分析國外著名支付平台Stripe於創業初始發展至今的產品擴張過程,重申金融科技發展的著力點雖可被分類成三大面向,但最後成功的公司往往會觀察其與市場的不足,進而去優化公司內部於顧客面、科技面、數據面的服務,是為整合式金融科技商業模式之運用,而三種面向來回補強更形成公司發展重要的動態循環,進而打造金融科技公司於市場的競爭優勢。
    Fintech is developing rapidly in these years. The financial institutions in every countries are focusing on the inconvenience that customers faced and try to use the technology to solve the problem in the financial market. This study tried to categorize and analyze global and Taiwan’s successful Fintech companies through using business model canvas and 4C Framework of Strategic Marketing Analysis, including SoFi, Lemonade, Clover Health, Fugle, Moneybook and Stripe. The study finds out the key successful factors from start-up to establish corporate. Then the study put the factors into 3 Fintech business model: customer-oriented Fintech business model, Technology-oriented Fintech business model and data-oriented Fintech business model and hope it can give some practical advice to the start-up Fintech company (which lack resources and funds)in the future. This study analyze the example of integrative Fintech business model, Stripe, which is a global famous payment service company and tried to elaborate once the company wants to be successful, it should observe itself capability and recurse from customer, data and technology to form a dynamic loop and build the competitive advantage in the Fintech market.
    Reference: 第一節 中英文參考文獻
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    第二節 網路參考資料
    13. KPMG. (2019). FinTech 100:Leading Fintech Innovators :,Retrieved May 02 2021, from: https://assets.kpmg/content/dam/kpmg/tw/pdf/2019/11/tw-2019-fintech-100.pdf
    14. B型企業協會(2019)。AI保險公司Lemonade的社會回饋計畫 如何讓詐保跟詐騙慈善機構劃上等號?。CSR@天下,企業承諾。檢自:https://csr.cw.com.tw/article/41287
    15. Chris(2020)。【AI 時代】不把 AI 當聖杯,Fintech 新創富果反用人工智慧打造本格派投資網站。INSIDE,趨勢。檢自:https://www.inside.com.tw/article/18995-Taiwan-Fintech-startup-Fugle
    16. Hayden(2018)。打造價值 92 億美元公司,Stripe 創辦人Collison 兄弟成功的背後原因。Meet創業小聚,企業服務。檢自: https://meet.bnext.com.tw/articles/view/43341
    17. 沈瑜(2020)。電信、新創、金融業都搶著加入,「開放銀行」是在夯什麼?。遠見雜誌,投資理財。檢自:https://www.gvm.com.tw/article/76849
    18. 李柏鋒(2021)。【金融監理沙盒】今年首案,阿爾發投顧聯手永豐金證券提供機器人理財定期定額全球 ETF。INSIDE,趨勢。檢自:https://www.inside.com.tw/article/23395-alpha-robo-advicor
    19. 李靜宜(2019)。【臺灣Open Banking金融科技新創實例:麻布記帳】科技新創如何學會金融圈的語言?麻布記帳切身經驗談。iThome,新聞。檢自:https://www.ithome.com.tw/news/133686
    20. 林耀傑、謝人俊(2020)。數位金融環境下銀行經營型態的演變與對策。檢自:https://www.tpefx.com.tw/uploads/download/tw/8.%20The%20evolution%20and%20countermeasures%20of%20bank%20management%20pattern%20in%20the%20digital%20financial%20environment.pdf
    21. 林韋伶(2020)。提供連你阿嬤都看得懂的股票分析!七年級生催生的富果,靠這3招風靡年輕股民。今周刊,台股。檢自:https://www.businesstoday.com.tw/article/category/183008/post/202009040028/
    22. 周欽華(2020)。Stripe Capital 開放平台|Stripe Treasury :銀行即服務。科技島讀。檢自:https://daodu.tech/12-08-2020-stripe-capital-open-for-platform-stripe-treasury-banking-as-a-service
    23. 高敬原(2021)。玉山證券首家數位分公司開張!如何延續「富果」的成功心法,讓投資更親民?。數位時代,金融科技。檢自:https://www.bnext.com.tw/article/62251/e.sun-digital-securities
    24. 高敬原(2017)。結合AI的P2P保險公司Lemonade!還要「賠」你做公益。數位時代,生活。檢自:https://www.bnext.com.tw/article/43247/lemonade-ai-insurance
    25. 陳俐妏(2019)。機器人理財夯!阿爾發金融科技開發人臉辨識投資。蘋果新聞網,財經地產。檢自:https://tw.appledaily.com/property/20191201/HBLEHIFJ7QPJ2VTJXBP7ADJUNE/
    26. 陳曉莉(2020)。Stripe推出Stripe Treasury,躍身成為企業金融服務平臺。iThome,新聞。檢自:https://www.ithome.com.tw/news/141489
    27. 黃帥升(2021)。黃帥升觀點:美國金融科技巨獸SoFi全球逆襲的省思。風傳媒,財經。檢自:https://www.storm.mg/article/3529107
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    30. 聶廣紅(2019)。用大數據挑戰傳統健康險,6年融資9.25億美金,爭議不斷的Clover Health前景在哪?。每日頭條,財經。檢自:https://kknews.cc/zh-tw/finance/l9xxy69.html
    Description: 碩士
    國立政治大學
    國際經營與貿易學系
    108351034
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0108351034
    Data Type: thesis
    DOI: 10.6814/NCCU202100567
    Appears in Collections:[國際經營與貿易學系 ] 學位論文

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