English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 111300/142216 (78%)
Visitors : 48330521      Online Users : 635
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    政大典藏 > College of Commerce > MBA Program > Theses >  Item 140.119/141396
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/141396


    Title: 探討Instagram影片、圖片廣告對於消費者心理反應與購買行為之影響:以美妝產業為例
    Investigating the influences of Instagram video and photo ads on consumers’ psychological reaction and purchase behavior: The example of cosmetics industry
    Authors: 顧詠晴
    Ku, Yung-Ching
    Contributors: 洪為璽
    季延平

    顧詠晴
    Ku, Yung-Ching
    Keywords: 美妝產業
    Instagram
    廣告價值
    廣告態度
    購買意願
    SOR模型
    Cosmetics industry
    Instagram
    Advertising value
    Advertising attitudes
    Purchase intention
    SOR model
    Date: 2022
    Issue Date: 2022-08-01 19:00:31 (UTC+8)
    Abstract: Instagram 在近年已經越來越受到企業的重視與喜愛,許多企業選擇使用Instagram來做品牌的推廣、廣告投放。故本研究將針對Instagram上的圖片形式與影片形式廣告,將其特性如資訊性、娛樂性、廣告創意度等作為刺激消費者的因素,探討這些因素是否會影響到消費者的心理感知,如廣告態度及品牌態度,以及探討其心理感知是否會影響後續的購買行為。本研究採網路發放問卷,蒐集了456則有效樣本,後續以結構方程模型進行資料分析,共得出以下結論:一、圖片和影片廣告的廣告價值 (資訊性與娛樂性) 與消費者的廣告態度和品牌態度皆有正向顯著關係,兩種廣告裡都以娛樂性的影響程度高於資訊性,且影片廣告的影響差距較圖片廣告大。二、圖片和影片廣告的廣告創意度與消費者的廣告態度和品牌態度皆有正向顯著關係。三、消費者對於圖片和影片廣告的廣告態度和其購買意願皆有正向顯著關係。四、消費者對於圖片和影片廣告的品牌態度以及購買意願皆有正向顯著關係。五、影片廣告較圖片廣告擁有更高的廣告價值、廣告創意度,消費者也對其擁有更高的廣告態度、品牌態度及購買意願。本研究貢獻除了證實了上述結論並充實了 Instagram 領域的文獻,也證實了Instagram這個新興平台與過往龍頭Facebook在廣告之間的差異性,同時也提供美妝產業的企業社群行銷策略的方向。
    Instagram has gradually become favored and valued by enterprises during recent years. Many businesses choose Instagram for brand promotion and advertising. Therefore, this study will focus on image and video advertisements on Instagram and credit their characteristics, such as Informativeness, Entertainment, and Advertising Creativity, as factors that stimulate consumers. This study would explored whether these factors affect consumers` psychological perceptions, such as Advertising Attitude and Brand Attitude, and whether their psychological perceptions influence subsequent Purchase Intention. This study issued an online questionnaire and collected 456 valid samples. This study would used Structural Equation Modelling to do data analyzing. There are five conclusions: 1. In both image and video advertisements, Advertising Value (Informativeness and Entertainment) have positive and significant impacts on consumers` Advertising Attitude and Brand Attitude, while the impacts of Entertainment are greater than that of Informativeness in both forms of ads. 2. In both image and video advertisements, Advertising Creativity has a positive and significant impact on consumers` Advertising Attitudes and Brand Attitude. 3. In both image and video advertisements, consumers` Advertising Attitude has a positive and significant impact on their Purchase Intentions. 4. In both image and video advertisements, consumers` Brand Attitude has a positive and significant impact on their Purchase Intentions. 5. Compared with image ads, video ads have higher Advertising Value and Advertising Creativity. Consumers also have higher Advertising Attitude, Brand Attitude and Purchase Intentions after watching video ads compared with image ads. In addition to confirming the above conclusions and the differences between Facebook and Instagram advertisement, this study also provides direction for the corporation to develop their marketing strategies in the cosmetics industry.
    Reference: 中文資料
    Jan`s Tech Blog (2021)。臺灣FB、IG人口統計 (2021年1月)。取自:https://tech.azuremedia.net/2021/02/15/8460/。
    方菁容、衛萬里與鄧成連 (2015)。渴望延遲閉合需求對創意廣告效果之影響。設計學報,20(1),69-85。
    張庭嘉 (2017)。Facebook 廣告格式及廣告促銷對使用者之影響。〔未出版之碩士論文〕。國立中興大學科技管理研究所。
    陳寬裕 (2018),結構方程模型分析務: SPSS與Smartpls的運用。五南圖書出版股份有限公司。
    彭芷亭 (2021),運用S-O-R理論於網紅消費者購買意圖影響因素之探討。〔未出版之碩士論文〕。國立中山大學電子商務與商業分析數位學習碩士在職專班。
    黃語陶 (2020),Instagram上影片與相片之廣告效果比較研究。〔未出版之碩士論文〕。國立政治大學傳播學院傳播碩士學位學程。
    詹雅筌 (2021),以 SOR 模式檢驗圖文創作者行銷對消費者趨近行為之影響—以 Instagram 為例。〔未出版之碩士論文〕。輔仁大學企業管理學系管理學碩士班。
    鄭瑋玲 (2021),應用刺激-個體-反應模型探討遊客再訪意向之研究-以臺灣國際熱氣球嘉年華為例。〔未出版之博士論文〕。國立中山大學企業管理學系博士班。
    曠章傑 (2021),Foodpanda顧客使用智慧型手機上餐飲外送平台之研究:SOR、IDT與BMT之應用。〔未出版之碩士論文〕。銘傳大學觀光學院觀光事業學系。

    英文資料
    Ali E., Şahap A., Mahmut B., & Havane S. (2022). The impact of advertising creativity on purchase intention in the airline industry: A stimulus organism-response (S-O-R) perspective. European Journal of Tourism Research, 30, 3014. https://doi.org/10.54055/ejtr.v30i.2169
    Alwitt, L. F., & Paul R. P. (1994). Identifying who dislikes television advertising: not by demographics alone. Journal of Advertising Research, 34(6), 17-29.
    Ang, S. H., & Low, S. Y. (2000). Exploring the dimensions of ad creativity. Psychology & Marketing, 17(10), 835-854.
    Ang, S. H., Lee, Y. H., & Leong, S. M. (2007). The ad creativity cube: Conceptualization and initial validation. Journal of the Academy of Marketing Science, 35(2), 220-232.
    AnyMind (2021). AnyMind Group`s State of Influence in Asia 2021 report. Retrieved from https://anymindgroup.com/tw/news/report/15014/ on April 5, 2022.
    Ashley, C., & Tuten, T. (2015). Creative strategies in social media marketing: An exploratory study of branded social content and consumer engagement. Psychology & Marketing, 32(1), 15-27.
    Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
    Barger, V., Peltier, J. W., & Schultz, D. E. (2016). Social media and consumer engagement: A review and research agenda. Journal of Research in Interactive Marketing, 10(4), 268-287.
    Brooks, B. (2019). Instagram stats and trends to guide your 2019 strategy.
    Business 2 Community. Retrieved from https://www.business2community.com/instagram/instagram-stats-and- trends-to-guide your-2019-strategy-02159942 on March 21, 2022.
    Chang, H. H., & Chen, S. W. (2008). The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator. Online Information Review, 32(6), 818-841.
    Chen, H. (2018). College-aged young consumers` perceptions of social media marketing: The story of Instagram. Journal of Current Issues & Research in Advertising, 39(1), 22-36.
    Connelly, B. L., Certo, S. T., Ireland, R. D., & Reutzel, C. R. (2011). Signaling theory: A review and assessment. Journal of Management, 37(1), 39-67.
    Dahl, S. (2021). Social Media Marketing: Theories and Applications. Sage Publications Ltd.
    DataReportal (2022). Digital 2022: TAIWAN. Retrieved from https://datareportal.com/reports/digital-2022-taiwan/ on April 10, 2022.
    De Vries, L., Gensler, S., & Leeflang, P. S. (2012). Popularity of brand posts on brand fan pages: An investigation of the effects of social media marketing. Journal of Interactive Marketing, 26(2), 83-91.
    Decker, C., & Baade, A. (2016). Consumer perceptions of co-branding alliances: Organizational dissimilarity signals and brand fit. Journal of Brand Management, 23(6), 648-665.
    Dodds, W. D., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers` product evaluations. Journal of Marketing Research, 28(3), 307-319.
    Ducoffe, R. H. (1996). Advertising Value and Advertising on the Web. Journal of Advertising Research, 36(5), 21-35.
    E. B. Lee, S.-G. Lee, & C.-G. Yang. (2021). The influences of advertisement attitude and brand attitude on purchase intention of smartphone advertising. Industrial Management & Data Systems, 117(6), https://doi.org/10.1108/IMDS-06-2016-0229
    Evans, N. J., Phua, J., Lim, J., & Jun, H. (2017). Disclosing Instagram influencer advertising: The effects of disclosure language on advertising recognition, attitudes, and behavioralintent. Journal of Interactive Advertising, 17(2), 138-149.
    Evans, D. (2010). Social media marketing: An hour a day. John Wiley & Sons.
    Fang, Y.-H. (2014). Beyond the credibility of electronic word of mouth: Exploring e-WOM adoption on social networking sites from affective and curiosity perspectives. International Journal of Electronic Commerce, 18(3), 67-102.
    Fennell, G. (1978). Consumers` perceptions of the product-use situation: A conceptual framework for identifying consumer wants and formulating positioning options. Journal of Marketing, 42(2), 38-47.
    Fornell, C. & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
    Gaber, H. R., Wright, L. T., & Kooli, K. (2019). Consumer attitudes towards Instagram advertisements in Egypt: The role of the perceived advertising value and personalization. Cogent Business & Management, 6(1), https://doi.org/10.1080/23311975.2019.1618431.
    Greer, C. F. & Ferguson, D. A. (2017). The local TV station as an organizational self: Promoting corporate image via Instagram. International Journal on Media Management, 19(4), 282-297.
    H. Chen (2020). Understanding the relationship between online self-image expression and purchase intention in SNS games: A moderated mediation investigation. Computers in Human Behavior, 112(5), https://doi.org/10.1016/j.chb.2020.106477.
    Harms, B., T. H. A. Bijmolt, & Hoekstra J. C. (2019). You don’t fool me! Consumer perceptions of digital native advertising and banner advertising. Journal of Media Business Studies, 16(7), 1-20.
    Heiser, R. S., Sierra, J. J., & Torres, I. M. (2008). Creativity via cartoon spokespeople in print ads: Capitalizing on the distinctiveness effect. Journal of Advertising, 37(4), 75-84.
    Hermida, A., Fletcher, F., Korell, D., & Logan, D. (2012). Share, like, recommend: Decoding the social media news consumer. Journalism Studies, 13(5-6), 815-824.
    Howard, J. A. (1994). Consumer Behavior in Marketing Strategy. Prentice Hall
    Islam, T., Pitafi, A. H., Arya, V., Wang, Y., Akhtar, N., Mubarik, S., & Xiaobei, L. (2021). Panic buying in the COVID-19 pandemic: A multi-country examination. Journal of Retailing and Consumer Services, 59 (C), https://doi.org/ 10.1016/j.jretconser.2020.102357.
    Kamboj, S., Sarmah, B., Gupta, S., & Dwivedi, Y. (2018). Examining branding cocreation in brand communities on social media: Applying the paradigm of Stimulus-Organism-Response. International Journal of Information Management, 39, 169-185.
    Kapferer, J. N. (1997). Strategic brand management: Creating and sustaining brand equity long term. London: Dover.
    Kaplan, A. M. & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59–68.
    Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1-22.
    Ko, H., Cho, C., & Roberts, M. S. (2005). Internet uses and gratifications: A structural equation model of interactive advertising. Journal of Advertising, 34(2), 57-70.
    Liebermann, Y. & Flint-Goor, A. (1996). Message strategy by product-class type: A matching model. International Journal of Research in Marketing, 13(3), 237-249.
    Ling, K. C., Chai, L. T., & Piew, T. H. (2010). The effects of shopping orientations, online trust and prior online purchase experience toward customers` online purchase intention. International Business Research, 3(3), 63.
    Lutz, R.J., MacKenzie, S.B. & Belch, G.E. (1983) Attitude toward the Ad as a mediator of advertising effectiveness: Determinants and consequences. Consumer Research, 10(1), 532-539.
    MacKenzie, S. B. & Lutz, R. J. (1989). An empirical examination of the structural antecedents of attitude toward the ad in an advertising pretesting context. Journal of Marketing, 53(2), 48-65.
    MacKenzie, S. B., & Spreng, R. A. (1992). How does motivation moderate the impact of central and peripheral processing on brand attitudes and intentions? Journal of Consumer Research, 18(4), 519-529.
    MacKenzie, S. B., Lutz, R. J., & Belch, G. E. (1986). The role of attitude toward the ad as a mediator of advertising effectiveness: A test of competing explanations. Journal of Marketing Research, 23(2), 130-143.
    Marieke, D. M., & Geert, H. (2010). The Hofstede model: Applications to global branding and advertising strategy and research. International Journal of Advertising, 29(1), 85-110.
    Megan O’neill (2018). 2018 State of Social Video: Consumer Trends. Retrieved from https://animoto.com/blog/business/2018-social-video-consumer-trends/ on March 16, 2022.
    Mehrabian, A., & Russell, J. A. (1974). The basic emotional impact of environments. Perceptual and Motor Skills, 38(1), 283-301.
    Melek, D., & Sebnem B. (2019). Exploring the impact of brand community identification on Facebook: Firm-directed and self-directed drivers. Journal of Business Research, 96(12), 115-124.
    Miciak, A. R., & Shanklin, W. L. (1994). Choosing celebrity endorsers. Marketing Management, 3(3), 51-59.
    Mirbagheri, S., & Najmi, M. (2019). Consumers` engagement with social media activation campaigns: Construct conceptualization and scale development. Psychology & Marketing, 36(4), 376-394.
    Nielsen. (2016). 2016 Nielsen social media report. Retrieved from http://www.nielsen.com/content/dam/corporate/us/en/reports-downloads/2017-reports/2016-nielsen-social-media-report.pdf on March 28, 2022.
    Pandita, S., Mishra, H. G., & Chib, S. (2021). Psychological impact of covid-19 crises on students through the lens of Stimulus-Organism-Response (SOR) model. Children and Youth Services Review, 120, https://doi.org/10.1016/j.childyouth.2020.105783.
    Phua, J., & J. J. K.(2018). Starring in your own snapchat advertisement: Influence of self-brand congruity, self-referencing and perceived humor on brand attitude and purchase intention of advertised brands. Telematics and Informatics, 35 (5), 1524-1533.
    Puntoni, S. (2001). Self-identity and purchase intention: An extension of the theory of planned behaviour. Europen Advances in Consumer Research, 5(4), 130-134.
    Raney, Arthur A., Laura M. Arpan, K. P., & Dale A. B. (2003). At the movies, on the Web: An investigation of the effects of entertaining and interactive Web content on site and brand evaluations. Journal of Interactive Marketing, 17 (4), 38-53.
    S. Yang, Jeffrey, R. C., & Sixing, C. (2020). How augmented reality affects advertising effectiveness: The mediating effects of curiosity and attention toward the ad. Journal of Retailing and Consumer Services, 54, 357. https://doi.org/10.1016/j.jretconser.2019.102020.
    Sara, R., Martin, E., Scott, K., & Micael D. (2020). A meta analysis of when and how advertising creativity works. Journal of Marketing, 84(6), 39-56.
    Sarstedt, M., Ringle, C. M., Henseler, J., & Hair, J. F. (2014). On the emancipation of PLS-SEM: A commentary on Rigdon (2012). Long Range Planning, 47(3), 154-160.
    Schiffman, L. G., & Kanuk, L. L. (2000). Consumer behavior. Prentice Hall.
    Schmuck, D., Matthes, J., Naderer, B. & Beaufort, M. (2017). The effects of environmental brand attributes and nature imagery in green advertising, Environmental Communication, 12(3), 414-429.
    Smith, R. E., Chen, J. & Yang, X. (2008). The impact of advertising creativity on the hierarchy of effects. Journal of Advertising, 37(4), 47-62.
    Speck, P. S., & Elliott, M. T. (1997). Predictors of advertising avoidance in print and broadcast media. Journal of Advertising, 26(3), 61-76.
    Stern, B. & Zaichowsky, J. L. (1991). The impact of entertaining advertising on consumer responses. Australian Marketing Researcher, 14(1), 68-80.
    Swinyard, W. R. (1993). The effects of mood, involvement, and quality of store experience on shopping intentions. Journal of Consumer Research, 20(2), 271-280.
    Taylor, D. G., Jeffrey E. L., & David S. (2011). Friends, Fans, and Followers: Do Ads Work on Social Networks. Journal of Advertising Research, 51(1), 258-75.
    Tsang, M. M., Ho, S. C., & Liang, T. P. (2004). Consumer attitudes toward mobile advertising: An empirical study. International journal of electronic commerce, 8(3), 65-78.
    T.-Z. Chang, & Albert R. W. (2012). Price, product information, and purchase intention: An empirical study. Journal of the Academy of Marketing Science, 22(1), 16-27.
    V.-T. Dao, N. H. Le, A., M.-S. Cheng, J., & D. C. Chen. (2014). Social media advertising value: The case of transitional economies in Southeast. International Journal of Advertising, 33(2), 271-294.
    Venkatraman, V., Dimoka, A., Vo, K., & Pavlou, P.A. (2021). Relative effectiveness of print and digital advertising: A memory perspective. Journal of Marketing Research, 58(5), 827-844.
    Waldt, D. L., Rebello, T. M., & Brown, W. J. (2009). Attitudes of young consumers towards SMS advertising. African Journal of Business Management, 3(9), 444-452.
    West, D., Koslow, S., & Kilgour, M. (2019). Future directions for advertising creativity research. Journal of Advertising, 48(1), 102-114.
    Winchel, B. (2015). Report: Brands` posts to Instagram outnumber those to Facebook. Retrieved from https://www.prdaily.com/report-brands-posts-to-instagram-outnumber-those-to-facebook/ on March 10, 2022.
    Yang, T. (2012). The decision behavior of Facebook users. Journal of Computer Information Systems, 52(3), 50-59.
    Y.-Q. Zhu. (2021). No trespassing: exploring privacy boundaries in personalized advertisement and its effects on ad attitude and purchase intentions on social media. Information & Management, 58(2), 1-11.
    Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22.
    Description: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    109363094
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0109363094
    Data Type: thesis
    DOI: 10.6814/NCCU202200754
    Appears in Collections:[MBA Program] Theses

    Files in This Item:

    File Description SizeFormat
    309401.pdf2299KbAdobe PDF2119View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback