| Reference: | 一、中文部分
林祐平（2012）。框架效應、從眾效應與反抗心理 對網路消費者決策之影響，東海大學資訊管理研究所未出版碩士論文，台灣新竹。
林崇熙（1998）。免洗餐具的誕生：醫學知識在台灣的社會性格分析。台灣社會研究季刊, 第32期, 頁1-37。
張君熙（2016）。罪惡感訴求之公益廣告的影響：訊息框架、時間距離、目標趨近的角色，國立臺灣師範大學管理研究所未出版碩士論文，台灣台北。
張嘉祐（2013）。影響遵守資訊安全規範意圖之因素研究，國立中正大學資訊管理學系暨研究所未出版碩士論文，台灣嘉義。
陳建翰（2020）。飛盤運動與對抗性運動在道德解離與運動員精神之差異研究，國立清華大學體育學系體育碩士在職專班未出版碩士論文，台灣新竹。
游雅婷（2011）。罪惡感有效嗎? 廣告贊助類型和慈善對象之配適度對罪惡感訴求之慈善廣告的影響 ，國立中山大學企業管理學系研究所未出版碩士論文，台灣高雄。
二、英文部分
Aaker, D. A., Stayman, D. M., & Hagerty, M. R. (1986). Warmth in advertising: Measurement, impact, and sequence effects. Journal of consumer research, 12(4), 365-381.
Allen, V. L. (1965). Situational factors in conformity. In Advances in experimental social psychology, Vol. 2, 133-175. Academic Press.
Asch, S. E. (1951). Effects of group pressure upon the modification and distortion of judgments. Organizational influence processes, 58, 295-303.
Asch, S. E. (1956). Studies of independence and conformity: I. A minority of one against a unanimous majority. Psychological monographs: General and applied, 70(9), 1.
Bandura, A. (1991). Social cognitive theory of moral thought and action. In W. M. Kurtines & J. L. Gewirtz (Eds.), Handbook of moral behavior and development (Vol. 1, pp. 45-103).
Bandura, A., Underwood, B., & Fromson, M. E. (1975). Disinhibition of aggression through diffusion of responsibility and dehumanization of victims. Journal of research in personality, 9(4), 253-269.
Bansal, P., & Roth, K. (2000). Why companies go green: A model of ecological responsiveness. Academy of management journal, 43(4), 717-736.
Bennett, R. (1998) Shame, guilt and responses to non-profit and public sector ads. International Journal of Advertising, 17:4, 483-499.
Burnett, M. S., & Lunsford, D. A. (1994). Conceptualizing guilt in the consumer decision‐making process. Journal of Consumer Marketing , Vol. 11 No. 3, 33-43..
Burnkrant, R. E., & Cousineau, A. (1975). Informational and normative social influence in buyer behavior. Journal of Consumer research, 2(3), 206-215.
Camps-Posino, L., Batlle-Bayer, L., Bala, A., Song, G., Qian, H., Aldaco, R., ... & Fullana-i-Palmer, P. (2021). Potential climate benefits of reusable packaging in food delivery services. A Chinese case study. Science of The Total Environment, 794, 148570.
Caron, J. A. (1989). Environmental perspectives of blacks: Acceptance of the “New environmental paradigm”. The Journal of Environmental Education, 20(3), 21-26.
Cohen, M. R. (1973). Environmental information versus environmental attitudes. The Journal of Environmental Education, 5(2), 5-8.
Deutsch, M., & Gerard, H. B. (1955). A study of normative and informational social influences upon individual judgment. The journal of abnormal and social psychology, 51(3), 629.
Dunlap, R. E., & Van Liere, K. D. (1978). The “new environmental paradigm”. The journal of environmental education, 9(4), 10-19.
Festinger, L. (1953). An analysis of compliant behavior. In M. Sherif & M. O. Wilson, Group relations at the crossroads, 232–256. Harper.
Freedman, J. L., Wallington, S. A., & Bless, E. (1967). Compliance without pressure: The effect of guilt. Journal of Personality and Social Psychology, 7(2p1), 117.
Genovesi, A., Aversa, C., Barletta, M., Cappiello, G., & Gisario, A. (2022). Comparative life cycle analysis of disposable and reusable tableware: The role of bioplastics. Cleaner Engineering and Technology, 6, 100419.
Gu, C., Chen, J., Wei, W., Sun, J., Yang, C., Jiang, L., ... & Jiang, Q. (2022). The impact of reusable tableware packaging combined with environmental propaganda on consumer behaviour in online retail. PloS one, 17(3), e0264562.
Hines, J. M., Hungerford, H. R., & Tomera, A. N. (1987). Analysis and synthesis of research on responsible environmental behavior: A meta-analysis. The Journal of environmental education, 18(2), 1-8.
Hofeditz, M., Nienaber, A. M., Dysvik, A., & Schewe, G. (2017). “Want to” versus “have to”: Intrinsic and extrinsic motivators as predictors of compliance behavior intention. Human Resource Management, 56(1), 25-49.
Izard, C. E. (1977). Human emotion. New York: Springer New York.
Kaiser, F. G., Wölfing, S., & Fuhrer, U. (1999). Environmental attitude and ecological behaviour. Journal of environmental psychology, 19(1), 1-19.
Kelman, H. C. (2017). Processes of opinion change. In Attitude change, pp. 205-233. Routledge.
Kotler, P., & Armstrong, G. (2006). Principles of marketing (11th ed.). New York: Pearson.
Kugler, K., & Jones, W. H. (1992). On conceptualizing and assessing guilt. Journal of personality and Social Psychology, 62(2), 318.
Laroche, M., Bergeron, J., & Barbaro‐Forleo, G. (2001). Targeting consumers who are willing to pay more for environmentally friendly products. Journal of consumer marketing.
Lascu, D. N. (1991). Consumer guilt: Examining the potential of a new marketing construct. ACR North American Advances, Vol. 18, 290-295.
Lascu, D. N., & Zinkhan, G. (1999). Consumer conformity: review and applications for marketing theory and practice. Journal of Marketing Theory and Practice, 7(3), 1-12.
Lin, Y. C., & Chang, C. C. A. (2012). Double standard: The role of environmental consciousness in green product usage. Journal of Marketing, 76(5), 125-134.
Lu, R., Sadiq, S., & Governatori, G. (2008). Measurement of compliance distance in business processes. Information Systems Management, 25(4), 344-355.
Mathes, E. W., & Kahn, A. (1975). Diffusion of responsibility and extreme behavior. Journal of Personality and Social Psychology, 31(5), 881.
McIntosh, A. (1991). The impact of environmental-issues on marketing and politics in the 1990s. Journal of the Market Research Society, 33(3), 205-217.
Ostman, R. E., & Parker, J. L. (1987). Impact of education, age, newspapers, and television on environmental knowledge, concerns, and behaviors. The Journal of Environmental Education, 19(1), 3-9.
Peloza, J., White, K., & Shang, J. (2013). Good and guilt-free: The role of self-accountability in influencing preferences for products with ethical attributes. Journal of Marketing, 77(1), 104-119.
Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of management, 26(3), 513-563.
Ross, L., Bierbrauer, G., & Hoffman, S. (1976). The role of attribution processes in conformity and dissent: Revisiting the Asch situation. American Psychologist, 31(2), 148.
Sadiq, S., & Governatori, G. (2015). Managing regulatory compliance in business processes. In Handbook on business process management 2 (pp. 265-288). Springer, Berlin, Heidelberg.
Schlegelmilch, B. B., Bohlen, G. M., & Diamantopoulos, A. (1996). The link between green purchasing decisions and measures of environmental consciousness. European journal of marketing, 30(5), 35-55.
Schwepker Jr, C. H., & Cornwell, T. B. (1991). An examination of ecologically concerned consumers and their intention to purchase ecologically packaged products. Journal of Public Policy & Marketing, 10(2), 77-101.
Semaan, R., & Gould, S. (2010). I Shouldn`t, Or Should I? Distinguishing Shame and Guilt in Goal Pursuit. ACR North American Advances, Vol. 37, 903-904.
Sherif, M. (1935). A study of some social factors in perception. Archives of Psychology (Columbia University).
Shetzer, L., Stackman, R. W., & Moore, L. F. (1991). Business-environment attitudes and the new environmental paradigm. The Journal of Environmental Education, 22(4), 14-21.
Shippee, G. E., & Christian, M. (1978). Ego-defensive attributions for an offensive problem: Attributions of responsibility and air pollution severity. In meeting of the Western Psychological Association, San Francisco.
Steenhuysen, J.(1990). Nostalgia hooks a new generation. Advertising Age, 61(3), 26.
Suchman, M. C. (1995). Managing legitimacy: Strategic and institutional approaches. Academy of management review, 20(3), 571-610.
Teraji, S. (2013). A theory of norm compliance: punishment and reputation. The Journal of Socio-Economics, 44, 1-6.
Tyler, T. R., & Darley, J. M. (1999). Building a law-abiding society: Taking public views about morality and the legitimacy of legal authorities into account when formulating substantive law. Hofstra L. Rev., 28, 707.
Vandermerwe, S., & Oliff, M. D. (1990). Customers drive corporations. Long range planning, 23(6), 10-16.
Wilkie, W. L. (1994). Consumer behavior (3rd ed.). New Jersey: Wiley.
Wilson, A. (2020). One Bad Apple: Introducing the Study of iSR-CSR Dissatisfaction Relationship to Moral Disengagement (Doctoral dissertation).
Wolman, B. B. &, Adler, G. (1973). Dictionary of behavioral science. New York: Van Nostrand Reinhold Company.
Young, O. R. (2013). Compliance & public authority: A theory with international applications. Washington, D.C. : RFF Press.
Young, W., Hwang, K., McDonald, S., & Oates, C. J. (2010). Sustainable consumption: Green consumer behaviour when purchasing products. Sustainable development, 18(1), 20-31.
Zhou, Y., Shan, Y., Guan, D., Liang, X., Cai, Y., Liu, J., ... & Yang, Z. (2020). Sharing tableware reduces waste generation, emissions and water consumption in China’s takeaway packaging waste dilemma. Nature Food, 1(9), 552-561.
Zimbardo, P. G. (1995). The psychology of evil: A situationist perspective on recruiting good people to engage in anti-social acts. Japanese Journal of Social Psychology, 11(2), 125-133.
三、 網頁資料
工商時報（2021年4月21日）。行動，是改變的開始，無痕飲食才是新食尚。https://ctee.com.tw/industrynews/biomed/448715.html
行政院環保署（2002年3月19日）。推動購物用塑膠袋及塑膠類（含保麗龍）免洗餐具限制使用政策。https://enews.epa.gov.tw/page/3b3c62c78849f32f/de180704-2d17-4a2d-a9ef-335e54096395
行政院環保署（2008年7月）。環保署商請連鎖便利商店不主動提供免洗筷。環保政策月刊，第11卷第7期。https://www.epa.gov.tw/DisplayFile.aspx?FileID=A4839690EE52B641&P=0196a129-740d-4165-8d7c-6fee2f383d72
行政院環保署（2017年10月17日）。樹立國際典範，展開全球環境教育行動號召。https://enews.epa.gov.tw/Page/3B3C62C78849F32F/3547bf85-fef4-43df-9d05-6a353714d60f
行政院環保署（2018年5月）。我國海洋污染防治措施。環保政策月刊，第21卷第5期。https://www.epa.gov.tw/DisplayFile.aspx?FileID=1431F1A5F48A779&P=8ec2474c-382a-4e73-bac0-c573a0d03cd8
波仕特線上市調（2011年6月9日）。Pollster波仕特線上市調：超過半數受訪者會隨身攜帶環保餐具，但只有25%常常使用。https://www.pollster.com.tw/Aboutlook/lookview_item.aspx?ms_sn=1453
波仕特線上市調（2017年2月7日）。Pollster波仕特線上市調：時下年輕人挑戰的「無痕飲食運動」，你還不知道嗎？。https://www.pollster.com.tw/Aboutlook/lookview_item.aspx?ms_sn=3173
創市際市場研究顧問（2018年6月21日）。創市際『無塑習慣』調查。https://www.ixresearch.com/news/news_06_21_18
四、其他
《一次用外帶飲料杯源頭減量及回收獎勵金實施方式》（2011年1月4日，2022年6月28日廢止）。
《一次用飲料杯限制使用對象及實施方式》（2022年4月28日）。
《一次用塑膠吸管限制使用對象及實施方式》（2019年5月8日）。
《臺北市政府禁用一次性及美耐皿餐具執行要點》（2015年8月4日）。 |
