Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/146495
|
| Title: | 組織偏袒氛圍對員工工作敬業的影響:工作中心性的調節效果
The influence of organizational favouritism climate on employee work engagement: The moderating effects of work centrality |
| Authors: | 何芳欣
Holder, Francine D. |
| Contributors: | 胡昌亞
Hu, Chang-ya
何芳欣
Francine D. Holder |
| Keywords: | 偏袒氛圍
組織正義
工作中心性
工作敬業
Favouritism climate
Organizational justice
Work centrality
Work engagement |
| Date: | 2023 |
| Issue Date: | 2023-08-02 13:45:45 (UTC+8) |
| Abstract: | An organizational favouritism climate can manifest through better compensation, more recognition, career advancement, and the allocation of more resources to favoured employees. A common view is that this differential treatment creates an atmosphere of conflict in the workplace and negatively affects employees’ work attitudes and behaviours. This research concept aims to explore mechanisms underlying the impact of employees` perception of an organizational favouritism climate on their work engagement. Drawing upon Adams’ equity theory, and social exchange theory, the study predicts that employee perception of organizational justice is undermined when they sense preferential treatment toward some employees. Such a sense of the organization’s unfavourable orientation would decrease employees’ work engagement. To test the hypotheses, a sample of 157 full-time workers was assessed. Contradicting expectations, employees who perceive a stronger organizational favouritism climate, also perceive a more just organization and were more likely to engage in their job. A plausible explanation for this finding is that 59.87% of respondents hold managerial positions, suggesting they have the capability to cope within an organizational favouritism climate due to greater authority and influence over their employment outcomes. Additionally, a notable observation is that a significant majority of the respondents, 70.7%, report work-centrality ratings above the average threshold. This indicates a high degree of intrinsic motivation facilitates the heightened engagement among respondents. Furthermore, work centrality emerges as an important psychological construct with significant moderating effects, strengthening the hypothesized relationships. Although an organizational favouritism climate can have detrimental effects, this study reveals a more nuanced and promising new research direction. Future studies could extend this line of research to include multiple routes through which favouritism may exert its influence, including direct, vicarious, and ambient impacts. The study discusses the theoretical contributions and managerial implications of the findings. |
| Reference: | References
Abdulwahab. (2016). The relationship between job satisfaction, job performance and employee engagement: An explorative study. Business Management and Economics, 4 , 1-8.
Abubakar, A. M., Namin, B. H., Harazneh, I., Arasku, H., & Tunc, T. (2017). Does gender moderate the relationship between favoritism/nepotism, supervisor incivility, cynicism and workplace withdrawal: A neural network and SEM approach. Tourism Management Perspectives, 129-139.
Aguinis, H., Villamor, I., & Ramani, R. s. (2021). MTurk research: Review and recommendations. Journal of Management, 47, 823-837.
Al-Zu`bi, H. A. (2010). A study of relationship between organizational justice and job satisfaction. International Journal of Business Management, 5, 102-109.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. American Psychological Association Inc., 103, 411-423.
Antin, J., & Shaw, A. (2012). Social desirability bias and self reports of motivation: A study of amazon mechanical turk in the US and India. SIGCHI Conference on Human Factors in Computing Systems, 2925–2934.
Arasli, H., & Tumer, M. (2008). Nepotism, favoritism and cronyism: A study of their effects on job stress and job satisfaction in the banking industry of North Cyprus. Social Behavior and Personality, 36, 1237-1250.
Arasli, H., Evrim, H., & Arici, N. C. (2019). Workplace favouritism, psychological contract violation and turnover intention. German Journal of Human Resource Management, 33, 197-222.
Arici, H. E., Arasli, H., Çobanoğluc, C., & Namin, B. H. (2021). The effect of favoritism on job embeddedness in the hospitality industry: A mediation study of organiational justice. International Journal of Hospitality & Tourism Administration, 22, 383-411.
Bakker, A. B. (2011). The evidence-based model of work engagement. Association for Psychological Science, 20, 265–269.
Bal, P. M., & Kooij, D. (2011). The relations between work centrality, psychological contracts, and job attitudes: The influence of age. European Journal of Work and Organizational Psychology, 20, 497-523.
Boudreau, J. W., & Ramstad, P. M. (2007). Beyond HR. United States of America: Harvard Business School Press.
Breevaart, K., Bakker, A. B., Demerouti, E., & Heuvel, M. v. (2015). Leader-member exchange, work engagement, and job performance. Journal of Managerial Psychology, 30, 754-770.
Browne, M. W., & Vudeck, R. (1993). Single sample cross-validation indices for covariation structure. Multivariate behavioral research, 24, 445-455.
Bute, M. (2011). The effects of nepotism and favoritism on employee behaviors and human resources practices: A research on Turkish public banks. TODAĐE’s Review of Public Administration, 185-208.
By, R. T. (2005). Organisational change management: A critical review. Journal of Change Management, 5, 369 –380.
Carr, J. C., Boyar, S. L., & Gregory, B. (2008). The moderating effect of work-family centrality on work-family conflict, organizational attitudes, and turnover behavior. Journal of Management, 34, 244–262.
Chaurasia, S., & Shukla, A. (2014). Psychological capital, LMX, employee engagement & work role performance. Indian Journal of Industrial Relations, 50, 342-356.
Chernyak-Hai, L., & Rabenu, E. (2018). The new era workplace relationships: Is social exchange theory still relevant. Industrial and organizational Psychology, 11, 456–481, doi:10.1017/iop.2018.5.
Collins, L. M., Graham, J. W., & Flaherty, B. P. (1998). An alternative framework for defining mediation. Multivariate Behavioral Research, 33, 295-3 12.
Colquitt, J. A. (2001). On the dimensionality of organiational justice: A construct validation of a measure. Journal of Applied Psychology, 86, 386-400.
Dansereau, F., Graen, G., & Haga, W. .. (1975). A vertical dyad linkage approach to leadership within formal organizations. Organizational Behavior and Human Performance, 13, 46-78.
Eliyana, A., Pakpahan, M., Hamidah, B. A., & Bayuwati, T. R. (2020). The role of organiztional justice dimensions: Enhancing work engagement and employee performance. Systematic Reviews in Paharmacy, Vol 11, Issue 9, Sep-Oct 2020.
Emeritus Institute of Management . (2022, August 26). Why employee engagement is important in today`s workplace: 16 benefits. Retrieved from Emeritus: https://emeritus.org/blog/why-employee-engagement-is-important-benefits/
Garg, K., Dar, I. A., & Mishra, M. (2017). Job satisfaction and work engagement: A study using private sector bank managers. Advances in Developing Human Resources , 1-14.
Gavriloaiei, S. I. (2016). Work centrality: Its relationships with some antecedents and consequences. Internatinal Journal of Advancement in Education and Social Sciences, 4, 10-18.
Gutterman, D., Lehmann-Willenbrock, N., Boer, D., Born, M., & Voelpel, S. C. (2017). How leaders affect followers` work engagment and performance: Integrating leader member exchange and crossover theory. British Journal of Management, 28, 299–314.
Harris, K. J., Kacmar, K. M., & Witt, L. A. (2005). An examination of the curvilinear relationship between leader-member exchange and intent to turnover. Journal of Organizational Behavior, 26, 363–378.
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business unit level relationship between employee satisfaction, employee engagement and business outcomes: A meta-analysis. Journal of Applied Psychology, 268-279.
Haslinda, A. (2009). Evolving terms of human resource management and development. The Journal of International Social Research, 180-185.
Hattrup, K., Ghorpade, J., & Lackritz, J. R. (2007). Work group collectivism and the centrality of work: A multinational investigation. Cross -Cultural Research, 236-260.
Hirschfeld, R. R., & Feild, H. S. (2000). Work centrality and work alienation: Distinct aspects of a general commitment to work. Journal of Organizational Behavior, 21, 789-800.
Hofstede, G. (2023). Country Comparison Tool. Retrieved from Hofstede`s cultural dimensions insights tool: https://www.hofstede-insights.com/country-comparison-tool?countries=united+states
Homans, G. C. (1958). Social behavior as exchange. American Journal of Sociology, 63, 597-606.
Hsiug, H.-H., & Bolino, M. C. (2017). The implications of perceived leader favouritism in the context of leader-member exchange relationships. European Journal of Work and Organizational Psychology, 27, 88-99, DOI: 10.1080/1359432X.2017.1395414.
Im, H., & Chen, C. (2020). Cultural dimensions as correlates of favoritism and the mediating role of trust. Cross Cultural & Strategic Management, 417-445.
Im, H., & Chen, C. (2020, May). Cultural dimensions as correlates of favouritism and the mediating role of trust. Cross Cultural and Strategic Management , 27, 418-445, DOI 10.1108/CCSM-09-2019-0165. Retrieved from ResearchGate: 417-445, https://doi.org/10.31234/osf.io/gmksr
Kessler, A. N. (2016, May). Retaining the Nonretainable: A Correlational Exploration of Work Centrality and Turnover Among the Millennial Workforce. Retrieved from ProQuest: https://www.proquest.com/docview/1807433905?pq-origsite=gscholar&fromopenview=true
Khan, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. The Academy of Management Journal, 33, 692-724.
Khusanova, R., Kang, S.-W., & Choi, S. B. (2021). Work engagement among public employees: Antecedents and consequences. Frontiers in Psychology, 12, 1-15, doi: 10.3389/fpsyg.2021.684495.
Kim, W., Kolb, J. A., & Kim, T. (2012). The relationship between work engagement and performance: A review of empirical literature and a proposed research agenda. Sage Publications, 248-276.
Kular, Sandeep, Gatenby, M., Rees, C., Soane, E., & Truss, K. (2008, October). Employee engagemnt: A literature review. Retrieved from https://eprints.kingston.ac.uk/id/eprint/4192/1/19wempen.pdf
Li, M. (2018, March 7). Playing favorites: A study of perceived workplace favoritism. Retrieved from OSU.EDU: https://fisher.osu.edu/blogs/leadreadtoday/blog/playing-favorites-a-study-of-perceived-workplace-favoritism
Macey, W., & Schneider, B. (2008). The meaning of Employee Engagement . Industrial and Organizational Psychology , 1, 3-30.
Michel, J. S., Kotrba, L. M., Mitchelson, J. K., Clark, M. A., & Baltes, B. B. (2011). Antecedents of work-family conflict: A meta-analytic review. Journal of Organizational Behavior, 32, 689–725.
Nottingham Business School;. (2023). UK employee engagement survey 2022. Retrieved from https://engageforsuccess.org/wp-content/uploads/2023/02/EFS-Engagement-Survey-2022_Report-Summary-2_FINAL-VERSION.pdf
Palermo, O. A., Carnaz, A. C., & Duarte, H. (2019). Favouritism: Exploring the `uncontrolled` spaces of the leadership experience. Leadership, 15, 381-397. Retrieved from http://irep.ntu.ac.uk/id/eprint/32759/1/9602_Palermo.pdf
Phina, O. N., Ogechukwuand, N. N., & Shallom, A. A. (2021). Organizational climate and employee engagement: A commercial bank perspective in Southeast Nigeria. Annals of Management and Organization Research (AMOR), 2, 161-173.
Pignata, S., Winefield, A. H., Provis, C., & Boyd, C. M. (2016). A longitudinal study of the predictors of perceived procedural justice in Australian university staff. Frontiers in Psychology .
Prendergast, C., & Topel, R. H. (1993). Favoritism in organizations. Retrieved from National Bureau of Economic Research: https://www.nber.org/system/files/working_papers/w4427/w4427.pdf
Rafferty, A. E., & Jimmieson, N. L. (2017). Subjective perceptions of organizational change and employee resistance to change: Direct and mediated relationships with employee well-being. British Journal of Management, 28, 248–264.
Reknes, I., Glambek, M., & Einarsen, S. V. (2020). Injustice perceptions, workplace bullying and intention to leave. Employee Relations - The International Journal, 43, 1-13.
Rich, B. L., Lepine, J. A., & Crawford, R. E. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53, 617-635.
Riyanto, Endri, & Herlisha. (2021). Effect of work motivation and job satisfaction on employee performance: Mediation role of employee engagement. Problems and Perspectives in Management, 19, 162-173, DOI:10.21511/ppm.19(3).2021.14.
Rouse, S. V. (2019). Reliability of MTurk data from masters and workers for personality and cognitive abilities. Pepperdine University, 1-19.
Sahoo, & Mohanty. (2019). Impact of employee engagement on organizational citizenship behavior: An overview. Revista ESPACIOS, 40, 17.
Saks, A. M. (2006). Antecedents and consequencesof employee engagement. Journal of Managing Psychology, 21, 600-619.
Schaufeli, W. B., Bakker, A. B., Salanova, M., Utrecht-University, & Jaume-I-University. (2006). The measurement of work engagment with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66, 701-716, https://doi.org/10.1177/001316440528247.
Sharabi, M., & Harpaz, I. H. (2010). Improving employees work centrality imporves organizational performance: Work events and work centrlity relationships. Human Resource Development International, 379-392.
Sharma, S. (2017). Work Centrality and its Relationship to Work Life Balance. International Journal of Applied Business and Economic Research, 249-259.
Shuck, B., & Reio Jr., T. G. (2014). Employee engagement and well-being: A moderated model and implications for practice. Journal of Leadership & Organizational Studies, 21, 43–58.
Shuck, B., & Reio, T. G. (2013). Employee engagement and well-being. Journal of Leadership and Organizational Studies, 21, 43-58.
Shuck, B., & Wollard, K. (2010). Employee engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 89-110.
Shuck, B., Reio Jr, T. G., & Rocco, T. S. (2011). Employee engagement: An examination of antecedent and outcome variables. Human Resource Development International, 14, 427-445.
Terzi, A. R., Dulker, A. P., Altin, F., Celik, F., Dalkiran, M., Yulcu, N. T., . . . Deniz, U. (2017). An analysis of orgnaizational justice and organizational identification relation based on teachers` perceptions. Universal Journal of Educational Research, 5, 488-495.
The Gallup Organization. (2022, April 25). Gallup. Retrieved from U.S. employee engagement slump continues: https://www.gallup.com/workplace/391922/employee-engagement-slump-continues.aspx
Ucanok, B. (2016). The role of work centrlaity in the relationship between work alienation and organisational commitment: A study of Turkish SMEs. Journal for East European Management Studies, 60-82.
Uçanok, B., & Karabatı, S. (2013). The effects of values, work centrality and organizational citizenship behaviours: Evidence from Turkish SMEs. Human Resource Development Quarterly, 24, 89-129. DOI: 10.1002/hrdq.
Ugwu, F. O., Exeh, M. A., & Ogbu, J. U. (2015). Investigating the relationships between perceived hierarchical plateauing, job crafting, work centrality and work engagement: An empirical study in emerging economy. International Journal of Management Sciences, Vol. 5, No. 9, 2015, 604-614.
Vorina, A., Simonič, M., & Vlasova, M. (2017). An analysis of the relationship between job satisfaction and employee engagement. Economic Themes, 55, 243-262.
Vveinhardt, J., & Bendaraviciene, R. (2022). How do nepotism and favouritism affect organisational climate. Frontiers in Psychology, 12.
Walter, E. (2013, December 11). Your company is only as extroaridnary as your people . Retrieved from Forbes : https://www.forbes.com/sites/ekaterinawalter/2013/12/11/your-company-is-only-as-extraordinary-as-your-people/
Wilson, D. C. (2007). Engaging the aging workforce: The relationship between perceived age similarity, satisfaction with coworkers and employee engagement. Journal of Applied Psychology, 92, 1542–1556.
Wolland, K. K., & Shuck, B. (2011). Antecedents to employee engagement: A structured review of the literature. Advances in Developing Human Resources, 13, 429–446.
Yean, & Yusof. (2016). Organizational justice: A conceptual discussion. Pricedia - Social and Behavioral Sciences, 798 – 803. |
| Description: | 碩士
國立政治大學
國際經營管理英語碩士學位學程(IMBA)
110933062 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0110933062 |
| Data Type: | thesis |
| Appears in Collections: | [國際經營管理英語碩士學程IMBA] 學位論文
|
Files in This Item:
| File |
Size | Format | |
|---|
| index.html | 0Kb | HTML2 | 87 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
