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政大機構典藏 > 商學院 > 經營管理碩士學程EMBA > 學位論文 > Item 140.119/158365

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/158365

Title:	探討激勵因子對中華郵政員工升遷意願之影響 - 兼論民營化之可行性 Exploring the Influence of Motivational Factors on Employees’ Willingness to Pursue Promotion at Chunghwa Post: A Feasibility Study on Privatization
Authors:	曾湘君 Tzeng, Shiang-Jiun
Contributors:	周冠男梁嘉紋 Chou, Robin K. Liang, Chia-Wen 曾湘君 Tzeng, Shiang-Jiun
Keywords:	國營事業雙因子理論人才永續發展破壞式創新民營化 State-owned enterprisetate-owned enterprise Two-Factor Theory Sustainable talent development Disruptive innovation Privatization
Date:	2025
Issue Date:	2025-08-04 13:08:08 (UTC+8)
Abstract:	本研究旨在探討國營事業中華郵政員工普遍缺乏升遷意願的現象，並分析其成因與影響。透過雙因子理論與相關管理理論，檢視影響升遷動機的內外在因素，包括薪資結構、工作負荷、升遷機制與企業文化等。本研究將透過文獻分析與訪談方式，提出研究發現及改善建議，期能提升員工對職涯成長展現積極度，促進百年企業人才永續發展。另外納入民營化議題之可行性分析，以破壞式創新改革假設，探討改善員工激勵因子後，是否有機會再造中華郵政。 This study investigates the prevalent reluctance among employees of Chunghwa Post, a state-owned enterprise, to pursue promotional opportunities. It aims to identify the underlying causes and assess their organizational implications. Grounded in Herzberg’s Two-Factor Theory and relevant management frameworks, this research examines both intrinsic and extrinsic motivational factors, including compensation structure, workload, promotion systems, and organizational culture. Utilizing a qualitative approach combining literature review and semi-structured interviews, the study offers empirical insights and proposes actionable recommendations to enhance employees’ career motivation. The ultimate objective is to support sustainable talent development within the organization. Furthermore, the study incorporates a feasibility analysis of privatization, applying a disruptive innovation perspective to explore whether strengthening motivational factors could facilitate the transformation and revitalization of Chunghwa Post.
Reference:	一、中文文獻中華郵政(2023)。永續報告書中華郵政股份有限公司職階人員職階晉升甄試及甄審要點。王井(2017)。公營事業依法任用人員身分保障研究-以組織民營化及實質民營化為中心。未出版之碩士論文，政治大學法律學系。何昀峯(2021)。我國公務人員勞動結社意願之研究:世代、工作滿意度與公共服務動機的觀點。未出版之碩士論文，政治大學公共行政系。余博揚(2021)。R&D經濟成長與政府最適政策的三個議題。未出版之碩士論文，政治大學經濟學系。林淑馨(2003)。中華電信民營化後之法制變革及其成效評估。行政暨政策學報第三十七期，頁29-63。施能傑(2006)。政府薪資績效化的政策設計。公共行政學報第18 期，頁51-84。陳怡君(2016)。國營事業機構員工待遇制度之沿革與現況探討。人事月刊第371期，頁66-78。蔡秀涓(2004)。世代因素對公務人員工作價值觀影響之實證分析:以考試院暨所屬機構為例。東吳政治學報第18期，頁41-67。二、網際網路中華電信官網，員工福利。檢自: https://www.cht.com.tw/zh-tw/home/cht/recruit-and-training/recruit/portal-career-benefits DDI美商宏志國際顧問有限公司，改革浪潮下，國營企業年輕員工領導能力思考。檢自: https://www.ddiworld.com.tw/resource/news/young0623 林佑樺，專題研究:國營事業人力結構老化所衍生相關問題之探討，上網日期2016年8月，檢自:立法院全球資訊網https://www.ly.gov.tw/Pages/Detail.aspx?nodeid=10362&pid=143137 陳漢鍾，KPI應該如何設定，上網時間2022年5月26日，檢自: https://hrmall.104.com.tw/blog/post/69603?type=6#3 廖來第，專題研究:國營事業民營化執行成效及民營化後績效是否提升之探討，上網日期2015年8月，檢自:立法院全球資訊網https://www.ly.gov.tw/Pages/Detail.aspx?nodeid=10074&pid=139554 蘇麗美(2019)。績效評估後，如何激勵員工。EMBA雜誌389期。https://www.emba.com.tw/?action=news_detail&aID=2240
Description:	碩士國立政治大學經營管理碩士學程(EMBA) 113932135
Source URI:	http://thesis.lib.nccu.edu.tw/record/#G0113932135
Data Type:	thesis
Appears in Collections:	[經營管理碩士學程EMBA] 學位論文

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