| Reference: | 參考文獻：
中文參考文獻：
1.林東清(2003)，知識管理，台北：智勝文化。
2.張玉文、林佳蓉、林季蓉譯，Peter D., Dave U，Gary S. L，Miklos S，John S & Patricia A. H.等著(2001)，知識工作者必備手冊I：如何做好知識管理。台北：天下遠見。
3.張玉文、林佳蓉、林季蓉譯，Richard M，Donald A. M. & William J. K. & John D. R.，Alberto T，James B.Q.等著 (2002)，知識工作者必備手冊II：如何做好知識管理。台北：天下遠見。
4.周文賢(2004)，多變量統計分析SAS/STAT使用方法，台北：智勝文化。
英文參考文獻：
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