| 參考文獻: | 中文部份
王緒溢、梁仁楷（民92）。MSN Messenger 6中文版帶了就走：即時通訊樣樣精。台北：□峯資訊股份有限公司。
邱皓政（民93）。量化研究與統計分析：SPSS中文視窗版資料分析範例解析。台北：五南。
周文賢（民91）。多變量統計分析：SAS/STAT使用方法。台北：智勝文化。
周倩、林華（民86）。電腦網路與傳播問卷調查。中華傳播學會1997年學術研討會，台灣，台北。
葉忠良（民87）。用ICQ伴你上網。台北：文魁資訊股份有限公司。
黃正瑋（民92）。以科技接受模型探討臺灣網際網路使用者對女性網站的認知與接受程度。國立政治大學資訊管理研究所碩士論文，未出版，台北市。
資訊應用研究室（民92）。網際網路應用快易通。台北：台科大圖書股份有限公司。
蔡銘韓（民92）。線上即時訊息系統之研究。國立交通大學資訊工程研究所碩士論文，未出版，新竹市。
焦點團體：理論與實務（歐素汝譯）（民88）。台北：弘智文化。（原著出版年：1990年）
謝鴻源、張菀倫、張立嵐（民92年4月）。台灣地區ICQ使用者的動機與滿足之初探。古永嘉（主持人），數位生活與學習。2003電子商務與數位生活研討會，劍潭青年活動中心。
財團法人台灣網路資訊中心（2004年2月20日）。2004年台灣寬頻網路使用調查。台北：財團法人台灣網路資訊中心。2004年3月16日，取自：http://www.twnic.net.tw
創市際市場研究顧問- InsightXplorer Limited（2003年09月23日）。台灣即時訊息服務市場現狀。台北：創市際市場研究顧問。2004年1月17日，取自：http://www.insightxplorer.com
經濟部技術處產業電子化指標與標準研究計畫/資策會ACI-FIND（2003年12月25日）。2003年我國家庭資訊通信技術應用概況之調查研究。台北：資策會。2004年1月20日，取自：http://www.find.org.tw/
蕃薯藤網路調查首頁。2003台灣網路使用調查。台北：蕃薯藤。2004年2月15日，取自http://survey.yam.com
蕃薯藤，http://www.yam.com/
騰訊QQ，http://hi.qq.com/
MSN 台灣首頁，http:/www.msn.com.tw/
Yahoo! 奇摩，http://tw.yahoo.com/
英文部份
Adams, D. A., Nelson, R. P., and Todd, P. A. (1992). Perceived usefulness, ease of use, and usage of information technology: a replication. MIS Quarterly, 60(2), 227-247.
Atkinson, M., and Kydd, C. (1997). Individual characteristics associated with World Wide Web use: an empirical study of playfulness and motivation. The DATA BASE for Advances in Information Systems, 28(2), 53-62.
Beard, K. B. (2002). Internet addition: current status and implications for employees. Journal of Employment Counseling, 39(1), 2-11.
Bellman, B., and Johnson, J. T. (2003). Does IM have business value? Business Communication Review, 33(8), 40-45.
Bouras, C., and Konidaris, A. (2001). Web components: A concept for improving personalization and reducing user perceived latency on the World Wide Web. The 2nd International Conference on Internet Computing (IC2001), Monte Carlo Resort, Las Vegas, Nevada, USA. 238-244.
Chau, Patrick Y. K. (1996). An empirical assessment of a modified technology acceptance model. Journal of Management Information Systems, 13(2), 185-204.
Chen, L. D., Gillenson, M. L., and Sherrell, D. L. (2002). Enticing online consumers: an extended technology acceptance perspective. Information and Management, 39(8), 705-719.
Cunningham, P.J. (2003). IM: invaluable new business tool or records management nightmare? Information Management Journal, 37(6), 27-33.
Dasgupta, S., Granger, M., and McGarry, N. (2002). User acceptance of e-collaboration technology: an extension of the technology acceptance model. Group Decision and Negotiation, 11(2), 87-100.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
Davis, F. D., Bagozzi, R. P., and Warshaw, P. R. (1989). User acceptance of computer technology: a comparison of two theoretical models. Management Science, 35(8), 982-1003.
Dishaw, M. T., and Strong, D. M. (1999). Extending the technology acceptance model with task-technology fit constructs. Information and Management, 36(1), 9-21.
Edmunds, H. (1999), The focus group research handbook, Lincolnwood (Chicago): NTC/Contemporary Publishing Group, Inc.
Endo, Y., Wang, Z., Chen, J. B. and Seltzer, M. (1996). Using latency to evaluate interactive system performance. Proceedings of the 1996 Symposium on Operating Systems Design and Implementation, Usenix Assoc, Berkeley, Calif. 185-199.
Fishbein, M., and Ajzen, I. (1975). Belief, attitude, intention, and behavior: an introduction to theory and research, Reading, Mass: Addison-Wesley Publishing company, Inc.
Gefen, D., and Straub, D.W. (1997). Gender differences in the perception and use of E-mail: an extension to the technology acceptance model. MIS Quarterly, 21(4), 389-400.
GVU Center (1998, May 14). Results of GVU`s tenth World Wide Web user survey. Retrieved 2004, February 23, from World Wide Web: http://www.gvu.gatech.edu
Haff, G. (2002, September 19). Latency matters! Retrieved 2004, February 20, from World Wide Web: http://www.illuminata.com
Jackson, L. A., Ervin, K. S., Gardner, P. D., and Schmitt, N. (2001). Gender and the Internet: Women communicating and men searching. Sex Role, 44(5), 363-379.
Johnson, R. A., and Hignite, M. A. (2000). Applying the technology acceptance model to the WWW. Academy of Information and Management Sciences Journal, 3(2), 130-142.
Lederer, A. L., Maupin, D. J., Sena, M. P., and Zhuang, Y. (1998). The role of ease of use, usefulness and attitude in the prediction of World Wide Web usage. Proceedings of the 1998 conference on Computer personnel research, Boston, Massachusetts, United States. 195-204.
Lin, J. C. C., and Lu, H. (2000). Toward an understanding of the behavioral intention to use a web site. International Journal of Information Management, 20(3), 197-208.
Malhotra, Y., and Galletta, D. F. (1999). Extending the technology acceptance model to cccount for social influence: theoretical bases and empirical validation. Proceedings of the 32nd Hawaii International Conference on System Sciences, Maui, Hawaii. 6-14.
Mathieson, K., Peacock, E., and Chin, W. W. (2001). Extending the technology acceptance model: the influence of perceived user resources. The DATA BASE for Advances in Information Systems, 32(3), 86-112.
Marquez, J. (2003, May). The effect of instant messaging on the social lives of students within a college dorm. Retrieved 2004, February 11, from World Wide Web: http://www.stanford.edu/class/pwr3-25/group2/main.html
Metz, C., Clyman, J., and Todd, M. (2003, November 11). IM everywhere. PC Magazine, 22(20), 128-138.
Morris, M. G., and Dillon, A. (1991). How user perceptions influence software use. IEEE Software, 14(4), 58-65.
Moon, J. W., and Kim, Y. G. (2001). Extending the TAM for a World-Wide-Web context. Information and Management, 38(4), 217-230.
Padmanabhan, V. N., and Mogul, J. C. (1996). Using predictive prefetching to improve World Wide Web latency. ACM SIGCOMM Computer Communication Review archive, 26(3), 22-36.
Pew Internet & American Life Project (2002, September 15). The Internet Goes to College: How students are living in the future with today’s technology. Washington: Pew Internet & American Life Project. Retrieved 2004, February 3, from World Wide Web: http://www.pewinternet.org
Pew Internet & American Life Project (2003, December 22). America’s Online Pursuits: The changing picture of who’s online and what they do. Washington: Pew Internet & American Life Project. Retrieved 2004, February 11, from World Wide Web: http://www.pewinternet.org
Rawstorne, P., Jayasuriya, R., and Caputi, P. (2000). Issues in predicting and explaining usage behaviors with the technology acceptance model and the theory of planned behavior when usage is mandatory. Proceedings of the Twenty-First International Conference on Information Systems. Brisbane, Queensland, Australia. 35-44.
Ruppel, M., and Fagan, J. C. (2002). Instant messaging reference: users’ evaluation of library chat. Reference Services Review, 30(3), 183-197.
Shannon, D. M., Johnson, T. E., Searcy, S., and Lott, A. (2002). Using electronic surveys: advice from survey professionals. Practical Assessment, Research & Evaluation, 8(1).
Solomon, D. J. (2001). Conducting web-based surveys. Practical Assessment, Research & Evaluation, 7(19).
Swartz, N. (2003). Instant messaging goes corporate. Information Management Journal, 37(4), 8.
Szajna, B. (1994). Software evaluation and choice: predictive validation of the technology scceptance instrument. MIS Quarterly, 18(3), 319-324.
Szajna, B. (1996). Empirical evaluation of the revised technology acceptance model. Management Science, 42(1), 85-92.
Tannen, D. (1990), You just don’t understand: Women and men in conversation, New York: Morrow.
Taylor, S., and Todd, P. (1995). Assessing IT usage: the role of prior experience. MIS Quarterly, 19(4), 561-570.
Taylor, S., and Todd, P. A. (1995). Understanding information technology usage: a test of competing models. Information Systems Research, 6(2), 144-176.
Teo, Thompson S. H. (2001). Demographic and motivation variables associated with Internet usage activities. Internet Research, 11(2), 125-136.
Tyson, J. (2003). How instant messaging works. Retrieved 2004, February 1, from World Wide Web: http://www.howstuffworks.com/instant-messaging.htm
Venkatesh, V., and Davis, F. D. (1996). A model of the antecedents of perceived ease of use: development and test. Decision Sciences, 27(3), 451-481.
Venkatesh, V., and Morris, M. G. (2000). Why don’t men ever stop to ask for directions? gender, social influence, and their role in technology acceptance and usage behavior. MIS Quarterly, 24(1), 115-125.
Webster, J., and Martocchio, J. J. (1992). Microcomputer playfulness: development of a measure with workplace implications. MIS Quarterly, 19(2), 201-226. |
