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    题名: Building a Value-Centric e-Government Service Framework Based on a Business Model Perspective
    作者: 余千智
    Yu, Chien-Chih
    贡献者: 資管系
    日期: 2008-08
    上传时间: 2010-10-06 11:34:26 (UTC+8)
    摘要: The main objective of e-government is to create public values by delivering public services to citizens, businesses, and government agencies. Since business models have been noted as proper means to illustrate the concept and methods of value proposition and creation, the aims of this paper is at proposing a value-centric e-government service framework based on the business model perspective for guiding and ensuring successful development, management, and delivery of e-government systems and services. Four adapted value-centric business model perspectives include public beneficiaries, government internal organization and process, government service chain, and society and national environments. Identified generic e-government service functions encompass profile management, security and trust management, information navigation and search, transaction and payment, participation and collaboration, personalization and customization, as well as learning and knowledge management.
    關聯: Lecture Notes in Computer Science, 5184, 160-171
    数据类型: book/chapter
    显示于类别:[資訊管理學系] 專書/專書篇章

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