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    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/61293


    Title: 目標導向特質對衝突結果、目標設定與績效影響之團隊與個人層次研究
    Other Titles: The relationship between conflict and team performance in Taiwan: the moderating effect of goal orientation
    Authors: 黃家齊
    Huang,Jia-Chi
    Contributors: 國立政治大學企業管理學系
    Keywords: cultural context;goal orientation;negative feedback;relationship conflict;task conflict;team composition
    Date: 2010
    Issue Date: 2013-10-11 13:21:05 (UTC+8)
    Abstract: 團隊成員間一般會存在著兩種衝突形式─任務衝突及關係衝突。關係衝突對於個人或團隊的層次,會產生負面的影響,包括減損團隊績效、降低決策品質、對組織的認同感、工作滿意度、成員留職率、增加工作壓力。反之,適合的任務衝突會產生正面的結果,包括促進團隊成員對問題有較大的了解以達到較高的團隊信賴度及效能。相關研究指出,若能降低這兩種衝突的關連性,則會降低衝突帶來的負面影響,並進而增加導致正面結果的機會。 因此,本研究以任務衝突與關係衝突之連結性作為研究主題,試圖探討各變項對於區分衝突類型的效果及影響。研究中蒐集了60個工作團隊中252份團隊成員資料進行分析。研究結果顯示,表現目標導向及高迴避衝突處理對任務與關係衝突之連結有顯著正向調節效果。而強連結、高學習目標導向、採高合作、高競爭方式處理衝突,皆對其連結性有負向調和效果。
    This study is set in Taiwan, a Chinese cultural context. It investigates how team conflict,
    as task and relationship conflict, relates to team performance. The study also considers the
    moderating effect of goal orientation on the relationship of task conflict and relationship
    conflict with team performance. The sample consists of 443 employees in 92 work teams.
    Results show relationship conflict has a significant and negative relationship, while task
    conflict has no significant relationship with team performance. The results also show that
    team goal orientation moderates the relationship between conflict and team performance. For
    teams with high learning orientation, task conflict positively relates to team performance,
    whereas for teams with low learning orientation, task conflict will lower team performance.
    In teams with high performance orientation, task conflict negatively relates to team
    performance, whereas for low performance orientation teams, task conflict will facilitate
    team performance. When team performance orientation is high this also increases the
    detrimental effect of relationship conflict on team performance.
    Relation: 執行期間:9808 -9907
    Data Type: report
    Appears in Collections:[企業管理學系] 國科會研究計畫

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