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    政大機構典藏 > 商學院 > 企業管理學系 > 期刊論文 >  Item 140.119/64200
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/64200

    Title: ‘Mind the gap’: An empirical study of the gap between intention and actual usage of corporate e-learning programmes in the financial industry
    Authors: Luor,Tainyi;胡昌亞;盧希鵬
    Luor, Tainyi;Hu, Changya;Lu, His-Peng
    Contributors: 企管系
    Date: 2009-07
    Issue Date: 2014-02-24 17:20:11 (UTC+8)
    Abstract: While numerous previous studies have focused on the use of some corporate e-learning programmes (CELP), little is known about the difference between users’ pre-installation reactions to CELP and user's post-installation reactions to CELP. This study narrows the above gap with two investigations into a financial company's CELP. In the pre-installation phase, we surveyed users' need for cognition, attitudes towards corporate e-learning and intentions for the use of corporate e-learning (INT) in relation to the CELP. Ten months after the installation, we conducted a second investigation to examine learning outcomes on the basis of users' perceptions of CELP utility, CELP satisfaction, affective reaction to CELP and the actual CELP usage (UGE). We examined the proposed model with multiple regression analyses and found a gap between INT and UGE. The second investigation identified potential factors that contributed to the differences in UGE between two groups of high-INT learners. Results indicated that time management and technical problems were the two critical factors that led to UGE differences. Findings of this study can illuminate relationships among learners' attitudes, usage and reaction towards the CELP.
    Relation: British Journal of Educational Technology, 40(4), 713-732
    Data Type: article
    DOI 連結: http://dx.doi.org/10.1111/j.1467-8535.2008.00853.x
    DOI: 10.1111/j.1467-8535.2008.00853.x
    Appears in Collections:[企業管理學系] 期刊論文

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