English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 109927/140876 (78%)
Visitors : 45975403      Online Users : 1000
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/71392


    Title: 網路政府風潮下的民主參與及行政效能:以台北市「市長信箱」為例的評估與前瞻
    Authors: 蕭乃沂;陳敦源;黃東益
    Contributors: 公行系
    Keywords: 網路政府服務;網路民主;台北市市長信箱;知識管理;顧客關係管理
    online governmental services;electronic democracy;Taipei City Mayor`s Email-box;knowledge management;customer citizen relationship management
    Date: 2003
    Issue Date: 2014-11-13 17:04:11 (UTC+8)
    Abstract: 本文以台北市「市長信箱」為研究個案,闡釋網路政府中履行民主參與及行政服務的相關議題,並輔以實證資料,針對「市長信箱」的民眾滿意度評估、內部承辦人員的認知、及處理機制與成本,做深入的現況分析。希望能對網路政府服務的規劃、執行與評估,有實質且較為全面的參考價值。
    Taking Taipei City Mayor`s Email-box as a case example, this study focuses on relevant issues of citizen participation and administrative performance in electronic government. Specifically, citizens (outside customers) satisfaction, the City`s staff (inside customers) perception, as well as administrative mechanisms are inspected by a series of empirical investigations. The results should contribute significantly to planning and evaluation for online governmental services.
    Relation: 研考雙月刊, 27(1), 100-110.
    Data Type: article
    Appears in Collections:[公共行政學系] 期刊論文

    Files in This Item:

    File Description SizeFormat
    100110.pdf1105KbAdobe PDF2737View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback