政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/71854

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | Items with full text/Total items : 113148/144119 (79%)
Visitors : 50706338 Online Users : 692

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer

政大機構典藏 > 社會科學學院 > 公共行政學系 > 專書/專書篇章 > Item 140.119/71854

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/71854

Title:	Evaluating the Impact of E-government on Citizens: Cost-Benefit Analysis
Authors:	黃東益;李仲彬
Contributors:	公行系
Date:	2010
Issue Date:	2014-12-05 14:46:55 (UTC+8)
Publisher:	Hershey, PA : Information Science Reference, c2010.
Abstract:	Since the early 1990s, the trend of e-government has attracted scholarly attention to the issue of how governments apply the information and communication technologies (the ICTs) in different services. While most studies focus on “what” and “how” questions of e-government, relatively little literature addresses the issue of “to what effect” it has on citizens. To fill this void, from user-centric perspective, this study examines Taiwan’s e-government performance, which has been ranked by international institutions as one of the top performers worldwide. The authors use a telephone interview data set from a survey conducted in 2007 with a random sample of 2000 respondents to analyze what impact the ICTs applications in administrative service and democracy improvement have on citizens in terms of cost and benefit. The authors’ findings show that e-government has had a significant, positive impact on citizens regarding their time saving, perception of information credibility, and satisfaction with the government. The results also suggest that the ICTs facilitate broader distribution of political information, a key to the success of e-democracy. The authors conclude this chapter by proposing suggestions for further strategic planning and critical research issues. http://www.igi-global.com/book/citizens-government-evaluating-policy-management/37314#table-of-contents
Relation:	Citizens and E-Government: Evaluating Policy and Management, Chapter 3, 37-52. 國際標準書號 9781615209316
Data Type:	book/chapter
Appears in Collections:	[公共行政學系] 專書/專書篇章

Files in This Item:

File	Description	Size	Format
index.html		0Kb	HTML2	1470	View/Open

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

Loading...