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政大機構典藏 > 商學院 > 資訊管理學系 > 會議論文 > Item 140.119/74500

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/74500

Title:	An examination of first-mover (dis)advantages of ICT-driven innovation in the service industry
Authors:	Shang, Shari S.C.;Wu, A.J.Y. 尚孝純
Contributors:	資管系
Keywords:	Advanced technology;Competitive advantage;Cross-case studies;First movers;Information and Communication Technologies;Modern service industries;Service industries;Service innovation;Industry;Information systems;Competition
Date:	2012
Issue Date:	2015-04-10 17:34:39 (UTC+8)
Abstract:	Information and Communication Technology (ICT) has been the key driver for the modern service industry to innovate and achieve competitive advantages. In this highly competitive industry, companies actively invest technology to launch innovative services expecting to attract customers or lower cost. Academic and empirical studies have examined first-mover advantages in general industries. However, with the accelerating pace of ICT and the intense competition of the service industry, those who take the lead of adopting advanced technologies for service innovation may result to huge difficulties. This research conducts a cross-case study on ten service industries regarding their adoption of advanced ICT for service innovation and the advantages and disadvantages of their first-mover strategies. The objectives are to verify previously proposed first-mover advantages and reveal special concerns for strengthening the effect and the duration of first-mover advantages in the fast-moving service industry. © (2012) by the AIS/ICIS Administrative Office All rights reserved.
Relation:	18th Americas Conference on Information Systems 2012, AMCIS 2012
Data Type:	conference
Appears in Collections:	[資訊管理學系] 會議論文

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