English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 111314/142224 (78%)
Visitors : 48363650      Online Users : 757
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/80263


    Title: 產品過時恐懼與購買間隔對智慧型手機置換決策之研究
    Fear of Obsolescence and Purchase Interval: A Study of Smartphone Replacement Decisions
    Authors: 鄭綦成
    Cheng, Chi Cheng
    Contributors: 陳建維
    鄭綦成
    Cheng, Chi Cheng
    Keywords: 產品過時恐懼
    購買間隔
    升級意願
    置換決策
    Product Obsolescence
    Purchase Interval
    Upgrade Intention
    Replacement Decision
    Date: 2015
    Issue Date: 2016-01-04 16:49:06 (UTC+8)
    Abstract: 自從智慧型手機普及以來,儼然已經成為每個人生活的必需品。根據資策會的報告,2014年臺灣智慧型手機的普及率已達65.4%,且每年都快速地攀升。正因為有如此龐大的需求和商機,智慧型手機廠商不斷地針對產品進行升級,提升產品的技術規格、增加許多令人眼睛為之一亮的創新功能、改善外型款式讓手機更加新潮時尚⋯⋯,也因為智慧型手機市場有如此多的選擇,消費者越來越容易產生產品過時恐懼,導致智慧型手機的平均換機時間越來越短,不再像以往一樣使用到損壞為止。
    本研究即以智慧型手機為例,透過文獻回顧擬定假說後,再以實證資料分析新奇追求、從眾行為及獨特性需求三種消費者行為特性對產品過時恐懼的影響;產品過時恐懼對消費者智慧型手機相對持有時間比的影響;新奇追求及相對持有時間比對智慧型手機產品升級意願的影響,以及相對持有時間比對智慧型手機品牌面置換決策(再購買意願、轉換意願)的影響。
    本研究所得到之研究結論如下:
    1. 新奇追求、從眾行為及獨特性需求越強,皆會使消費者心理性過時恐懼越強
    2. 消費者的從眾行為越強,其經濟性過時恐懼越強
    3. 心理性過時恐懼及技術性過時恐懼越強會使相對持有時間比越大
    4. 消費者的新奇追求程度越高,則產品升級意願越高
    5. 消費者的相對持有時間比越大,則產品升級意願也越高
    Reference: 中文部分
    1. 朱崇文 (2014)。從眾傾向、憂慮產品過時與創新採用之研究-以智慧型手機為例。未出版之碩士論文,國立政治大學國際經營與貿易研究所。
    2. 林宜錚 (2001)。顧客轉換因素之探討-以行動電話門號業者為例。未出版之碩士論文,國立成功大學交通管理學系。
    3. 許雅涵、徐武永、李世能 (2011)。運用RFM模型分析顧客消費行為與貢獻度之研究及應用實務-以中油會員卡顧客為例,石油季刊,第四十七卷,第一期,83-100頁。
    4. 張琍雯 (2005)。消費者產品過時與消費決策-以手機產品為例。未出版之碩士論文,國立政治大學國際經營與貿易研究所。
    5. 詹詔宇 (2008)。消費者網路轉售態度與意願之研究:結構關係模型的應用。未出版之碩士論文,國立台灣大學國際企業學研究所。
    6. 劉芳梅 (1999)。產品知識對消費者從眾行為之影響。未出版之碩士論文,國立政治大學國際經營與貿易研究所。
    7. 鄭芯慧 (2003)。物以稀為貴?----消費者獨特性需求初探性研究。未出版之碩士論文,國立政治大學廣告研究所。

    英文部分
    1. Acker, M., & McReynolds, P. (1967). The Need for Novelty: A Comparison of Six Instruments. Psychological Record. Vol.17, pp.177-182.
    2. Anderson, E. W., & Sullivan, M. W. (1993). The Antecedents and Consequences of Customer Satisfaction for Firms. Marketing Science, 12(2), pp.125-143.
    3. Arkes, H. R. (1996). The Psychology of Waste. Journal of Behavioral Decision Making, 9 (3): pp.213-224.
    4. Asch, S. E. (1952). Social Psychology. New York: Prentice-Hall.
    5. Asch, S. E. (1956). Studies of Independence and Conformity: A Majority of One Against a Unanimous Majority. Psychological Monographs, pp.70-79.
    6. Assaker, G., Vinzi, V. E., & O’Connor, P. (2011). Examining the Effect of Novelty Seeking, Satisfaction, and Destination Image on Tourists’ Return Pattern: A Two Factor, Non-linear Latent Growth Model. Tourism Management, Vol. 32, No. 4, pp.890-901.
    7. Bayus, B. L. (1991). The Consumer Durable Replacement Buyer. Journal of Marketing 55: pp.42-51.
    8. Bayus, B. L. (1988). Accelerating the Durable Replacement cycle with Marketing Mix Variables. Journal of Product Innovation Management, Volume 5, Issue 3, pp.216-226.
    9. Bearden, W. O., Netemeyer, R. G., & Teel, J. E. (1989). Measurement of Consumer Susceptibility to Interpersonal Influence. Journal of Consumer Research, Vol. 15, Issue 4, pp.473-481.
    10. Bearden, W. O., Rose, R. L., & Teel, J. E. (1994). Correlates of Conformity in the Consumption of Illicit Drugs and Alcohol. Journal of Business Research, 30, pp.25-31.
    11. Bearden, W.O., & Rose, R.L. (1990). Attention to Social Comparison Information: An Individual Difference Factor Affecting Consumer Conformity. Journal of Consumer Research, 16 (4), pp.461-471.
    12. Bearden, W. O., & Etzel, M. J. (1982), Reference Group Influence on Product and Brand Purchase Decisions. Journal of Consumer Research, 9, pp.183-194.
    13. Berlyne, D. E. (1950). Novelty and Curiosity as Determinants of Exploratory Behavior. British Journal of Psychology, Vol.41 No.1, pp.68-80.
    14. Berlyne, D. E., Craw, M. A., Salapatek, P. H., & Lewis, J. L. (1963). Novelty, Complexity, Incongruity, Extrinsic Motivation, and the GSR. Journal of Experimental Psychology, Vol.66 No.6, pp.560-567.
    15. Berlyne, D. E. (1966). Curiosity and Exploration. Science, Vol.153 No.3731, pp. 25-33.
    16. Bikhchandani, S., & Sharma, S. (2001). Herd Behavior in Financial Markets. IMF Staff Papers, 47(3), pp.279-289.
    17. Bolton, R. N. (1998). A Dynamic Model of the Duration of the Customer’s Relationship with a Continuous Service Provider: The Role of Satisfaction. Marketing Science, Vol.17 (1), pp.45-65.
    18. Bolton, R. N., & Lemon, K. N. (1999). A Dynamic Model of Customers’ Usage of Service: Usage As An Antecedent and Consequence of Satisfaction. Journal of Marketing Research, Vol.36, pp.171-186.
    19. Bolton, R. N., Kannan, P. K., & Bramlett, M. D. (2000). Implications of Loyalty Program Membership and Service Experiences for Customer Retention and Value. Journal of the Academy of Marketing Science, 28(1), pp.95-108.
    20. Bulow, J. (1986). An Economic Theory of Planned Obsolescence. The Quarterly Journal of Economics, 101(4), pp.729-749.
    21. Bulow, J. (1982). Durable-Goods Monopolists. Journal of Political Economy, 90: pp.314-332.
    22. Burnham, T. A., Frels, J. K. and Mahajan, V. (2003). Consumer Switching Costs: A Typology, Antecedents and Consequences. Journal of the Academy of Marketing Science, 31(2), pp.109-126.
    23. Burns, D. J., & Warren, H. B. (1995). Need for Uniqueness: Shopping Mall Preference and Choice Activity. Journal of Retail & Distribution Management, 23(12), pp.4-12.
    24. Burnkrant, R.E., & Cousineau, A. (1975). Informational and Normative Social Influence in Buyer Behavior. Journal of Consumer Research, 2 (3), pp.206-215.
    25. Chang, J., Wall, G., & Chu, S. T. (2006). Novelty Seeking at Aboriginal Attractions. Annals of Tourism Research, Vol. 33, No. 3, pp.729-747.
    26. Chaudhuri, A., & Holbrook, M. B. (2001). The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty. Journal of Marketing, 65, pp.81-93.
    27. Cheema, A., & Kaikati, A. M. (2010). The Effect of Need for Uniqueness on Word of Mouth. Journal of marketing research, 47(3), pp.553-563.
    28. Cohen, E. (1979). Rethinking the Sociology of Tourism. Annals of Tourism Research, Vol. 6, No. 1, pp.18-35.
    29. Cooper, T. (2004). Inadequate life? Evidence of consumer attitudes to product obsolescence. Journal of Consumer Policy, 27(4), pp.421-449.
    30. Cooper, T. (2005). Slower Consumption Reflections on Product Life Spans and the “Throwaway Society”. Journal of Industrial Ecology, 9(1-2), pp.51-67.
    31. Cronin, J. J., & Taylor, S. A. (1992). Measuring Service Quality: A Reexamination and Extension. Journal of Marketing, 56(3), pp.55-68.
    32. Cronin, J. J., Brady, M. K., & Hult, G. T. M. (2000). Assessing the Effects of Quality, Value, and Customer Satisfaction on Consumer Behavioral Intentions in Service Environments. Journal of Retailing, 76(2), pp.193-218.
    33. Deutsch, M., & Gerard, H.B. (1955). A Study of Normative and Informational Social Influences upon Individual Judgment. The Journal of Abnormal and Social Psychology, 51 (3), pp.629-636.
    34. Eagly, A. H. (1978). Sex Differences in Influenceability. Psychological Bulletin, 85, pp.86-116.
    35. Edwin, L., & C. Lai. (1998). Schumpeterian Growth with Gradual Product
    Obsolescence. Journal of Economic Growth, 3, pp.81-103.
    36. Farley, F., & Farley, S. V.(1967). Extroversion and Stimulus Seeking Motivation. Journal of Consulting Psychology, Vol.31, pp.215-216.
    37. Festinger, L. (1954). A Theory of Social Comparison Process. Human Relations, 7(1), pp.117-140.
    38. Fishman, A., Gandal, N., & Shy, O. (1993). Planned obsolescence as an engine of technological progress. The Journal of Industrial Economics, pp.361-370.
    39. Flavell, J. H. (1977). Cognitive Development. Englewood Cliffs. NJ: Prentice-Hall, Inc.
    40. Frels, J. K., Shervani, T., & Srivastava, R. K. (2003). The integrated networks model: Explaining resource allocations in network markets. Journal of Marketing, pp.29-45.
    41. Fromkin, H. L. (1972). Feelings of Interpersonal Indistinctiveness: An Unpleasant Affective State. Journal of Experimental Research in Personality, 6, pp.178-182.
    42. Ganesh, J., Arnold, M. J., & Reynolds, K. E. (2000). Understanding the Customer Base of Service Providers: An Examination of the Differences Between Switchers and Stayers. Journal of Marketing, 64(3), pp.65-87.
    43. Granberg, H. (1997). The Quality Re-Evaluation Process: Product Obsolescence in a Consumer-Producer Interaction Framework. Stockholm: University of Stockholm Department of Economic History.
    44. Gilly, M. C. (1987). Post-Complaint Processes: From Organizational Response to Repurchase Behavior. Journal of Consumer Affairs, Vol. 21, Issue. 2, pp.293-314.
    45. Ha, S. H., & Park, S. C. (1998). Application of Data Mining Tools to Hotel Data Mart on the Intranet for Database Marketing. Expert Systems with Applications, 15(1), pp.1-31.
    46. Heckert, D. M. (1989). The Relativity of Positive Deviance: The Case of the French Impressionists. Deviant Behavior, 10(2), pp.131-144.
    47. Heider, F. (1958). The Psychology of Interpersonal Relations. New York: John Wiley.
    48. Heiskanen, E. (1996). Conditions for product life extension. National Consumer Research Centre Working Papers, 22.
    49. Hellier, P. K., Geursen, G. M., Carr, R. A., & Rickard J. A. (2003). Customer Repurchase Intention, a General Structural Equation Model. European Journal of Marketing, Vol. 37, No. 11-12, pp.1762-1800.
    50. Hirschman, E. C. (1980). Innovativeness, Novelty Seeking, and Consumer Creativity. Journal of Consumer research, Vol. 7, No. 3, pp.283-295.
    51. Hsiao, C. H., & Yang, C. (2010). Predicting the Travel Intention to Take High Speed Rail Among College Students. Transportation Research, Part F, Vol. 13, No. 4, pp.277-287.
    52. Hughes, A. M. (1994). Strategic Database Marketing. Chicago:Probus Publishing.
    53. Hughes, A. M. (1996). Boosting response with RFM. Marketing Tools, 5, pp.4-10.
    54. Huh, Y. E., Kim, S.H. (2008). Do Early Adopters Upgrade Early? Role of Post-Adoption Behavior in the Purchase of Next-Generation Products. Journal of Business Research, Vol.61 (1), pp.40-46.
    55. Jacoby, J., Berning, C., & Dietvorst, T. F. (1977). What about Disposition? Journal of Marketing, 41(2), pp.22-28.
    56. Jang, S. C., & Feng, R. (2007). Temporal Destination Revisit Intention: The Effects of Novelty Seeking and Satisfaction. Tourism Management, Vol. 28, No. 2, pp.580-590.
    57. Jones, T. O., & Sasser, W. E. Jr. (1995). Why Satisfied Customer Defect. Harvard Business Review, 73(6), pp.88-99.
    58. Jones, M. A., Mothersbaugh D. L., & Beatty S. E. (2000). Switching Barriers and Repurchase Intention in Service. Journal of Retailing, 76(2), pp.259-274.
    59. Jun D. B., & Park Y. S. (1999). A Choice-Based Diffusion Model for Multiple Generations of Products. Technological Forecasting and Social Change, 61(1): pp.45-58.
    60. Kahan, R. (1998). Using Database Marketing Techniques to Enhance Your One-to-One Marketing Initiatives. Journal of Consumer Marketing, Vol 15(5), pp.491-493.
    61. Kamakura, W. A., & Balasubramanian, S. K. (1987). Long-term Forecasting with Innovation Diffusion Models: The Impact of Replacement Purchase. Journal of Forecasting, 6(1): pp.1-19.
    62. Keaveney, S. M. (1995). Customer Switching Behavior in Service Industries: An Exploratory Study. Journal of Marketing, 59(2), pp.71-82.
    63. Kiesler, C. A., & Kiesler, S. B. (1969). Conformity, MA: Addison-Wesley, 7.
    64. Kim, H. S., & Yoon C. H. (2000). Determinants of Subscriber Churn and Customer Loyalty in the Korean Mobile Telephony Market. Telecommunications Policy, Vol. 28, pp.751-765.
    65. Kim, N., Srivastava, R. K., & Han, J. K. (2001). Consumer Decision-Making in a Multi-generational Choice Set Context. Journal of Business Research, 53 (3): pp.123-136.
    66. Kim M. K., Park M. C., & Jeong D. H. (2004). The Effects of Customer Satisfaction and Switching Barrier on Customer Loyalty in Korean Mobile Telecommunication Services. Telecommunications Policy, 28(2), pp.145-159.
    67. Kim, C., Galliers, R. D., Shin, N., Ryoo, J. H., & Kim, J. (2012). Factors Influencing Internet Shopping Value and Customer Repurchase Intention. Electronic Commerce Research and Applications, Vol. 11 (4), pp.374-387.
    68. Klemperer, P. (1987). Markets With Consumer Switching Costs. The Quarterly Journal of Economics, Vol. 102(2), pp.375-394.
    69. Klemperer, P. (1995). Competition When Consumer Have Switching Cost: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade. Review of Economic Studies, 62(4), pp.515-539.
    70. Knight, D. K., & Kim, E. Y. (2007). Japanese Consumers’ Need for Uniqueness Effects on Brand Perceptions and Purchase Intention. Journal of Fashion Marketing and Management, 11(2), pp.270-280.
    71. Kostecki, M. (1998). Durable Use of Consumer Products: New Options for Business and Consumption. Dordrecht; Boston: Kluwer Academic Publishers.
    72. Kotler, P. (1996). Marketing Management: Analysis Planning, Implementation, and Control. 8th ed., New Jersey, Prentice-Hall Inc.
    73. Kotler, P. (1999). Marketing Management: Analysis, Planning Implementation, and Control. 9th ed., Upper Saddle River, NJ: Prentice-Hall.
    74. Kron, J. (1983). Home-Psych: The Social Psychology of Home and Decoration. New York: Potter.
    75. Lascu, D. N., Bearden, W. O., & Rose, R. L. (1995). Norm Extremity and Interpersonal Influences on Consumer Conformity. Journal of Business Research, 32, pp.201-212.
    76. Lascu, D.N., & Zinkhan, G. (1999). Consumer Conformity: Review and Applications for Marketing Theory and Practice. Journal of Marketing Theory and Practice, 7 (3), pp.1-12.
    77. Lee, T. H., & Crompton, J. L. (1992). Measuring Novelty Seeking in Tourism. Annals of Tourism Research, 19(4), pp.732-751.
    78. Lee, I. H., & Lee, J. (1998). A Theory of Economic Obsolescence. Journal of Industrial Economics, 46(3), pp.383–401.
    79. Lee, J., Lee, J., & Feick, L. (2001). The Impact of Switching Cost on the Customer Satisfaction-Loyalty Link: Mobile Phone Service in France. Journal of Service Marketing, Vol. 15, pp.35-48.
    80. Lemon, K. N., White, T. B., & Winer, R. S. (2002). Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Retention Decision. Journal of Marketing, Vol. 66 (1), pp.1-14.
    81. Levinthal, D.A., & Purohit, D. (1989). Durable Goods and Product Obsolescence. Marketing Science, Vol. 8, No. 1, pp.35-56.
    82. Liao, C. H., & Hsieh, I. Y. (2013). Determinants of Consumer`s Willingness to Purchase Gray-market Smartphones. Journal of Business Ethics, Vol. 114, No. 3, pp.409-426.
    83. Lynn, M. (1992). The Psychology of Unavailability: Explaining Scarcity and Cost Effects on Value. Basic & Applied Social Psychology, 13(1), pp.3-7.
    84. Lynn, M., & Harris, J. (1997). The Desire for Unique Consumer Products: A new Individual Differences Scale. Psychology and Marketing, 14(6), pp.601-616.
    85. Lynn, M., & Harris, J. (1997). Individual Differences in the Pursuit of Self-Uniqueness through Consumption. Journal of Applied Social Psychology, 27, pp.1861-1883.
    86. Lynn, M., & Snyder, C.R. (2002). Uniqueness Seeking. In C.R. Snyder & S. Lopez (Eds.) Handbook of Positive Psychology, Oxford: Oxford University Press, pp.395-410.
    87. Macinnis, H. (1997). Consumer Behavior. New York: Houghton Mifflin Company, pp.393-394.
    88. Mahajan, V., & Muller, E. (1996). Timing, Diffusion, and Substitution of Successive Generations of Technological Innovations: The IBM Mainframe Case. Technological Forecasting and Social Change, 51(2): pp.109-132.
    89. Marcus, C. (1998). A Practical Yet Meaningful Approach to Customer Segmentation. Journal of Consumer Marketing, Vol.15 (5), pp.494-504.
    90. Maycroft, N. (2009). Consumption, Planned Obsolescence and Waste, pp.3-24.
    91. Mowen, J. C., & Minor, M. (1998). Consumer Behavior, 5th ed., New Jersey: Prentice-Hall, Inc., pp.487-489.
    92. Norton, J. A., & Bass, F. M. (1987). A Diffusion Theory Model of Adoption and Substitution for Successive Generations of High Technology Products. Management Science, 33(9): pp.1069-1086.
    93. OECD (1982). Product Durability and Product-Life Extension. Paris: Organization for Economic Co-operation and Development.
    94. Okada, E. M. (2001). Trade-ins, Mental Accounting, and Product Replacement Decisions. Journal of Consumer Research, 27(4): pp.433-446.
    95. Okada, E. M. (2006). Upgrades and New Purchases. Journal of Marketing, 70(4): pp.92-102.
    96. Oliver, R. L. (1980). A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions. Journal of Marketing Research, 17(4), pp.460-469.
    97. Oliver, R. L. (1997). Satisfaction: A Behavioral Perspective on the Consumer. New York, NY: McGraw-Hill.
    98. Packard, V. (1960). The Waste Markers. T. Harmondsworth: Pelican.
    99. Park, C., & Lessig, V. (1977). Students and Housewives: Differences in Susceptibility to Reference Group Influence. Journal of Consumer Research, 4(2), pp.102-110.
    100. Pearson, P. H. (1970). Relationships Between Global and Specified Measures of Novelty Seeking. Journal of Consulting and Clinical Psychology, Vol. 34, No. 2, pp.199-204.
    101. Pincus, S., & Waters, L. K. (1977). Informational Social Influence and Product Quality Judgments. Journal of Applied Psychology, 62(5), pp.615-619.
    102. Rajamma, R. K., Pelton, L. E., Hsu, M. K., & Knight, D. K. (2010). The Impact of Consumers`` Need for Uniqueness and Nationality on Generation Y``s Retail Patronage Behaviors: Investigating American and Taiwanese Consumers. Journal of Global Marketing, 23(5), pp.387-410.
    103. Reichheld, F. F., & Sasser, W. E. Jr. (1990). Zero Defections: Quality Comes to Services. Harvard Business Review, (September-October): pp.105-111.
    104. Rose, R. L., Bearden, W. O., & Teel, J. E. (1992). An Attributional Analysis of Resistance to Group Pressure Regarding Illicit Drug and Alcohol Consumption. Journal of Consumer Research, pp.1-13.
    105. Rust, R. T., & Zahorik, A. J. (1993). Customer Satisfaction, Customer Retention, and Market Share. Journal of Retailing, Vol.69 (2), pp.193-215.
    106. Selnes, F. (1993). An Examination of the Effect of Product Performance on Brand Reputation, Satisfaction and Loyalty. European Journal of Marketing, 27 (9), pp.19-35.
    107. Simonson, I., & Nowlis, S. M. (2000). The Role of Explanations and Need for Uniqueness in Consumer Decision Making: Unconventional Choices based on Reasons. Journal of Consumer Research, 27(1), pp.49-68.
    108. Snyder, M. (1974). Self-monitoring of Expressive Behavior. Journal of Personality and Social Psychology, 30 (4), pp.526.
    109. Snyder, C. R., & Fromkin, H. L. (1977). Abnormality as a Positive Characteristic: The Development and Validation of a Scale Measuring Need for Uniqueness. Journal of Abnormal Psychology, 86 (5), pp.518-527.
    110. Snyder, C. R. (1992). Product Scarcity by Need for Uniqueness Interaction: A Consumer Catch-22 Carousel. Basic and Applied Social Psychology, 13(1), pp.9-24.
    111. Snyder, M. (1979). Self-monitoring Processes 1. Advances in Experimental Social Psychology, 12, pp.85-128.
    112. Stone, B. (1995). Successful Direct Marketing Methods. Lincolnwood, IL:NTC Business Books, pp.37-59.
    113. Thaler, R. (1999). Mental Accounting Matters. Journal of Behavioral Decision Making, 12 (3): pp.183-206.
    114. Tian, K. T. (1994). Need for Uniqueness: An Individual difference Factor Affecting Nonconformity in Consumer Responses, in Park, C.W. and Smith, D.C. (Eds.). Marketing Theory and Applications, American Marketing Association, Chicago, IL, pp.207-208.
    115. Tian, K. T., & Hoyle, R. H. (1996). The Latent Variable Models of Need for Uniqueness. Multivariate Behavioral Research, 31, pp.467-494.
    116. Tian, K. T., & Mckenzie, K. (2001). The Long-Term Predictive Validity of the Consumers’ Need for Uniqueness Scale. Journal of Consumer Psychology, 10(3), pp.171-193.
    117. Tian, K. T., Bearden, W. O., & Hunter, G. L. (2001). Consumers’ Need for Uniqueness: Scale Development and Validation. Journal of Consumer Research, 28(1), pp.50-66.
    118. Tseng, F. M., & Lo, H. Y. (2011). Antecedents of Consumers’ Intentions to Upgrade Their Mobile Phones. Telecommunications Policy, 35(1): pp.74-86.
    119. Tsiros, M., & Mittal V. (2000). Regret : A Model of Its Antecedents and Consequences in Consumer Decision Making. Journal of Consumer Research, 26(March), pp.401-417.
    120. Waldisberg, D. (2011). Planned Obsolescence in Electronic Business, pp.1-9.
    121. Waldman, M. (1993). A New Perspective on Planned Obsolescence. Quarterly Journal of Economics, 108, pp.273-283.
    122. Weaver, P. A., McCleary, K. W., Han, J., & Blosser, P. E. (2009). Identifying Leisure Travel Market Segments Based on Preference for Novelty. Journal of Travel & Tourism Marketing, Vol. 26, No. 5 & 6, pp.568-584.
    123. Wilkie, W. L. (1994). Consumer Behavior, 3rd ed., New York: John Wiley and Sons Inc.
    124. Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1996). The Behavioral Consequences of Service Quality. Journal of Marketing, Vol. 60(2), pp.31-46.

    其他資料
    1. 資策會FIND:行動族群半年增加逾100萬人、全臺滑世代破1,432萬
    http://www.iii.org.tw/m/News-more.aspx?id=1475
    2. 卡優新聞網-近半數民眾喜新厭舊 手機未壞就換新機http://www.cardu.com.tw/news/detail.php?nt_pk=6&ns_pk=18089
    Description: 碩士
    國立政治大學
    國際經營與貿易學系
    102351023
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0102351023
    Data Type: thesis
    Appears in Collections:[Department of International Business] Theses

    Files in This Item:

    File Description SizeFormat
    102301.pdf2925KbAdobe PDF2431View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback