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    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/99381


    Title: 以新科技提供創新式旅遊服務
    An innovative Travel Platform That Provides a Total Solution with New Technology
    Authors: 林奕辰
    Lin, Robert
    Contributors: 吳文傑
    Wu, Jack
    林奕辰
    Lin, Robert
    Keywords: 旅遊
    新科技
    Travel
    New Technology
    Date: 2016
    Issue Date: 2016-07-20 17:47:10 (UTC+8)
    Abstract: Travel industry has been growing globally as well as in Taiwan. This business plan is aimed to take on the opportunity and grow and serve global traveler needs with new technology, starting from the Taiwan market. Our travel platform - Smart Travel Inc. is an innovative platform that provides full travel agency service to the customers. From trip planning, booking to touring, the platform provide tailor made destination planning and controllable travel quality. Through technology, our Smart Planning System provide automated smart planning recommendations, our virtual tour guiding with augmented reality on Google glass, and our remote live support produces improved travel experience. The key difference for our service is that we standardize the travel quality by not having tour guides and tour captains, and it results in consistent travel experience. Our business model is different from other travel agencies. Our platform charges customers for service charges, which is separated from the touring product itself. The service charge is a fixed rate on top of the total booking amount. This business model has many advantages: we put our company on the same side with our customers and help the customers find the most suitable suppliers at the destination. Besides, unlike traditional travel agencies, which will always have supplier preferences due to cost and pricing issue, our goal is to create a touring experience that fits each different individual’s travel needs. As a result, our company develops different kind of relationship with suppliers. We will recommend suppliers based on customer reviews and feedback, and develop long term relationship on that basis. Our marketing effort will be focusing on online channels, with emphasis on social media. Lastly, we expect our company to break even in third year of operation and recover all the investments in the fourth year. The Resulting ROI is 73.6%.
    Reference: 2015 UNWTO Report http://cf.cdn.unwto.org/sites/all/files/pdf/annual_report_2015_lr.pdf
    Global Travel Industry Report 2015
    http://www.wttc.org/-/media/files/reports/economic%20impact%20research/regional%202015/world2015.pdf
    Search “largest international traveler amount”
    https://en.wikipedia.org/wiki/World_Tourism_rankings
    http://www.statista.com/topics/962/global-tourism/
    US travel forecast
    http://travel.trade.gov/view/f-2000-99-001/forecast/Forecast-COUNTRIES.pdf
    http://travel.trade.gov/view/f-2000-99-001/index.html
    http://travel.trade.gov/outreachpages/inbound.general_information.inbound_overview.html
    美國旅遊推廣協會
    http://www.discoveramerica.org.tw/
    台灣美國旅遊人數
    https://www.google.com.tw/search?q=%E5%8F%B0%E7%81%A3%E7%BE%8E%E5%9C%8B%E6%97%85%E9%81%8A%E4%BA%BA%E6%95%B8&ie=utf-8&oe=utf-8&gws_rd=cr&ei=zvdKV-bVOoK9mgXdrrigDw
    台灣第三方支付的真相http://www.circle.tw/trend/third-party-payment-in-taiwan.html
    第三方支付戰國時代來臨了http://smart.businessweekly.com.tw/Reading/WebArticle.aspx?id=60133
    Taiwan Travel Bureau Data
    http://stat.motc.gov.tw/mocdb/stmain.jsp?sys=100
    旅行社成立法規
    http://admin.taiwan.net.tw/public/public.aspx?no=202
    旅行社數量
    http://cgeweb.csu.edu.tw/aseip_folder/thousands/1001/0156.htm
    http://admin.taiwan.net.tw/statistics/travel.aspx?no=205
    台灣入出國旅遊人數
    http://admin.taiwan.net.tw/public/public.aspx?no=315
    資策會76%消費者在網路社群關注品牌訊息https://mic.iii.org.tw/micnew/IndustryObservations_PressRelease02.aspx?sqno=374
    Taiwan Online Marketing
    http://www.bnext.com.tw/article/view/id/35475
    Marketing Media Cost
    http://www.websitemagazine.com/content/blogs/posts/archive/2015/02/17/search-marketing-vs-newspaper-amp-tv-which-should-you-invest-in.aspx
    Online Marketing Tools Priority
    http://www.smartinsights.com/b2b-digital-marketing/b2b-social-media-marketing/b2bsocialmediamarketing/
    B2C Marketing Effectiveness
    http://www.marketingcharts.com/online/marketers-continue-to-rate-email-the-most-effective-digital-marketing-tactic-46295/
    New research reveals paid social media effectiveness
    http://www.socialmediaexaminer.com/new-research-reveals-paid-social-media-effectiveness/
    5 online marketing strategies for a tight budget
    https://www.entrepreneur.com/article/226146
    域動行銷2015年第一季台灣網路行動調查數據報告
    http://www.clickforce.com.tw/newspaper/Report/2015Q1.pdf
    ARO/MMX台灣社群媒體網站使用概況
    http://www.dma.org.tw/upload/ResourceReport/20130913101003132.pdf
    Google glass components cost only $80
    http://www.alphr.com/news/388480/google-glass-components-cost-only-80
    Description: 碩士
    國立政治大學
    國際經營管理英語碩士學位學程(IMBA)
    103933010
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0103933010
    Data Type: thesis
    Appears in Collections:[國際經營管理英語碩士學程IMBA] 學位論文

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