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    题名: 以策略三角及創新擴散觀點剖析總統盃黑客松卓越團隊「街道醫生」
    A Study of the Presidential Hackathon Outstanding Team “Street Doctor” from the Perspectives of Strategic Triangle and Diffusion of Innovations Theory
    作者: 李柏均
    Li, Po-Chun
    贡献者: 朱斌妤
    Chu, Pin-Yu
    李柏均
    Li, Po-Chun
    关键词: 總統盃黑客松
    街道醫生
    全民參與街道改善平台
    Presidential Hackathon
    Street Doctor
    Nationwide Participatory Street Improvement Platform
    日期: 2025
    上传时间: 2025-06-02 14:35:37 (UTC+8)
    摘要: 近年臺灣「行人地獄」的交通問題，因行人死亡人數持續攀升，成為社會高度關注的議題。2022年內政部國土管理署提出「街道醫生」構想並於總統盃黑客松獲得卓越團隊肯定，2024年更推出「全民參與街道改善平台」，期望藉此落實跨部門合作與民眾參與，改善街道安全並降低行人事故。為釐清該計畫在實際運作中所面臨的挑戰與成效，本研究提出下列研究目的與問題：首先，探討「街道醫生」的推動背景與政策需求；其次，分析其在執行過程中遭遇的阻力與利害關係人的互動模式；最後，綜合評估此模式能否為臺灣其他交通或公共治理議題提供參考。研究方法採深度訪談，訪問包含「街道醫生」團隊成員、獲選路段地方政府、少數民意代表、倡議組織與一般民眾等共計23位，並輔以次級資料交叉比對。
    研究結果顯示，「街道醫生」強調運用數位工具與中央補助機制，成功引發地方政府的參與意願與社會矚目。然而，在實際推行階段仍面臨數項問題，包括部分縣市資源不足、民眾對街道改造計畫的質疑，以及地方行政溝通成本高昂等。此外，雖然平台機制提供民眾反映道路安全缺失的管道，但後續執行仍仰賴地方政府與中央部門的協調，且法律面與道路設計規範不夠彈性，也限制了實質成效的擴大。綜合分析後，本研究提出以下政策建議：第一，加強政策宣傳並提升透明度，讓民眾了解「街道醫生」的目標與流程，強化參與意願；第二，優化地方政府與在地居民的溝通機制，積極聽取民眾對道路安全的具體訴求；第三，中央可進一步協助地方政府執行計畫，提供經費與專業支援；最後，持續檢討並修正法規與相關制度，使道路設計及改造更具彈性，確保行人友善的街道環境能持久落實。透過多方協力與持續完善，「街道醫生」可望成為推進臺灣交通安全與人本街道建設的重要典範。
    In recent years, Taiwan’s “pedestrian hell” problem has drawn substantial attention due to rising pedestrian fatalities. In 2022, the Ministry of the Interior’s National Land Surveying and Mapping Center introduced “Street Doctor,” which earned a Presidential Hackathon Outstanding Team award. In 2024, the “Nationwide Participatory Street Improvement Platform” was launched to foster cross-departmental collaboration and public engagement, aiming to enhance street safety and reduce pedestrian accidents. This study investigates the initiative’s challenges and outcomes, focusing on policy needs, stakeholder interactions, and its broader relevance to other governance issues. In-depth interviews were conducted with 23 individuals, including “Street Doctor” team members, local officials, elected representatives, advocacy groups, and the public, supplemented by secondary data for cross-validation.
    The findings indicate that “Street Doctor” capitalizes on digital tools and central subsidies, boosting local government participation and public awareness. However, it encounters issues such as resource constraints, skepticism about improvement plans, and high administrative communication costs. Although the platform provides a channel for reporting road safety concerns, further progress requires coordination between local and central authorities, while rigid legal frameworks and road design standards limit its wider impact.
    This study thus recommends: reinforcing policy publicity and transparency to increase public understanding; strengthening communication between local governments and residents to address safety demands; offering greater central support (funding and expertise) to aid implementation; and continually adjusting relevant regulations to ensure a lasting pedestrian-friendly environment. Through sustained cooperation and ongoing improvements, “Street Doctor” could become a key model for advancing traffic safety and human-centered street development in Taiwan.
    參考文獻: 中文部分
    Rogers, E. M. (1995). 創新的擴散（初版），唐錦超（譯），台北：遠流出版社。譯自：Diffusion of Innovation. Rogers, E. M. 2006.
    交通部路政及道安司（2024）。道安總動員。網址：https://www.roadsafety.tw/Dashboard/Custom?type=%E7%B5%B1%E8%A8%88%E5%BF%AB%E8%A6%BD%E5%9C%96%E8%A1%A8#dash_item_1876。取用日期：2024年5月15日。
    李仲彬（2013）。政府創新的類型與分佈：我國地方政府1999-2010年間的觀察。公共行政學報，(44)，73-112。
    林稟恆（2022）。以創新擴散觀點探討影響我國地方政府推行MyData之因素（碩士論文）。國立政治大學，臺北市。
    國土管理署（2024）。全民參與街道環境改善評估研究管理計畫計畫說明書。
    劉坤億、胡龍騰、曾冠球（2012）。政府服務創新類型與策略引導。研考雙月刊，36(5)，91-104。
    總統杯黑客松：https://presidential-hackathon.taiwan.gov.tw/teams.html
    還路於民VISION ZERO Taiwan（2023）。2023還路於民大遊行官方網站。網址：https://www.visionzero.tw/。取用日期：2024年5月15日。

     
    英文部分
    Brehm, John and Scott Gates (1997). Working, Shirking, and Sabotage: Bureaucratic Response to a Democratic Public. Ann Arbor: University of Michigan Press.
    Bryson, J. M., Crosby, B. C., & Bloomberg, L. (2015). Public value and public administration. Georgetown University Press.
    Bryson, J. M., Sancino, A., Benington, J., & Sørensen, E. (2016). Towards a multi-actor theory of public value co-creation. Public Management Review.
    CNN (2022). Taiwan’s ‘living hell’ traffic is a tourism problem, say critics https://edition.cnn.com/travel/article/taiwan-traffic-war-tourism-intl-hnk/index.html. 取用日期：2024年5月15日。
    Damanpour, F., & Schneider, M. (2009). “Characteristics of Innovation and Innovation Adoption in Public Organizations: Assessing the Role of Managers.” Journal of Public Administration Research and Theory, 19(3), 495–522.
    Ehsan, Johnathon , M.P.H., Dolce, G., M.P.H., & Michael, J. P., EdD. (2024). Building Momentum for a Safe System Approach to Reduce Road Traffic Injuries in the United States. American Journal of Public Health, 114(6), 546-547.
    Höglund, L., Mårtensson, M., & Thomson, K. (2021). Strategic management, management control practices and public value creation: the strategic triangle in the Swedish public sector. Accounting Auditing & Accountability, 34(7), 1608–1634.
    Jacobs, Lawrence R. (2014). “The Contested Politics of Public Value.” Public Administration Review, Vol. 74, No. 4:480-94.
    Moore, M. H. (1995). Creating public value: Strategic management in government. Harvard University Press.
    Moore, M. H. (2013). Recognizing Public Value. Cambridge, MA: Harvard University Press.
    Reckwitz, A. 2002. “Toward a Theory of Social Practices: A Development in Culturalist Theorizing.” European Journal of Social Theory 5 (2): 243–263.
    Rogers, E. M. (2003). Diffusion of innovations. New York: Free Press.
    Westphal, J. D., Gulati, R., & Shortell, S. M. (1997). “Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption.” Administrative Science Quarterly, 42(2), 366–394.
    描述: 碩士
    國立政治大學
    公共行政學系
    111256008
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0111256008
    数据类型: thesis
    显示于类别:[公共行政學系] 學位論文

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