Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/158607
|
Title: | 苗栗縣偏遠地區國民小學教師情緒耗竭、教師組織承諾與學校效能關係之研究 A study on the relationship between emotional exhaustion, teacher organizational commitment and school effectiveness among primary school teachers in remote areas of Miaoli County |
Authors: | 趙玉庭 Chao, Yu-Ting |
Contributors: | 秦夢群 Chin, Meng-Chun 趙玉庭 Chao, Yu-Ting |
Keywords: | 教師情緒耗竭 教師組織承諾 學校效能 Teacher Emotional Exhaustion Teacher Organizational Commitment School Effectiveness |
Date: | 2025 |
Issue Date: | 2025-08-04 14:36:40 (UTC+8) |
Abstract: | 本研究旨在探討國民小學教師情緒耗竭、教師組織承諾與學校效能之現況,分析不同背景變項下三者之差異情形,進一步探究教師情緒耗竭、教師組織承諾與學校效能之間的相關性,並檢驗教師情緒耗竭與教師組織承諾對學校效能之預測力。 本研究採問卷調查法,抽樣26所苗栗縣偏遠地區國民小學,發出問卷共計292份,回收286份,其中有效問卷為284份,有效率達99%。所得資料以描述性統計、t檢定、單因子變異數分析、皮爾遜積差相關及多元迴歸分析等統計方法進行分析與探討。 本研究結果歸納結論如下: 一、苗栗縣偏遠地區國民小學教師知覺情緒耗竭為中低程度,以「教學筋疲力盡」之知覺程度最高,「工作無力感」之知覺程度最低。 二、苗栗縣偏遠地區國民小學教師知覺組織承諾為中等程度,以「情感性承諾」之知覺程度最高,「持續性承諾」之知覺程度最低。 三、苗栗縣偏遠地區國民小學教師知覺學校效能為中高程度,以「教學效能」之知覺程度最高,「學習成效」之知覺程度最低。 四、苗栗縣偏遠地區國民小學教師,因性別、教師類型和居住地之不同,在知覺學校組織承諾有顯著差異 五、苗栗縣偏遠地區國民小學教師,因學歷、行政經歷、居住地和學校地區之不同,在知覺學校效能有顯著差異 六、苗栗縣偏遠地區國民小學教師知覺情緒耗竭、組織承諾與學校效能及其各分層面,彼此具有顯著相關性。 七、苗栗縣偏遠地區國民小學教師知覺情緒耗竭、組織承諾對學校效能具有預測作用,以「情感性承諾」的預測力最佳。 最後,根據本研究結果,提出具體建議,以供實務應用及研究參考。 This study aimed to investigate the current status of elementary school teachers’ emotional exhaustion, organizational commitment, and school effectiveness. It further analyzed the differences among these variables based on teachers’ background characteristics, explored the interrelationships among the three constructs, and examined the predictive power of emotional exhaustion and organizational commitment on school effectiveness. A questionnaire survey was conducted, targeting 26 remote elementary schools in Miaoli County. A total of 292 questionnaires were distributed, with 286 returned and 284 deemed valid, yielding a response rate of 99%. The collected data were analyzed using descriptive statistics, t-tests, one-way ANOVA, Pearson’s product-moment correlation, and multiple regression analysis. The conclusions drawn from this study are as follows: 1.Teachers in remote elementary schools in Miaoli County perceived a moderate-to-low level of emotional exhaustion, with the highest perception in “instructional fatigue” and the lowest in “sense of powerlessness.” 2.Teachers perceived a moderate level of organizational commitment, with the highest in “affective commitment” and the lowest in “continuance commitment.” 3.Teachers perceived a moderate-to-high level of school effectiveness, with the highest in “teaching effectiveness” and the lowest in “student achievement.” 4.Significant differences in perceived organizational commitment were found based on gender, teacher type, and place of residence among elementary school teachers in remote areas of Miaoli County. 5.Significant differences in perceived school effectiveness were found based on educational attainment, administrative experience, place of residence, and school location among elementary school teachers in remote areas of Miaoli County. 6.Significant correlations were found among emotional exhaustion, organizational commitment, and school effectiveness, including their respective subdimensions. 7.Emotional exhaustion and organizational commitment significantly predicted school effectiveness, with affective commitment showing the strongest predictive power. |
Reference: | 中文部分 朱經明(2022)。教育及心理統計學。五南圖書出版股份有限公司。 吳宗祐(2008)。主管威權領導與部屬的工作滿意度與組織承諾:信任的中介歷程與情緒智力的調節效果。本土心理學研究,30,3-63。 吳明隆、吳彩鳳(2011)。高雄縣國民小學教師工作壓力與組織承諾關係之研究。學校行政,73,222-246。 吳勁甫。(2018)。校長正向領導, 教師組織公民行為與學校效能關係之後設分析。教育科學期刊,17(2),1-31。 吳清山(1998)。學校效能研究。五南圖書出版股份有限公司。 呂建宏(2014)。校長正向領導、組織承諾與學校效能的關係之研究 以新北市偏遠國小為例。﹝未出版之碩士論文﹞。國立臺北教育大學 狄書斐(2015)。台灣外籍英語教師之情緒耗竭對離職傾向之影響-組織承諾之調節效果。﹝未出版之碩士論文﹞。靜宜大學。 周竹一(2023)。國民小學校長分布式領導、教師專業發展與學校效能關係之研究。﹝未出版之博士論文﹞。國立政治大學。 周芷瑩(2018)。臺灣北部偏遠地區國民中小學組織氣氛、教師組織承諾與教師留任意願關係之研究。﹝未出版之碩士論文﹞。國立政治大學。 林俊瑩(2010)。工作滿意度、組織承諾與離職意圖:中小學教師與其他職業之比較。教育實踐與研究,23(1),1-30。 林淑姬、樊景立、吳靜吉、司徒達賢(1994)。薪酬公平、程序公正與組織承諾、組織公民行為關係之研究。管理評論,13(2),87-107。 徐宗盛(2010)。校長真誠領導與教師組織承諾、組織公民行為關係之研究。﹝未出版之碩士論文﹞。國立政治大學。 秦夢群、黃敏榮(2016)。高級中等學校分布式領導、學校創新經營與學校效能關係之研究。教育與心理研究,39(2),1-25。 許瀞文(2018)。高中職教師工作壓力、情緒耗竭與教學效能相關性之研究。﹝未出版之碩士論文﹞。國立屏東科技大學。 郭乃綺(2015)。高雄市偏遠地區國小教師情緒耗竭對離職傾向影響之研究-以復原力為調節變項。﹝未出版之碩士論文﹞。國立臺南大學。 郭生玉(1990)。工作壓力與專業態度對教師工作心厭高低之區別功能研究。教育心理學報,23,71-97。 游焜智(2017)。國民小學內部行銷、教師工作投入 與學校效能關係之研究。﹝未出版之博士論文﹞。國立政治大學。 楊瓊瑤(2018)。國小教師面對ADHD學童之職場靈性、組織承諾、情緒耗竭對因應策略之影響。﹝未出版之碩士論文﹞。大葉大學。 蔡琇韶(2017)。國民小學校長正向領導、教師正向心理資本、教師組織承諾與學校效能關係之研究。﹝未出版之博士論文﹞。國立高雄師範大學。 韓明娟、黃品全、王堅楚(2014)。不當督導對旅館服務人員情緒耗竭與服務導向組織公民行為之影響:政治技能之調節效果。休憩管理研究,1(1),51-62。 英文部分 Aguayo, R., Vargas, C., de la Fuente, E. I., & Lozano, L. M. (2011). A meta-analytic reliability generalization study of the Maslach Burnout Inventory. International Journal of Clinical and Health Psychology, 11(2), 343-361. Ahad, R., Mustafa, M. Z., Mohamad, S., Abdullah, N. H. S., & Nordin, M. N. (2021). Work attitude, organizational commitment and emotional intelligence of Malaysian vocational college teachers. Journal of Technical Education and Training, 13(1), 15-21. Aiken, L. H., & Sloane, D. M. (1997). Effects of organizational innovations in AIDS care on burnout among urban hospital nurses. Work and Occupations, 24(4), 453-477. Al-Jabari, B., & Ghazzawi, I. (2019). Organizational commitment: A review of the conceptual and empirical literature and a research agenda. International Leadership Journal, 11(1).79 Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18. Anari, N. N. (2012). Teachers: emotional intelligence, job satisfaction, and organizational commitment. Journal of Workplace Learning, 24(4), 256-269. Angle, H. L., & Perry, J. L. (1981). An empirical assessment of organizational commitment and organizational effectiveness. Administrative Science Quarterly, 26(1) , 1-14. Angrist, J. D., Pathak, P. A., & Walters, C. R. (2013). Explaining charter school effectiveness. American Economic Journal: Applied Economics, 5(4), 1-27. Arens, A. K., & Morin, A. J. (2016). Relations between teachers’ emotional exhaustion and students’ educational outcomes. Journal of Educational Psychology, 108(6), 800-813. Becker, H. S. (1960). Notes on the concept of commitment. American Journal of Sociology, 66(1), 32-40. Bogler, R., & Somech, A. (2004). Influence of teacher empowerment on teachers’ organizational commitment, professional commitment and organizational citizenship behavior in schools. Teaching and Teacher Education, 20(3), 277-289. Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19, 533-546. Carroll, J. B. (1963). A model of school learning. Teachers College Record, 64(8), 723-733. Chang, M. L. (2009). An appraisal perspective of teacher burnout: Examining the emotional work of teachers. Educational Psychology Review, 21, 193-218. Chughtai, A. A., & Zafar, S. (2006). Antecedents and consequences of organizational commitment among Pakistani university teachers. Applied HRM Research, 11(1), 39-64. Coleman, J. S. (1968). Equality of educational opportunity. Integrated education, 6(5), 19-28. Coleman, J. S., Campbell, E. Q., Hobson, C. J., McPartland, J., Mood, A. M., Weinfeld, F. D., & York, R. L. (1966). Equality of Educational Opportunity. U.S. Government Printing Office. Cook, J., & Wall, T. (1980). New work attitude measures of trust, organizational commitment and personal need non‐fulfilment. Journal of Occupational Psychology, 53(1), 39-52. Creemers, B. P. M. (1994). The Effective Classroom. London: Cassell. Data Analysis Methods. Creemers, B. P., & Kyriakides, L. (2006). Critical analysis of the current approaches to modelling educational effectiveness: The importance of establishing a dynamic model. School effectiveness and school improvement, 17(3), 347-366. Cropanzano, R., Rupp, D. E., & Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88(1), 160–169. Demır, S. (2020). The role of self-efficacy in job satisfaction, organizational commitment, motivation and job involvement. Eurasian Journal of Educational Research, 20(85), 205-224. Dicke, T., Parker, P. D., Marsh, H. W., Kunter, M., Schmeck, A., & Leutner, D. (2014). Self-efficacy in classroom management, classroom disturbances, and emotional exhaustion: A moderated mediation analysis of teacher candidates. Journal of Educational Psychology, 106(2), 569-583. Duan, X., Du, X., & Yu, K. (2018). School culture and school effectiveness: The mediating effect of teachers’ job satisfaction. International Journal of Learning, Teaching and Educational Research, 17(5), 15-25. Edmonds, R. (1979). Effective schools for the urban poor. Educational leadership, 37(1), 15-24. Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507. Eliyana, A., & Ma’arif, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144-150. Ellett, C. D., & Teddlie, C. (2003). Teacher evaluation, teacher effectiveness and school effectiveness: Perspectives from the USA. Journal of personnel evaluation in education, 17, 101-128. Fernet, C., Guay, F., Senécal, C., & Austin, S. (2012). Predicting intraindividual changes in teacher burnout: The role of perceived school environment and motivational factors. Teaching and Teacher Education, 28(4), 514-525. Freudenberger, H. J. (1974). Staff burn‐out. Journal of Social Issues, 30(1), 159-165. Gaines, J., & Jermier, J. M. (1983). Emotional exhaustion in a high stress organization. Academy of Management Journal, 26(4), 567-586. García-Carmona, M., Marín, M. D., & Aguayo, R. (2019). Burnout syndrome in secondary school teachers: A systematic review and meta-analysis. Social Psychology of Education, 22, 189-208. Goldstein, H. (1997). Methods in school effectiveness research. School effectiveness and school improvement, 8(4), 369-395. Golembiewski, R. T., Munzenrider, R., & Carter, D. (1983). Phases of progressive burnout and their work site covariants: Critical issues in OD research and praxis. The Journal of Applied Behavioral Science, 19(4), 461-481. Grayson, J. L., & Alvarez, H. K. (2008). School climate factors relating to teacher burnout: A mediator model. Teaching and Teacher Education, 24(5), 1349-1363. Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43(6), 495-513. Halbesleben, J. R., & Bowler, W. M. (2007). Emotional exhaustion and job performance: the mediating role of motivation. Journal of Applied Psychology, 92(1), 93-106. Hanaysha, J. (2016). Testing the effects of employee engagement, work environment, and organizational learning on organizational commitment. Procedia-Social and Behavioral Sciences, 229, 289-297. Hargreaves, D. H. (1995). School culture, school effectiveness and school improvement. School effectiveness and school improvement, 6(1), 23-46. Hobfoll, S. E., & Shirom, A. (2000). Conservation of resources theory: Applications to stress and management in the workplace. Handbook of Organization Behavior, 2, 57-81. Hofman, R. H., Hofman, W. A., & Guldemond, H. (2002). School governance, culture, and student achievement. International Journal of leadership in Education, 5(3), 249-272. Hrebiniak, L. G., & Alutto, J. A. (1972). Personal and role-related factors in the development of organizational commitment. Administrative Science Quarterly, 555-573. Işik, A. N. (2020). Ethical leadership and school effectiveness: The mediating roles of affective commitment and job satisfaction. International Journal of Educational Leadership and Management, 8(1), 60-87. Jong, R. D., Westerhof, K. J., & Kruiter, J. H. (2004). Empirical evidence of a comprehensive model of school effectiveness: A multilevel study in mathematics in the 1st year of junior general education in the Netherlands. School effectiveness and school improvement, 15(1), 3-31. Kanter, R. M. (1968). Commitment and social organization: A study of commitment mechanisms in utopian communities. American Sociological Review, 499-517. Karakuş, M., & Aslan, B. (2009). Teachers' commitment focuses: a three‐dimensioned view. Journal of Management Development, 28(5), 425-438. Kim, L. E., Jörg, V., & Klassen, R. M. (2019). A meta-analysis of the effects of teacher personality on teacher effectiveness and burnout. Educational Psychology Review, 31, 163-195. Kinman, G., Wray, S., & Strange, C. (2011). Emotional labour, burnout and job satisfaction in UK teachers: The role of workplace social support. Educational Psychology, 31(7), 843-856. Klusmann, U., Aldrup, K., Roloff-Bruchmann, J., Carstensen, B., Wartenberg, G., Hansen, J., & Hanewinkel, R. (2023). Teachers’ emotional exhaustion during the COVID-19 pandemic: Levels, changes, and relations to pandemic-specific demands. Teaching and Teacher Education, 121, 103908. Klusmann, U., Kunter, M., Trautwein, U., Lüdtke, O., & Baumert, J. (2008). Engagement and emotional exhaustion in teachers: Does the school context make a difference?. Applied Psychology, 57, 127-151. Kokkinos, C. M. (2007). Job stressors, personality and burnout in primary school teachers. British Journal of Educational Psychology, 77(1), 229-243. Loan, L. J. M. S. L. (2020). The influence of organizational commitment on employees’ job performance: The mediating role of job satisfaction. Management Science Letters, 10(14), 3307-3312. Malik, M. E., Nawab, S., Naeem, B., & Danish, R. Q. (2010). Job satisfaction and organizational commitment of university teachers in public sector of Pakistan. International Journal of Business and Management, 5(6), 17. Markovits, Y., Davis, A. J., & Van Dick, R. (2007). Organizational commitment profiles and job satisfaction among Greek private and public sector employees. International Journal of Cross Cultural Management, 7(1), 77-99. Marzano, R. J. (2003). What works in schools: Translating research into action. Ascd. Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113. Maslach, C., & Jackson, S. E. (1986). Maslach burnout inventory manual (2nd ed.). Consulting Psychologists Press. Maslach, C., & Leiter, M. P. (2016). Burnout. In Stress: Concepts, cognition, emotion, and behavior (pp. 351-357). Academic Press. Mercurio, Z. A. (2015). Affective commitment as a core essence of organizational commitment: An integrative literature review. Human Resource Development Review, 14(4), 389-414. Meyer, J. P., & Allen, N. J. (1984). Testing the" side-bet theory" of organizational commitment: Some methodological considerations. Journal of Applied Psychology, 69(3), 372-378. Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management review, 1(1), 61-89. Mortimore, P. (1993). School effectiveness and the management of effective learning and teaching. School effectiveness and school improvement, 4(4), 290-310. Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224-247. Ololube, N. P. (2006). Teachers job satisfaction and motivation for school effectiveness: An assessment. Essays in Education, 18(1), 9. O'Reilly, C. A., & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology, 71(3), 492-499. Özgenel, M. (2020). An organizational factor predicting school effectiveness: School climate. International Journal of Psychology and Educational Studies, 7(1), 38-50. Özgenel, M., & Mert, P. (2019). The role of teacher performance in school effectiveness. International Journal of Education Technology and Scientific Researches (IJETSAR). Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609. Reynolds, D., & Teddlie, C. (2002). An introduction to school effectiveness research. In The international handbook of school effectiveness research (pp. 17-39). Routledge. Reynolds, D., Sammons, P., De Fraine, B., Van Damme, J., Townsend, T., Teddlie, C., & Stringfield, S. (2014). Educational effectiveness research (EER): A state-of-the-art review. School effectiveness and school improvement, 25(2), 197-230. Rumschlag, K. E. (2017). Teacher burnout: A quantitative analysis of emotional exhaustion, personal accomplishment, and depersonalization. International Management Review, 13(1), 22. Rutter, M. (1979). Fifteen thousand hours: Secondary schools and their effects on children. Harvard University Press. Rutter, M., & Maughan, B. (2002). School effectiveness findings 1979–2002. Journal of school psychology, 40(6), 451-475. Sammons, P. (2007). School Effectiveness and Equity: Making Connections. A review of school effectiveness and improvement research-its implications for practitioners and policy makers. Scheerens, J. (1990). School effectiveness research and the development of process indicators of school functioning. School effectiveness and school improvement, 1(1), 61-80. Scheerens, J. (2013). The use of theory in school effectiveness research revisited. School effectiveness and school improvement, 24(1), 1-38. Schwarzer, R., & Hallum, S. (2008). Perceived teacher self‐efficacy as a predictor of job stress and burnout: Mediation analyses. Applied Psychology, 57, 152-171. Skaalvik, E. M., & Skaalvik, S. (2010). Teacher self-efficacy and teacher burnout: A study of relations. Teaching and Teacher Education, 26(4), 1059-1069. Skaalvik, E. M., & Skaalvik, S. (2016). Teacher stress and teacher self-efficacy as predictors of engagement, emotional exhaustion, and motivation to leave the teaching profession. Creative Education, 7(13), 1785-1799. Soelton, M. (2023). How Did It Happen: Organizational Commitment and Work-Life Balance Affect Organizational Citizenship Behavior. JDM (Jurnal Dinamika Manajemen), 14(1), 149-164. Steers, R. M. (1977). Antecedents and outcomes of organizational commitment. Administrative Science Quarterly, 46-56. Taxer, J. L., Becker-Kurz, B., & Frenzel, A. C. (2019). Do quality teacher–student relationships protect teachers from emotional exhaustion? The mediating role of enjoyment and anger. Social Psychology of Education, 22, 209-226. Tsouloupas, C. N., Carson, R. L., Matthews, R., Grawitch, M. J., & Barber, L. K. (2010). Exploring the association between teachers’ perceived student misbehaviour and emotional exhaustion: The importance of teacher efficacy beliefs and emotion regulation. Educational Psychology, 30(2), 173-189. Van Houtte, M. (2005). Climate or culture? A plea for conceptual clarity in school effectiveness research. School effectiveness and school improvement, 16(1), 71-89. Van Waeyenberg, T., Peccei, R., & Decramer, A. (2022). Performance management and teacher performance: the role of affective organizational commitment and exhaustion. The International Journal of Human Resource Management, 33(4), 623-646. Voss, T., & Kunter, M. (2020). “Reality shock” of beginning teachers? Changes in teacher candidates’ emotional exhaustion and constructivist-oriented beliefs. Journal of Teacher Education, 71(3), 292-306. Wheeler, D. L., Vassar, M., Worley, J. A., & Barnes, L. L. (2011). A reliability generalization meta-analysis of coefficient alpha for the Maslach Burnout Inventory. Educational and Psychological Measurement, 71(1), 231-244. Whyte, W. H. (1956). The organization man. New York: Simon and Schuster. Wiener, Y., & Vardi, Y. (1980). Relationships between job, organization, and career commitments and work outcomes—An integrative approach. Organizational Behavior and Human Performance, 26(1), 81-96. Wright, T. A., & Cropanzano, R. (1998). Emotional exhaustion as a predictor of job performance and voluntary turnover. Journal of Applied Psychology, 83(3), 486-493. Wullur, M. M., & Werang, B. R. (2020). Emotional Exhaustion and Organizational Commitment: Primary School Teachers' Perspective. International Journal of Evaluation and Research in Education, 9(4), 912-919. Yahaya, R., & Ebrahim, F. (2016). Leadership styles and organizational commitment: literature review. Journal of Management Development, 35(2), 190-216. |
Description: | 碩士 國立政治大學 學校行政碩士在職專班 111911020 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0111911020 |
Data Type: | thesis |
Appears in Collections: | [學校行政碩士在職專班] 學位論文
|
Files in This Item:
File |
Description |
Size | Format | |
102001.pdf | | 5052Kb | Adobe PDF | 0 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|