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题名: | 社群媒體影響者之個人品牌建構過程與影響效果:品牌權益觀點 The Antecedents and Outcomes of Personal Branding for Social Media Influencers: A Brand Equity Perspective |
作者: | 費喬登 Fei, Chiao-Deng |
贡献者: | 白佩玉 Pai, Pei-Yu 費喬登 Fei, Chiao-Deng |
关键词: | 社群媒體影響者 擬社會互動 擬社會關係 擬社會真實 個人品牌 個人品牌畫布 情感依附 品牌權益 品牌契合 Social Media Influencer Parasocial Interaction Parasocial Relationship Parasocial Authenticity Personal Brand Personal Brand Canvas Model Emotional Attachment Brand Equity Brand Fit |
日期: | 2025 |
上传时间: | 2025-09-01 16:58:52 (UTC+8) |
摘要: | 現今的社群媒體行銷環境中,社群媒體影響者逐漸成為品牌溝通與消費者決策過程中的重要角色。相較於傳統媒體,社群媒體影響者憑藉與消費者之間的頻繁互動及真實性展現,能夠快速累積大量關注與影響力,進而成為具有獨特價值與定位之個人品牌,並對品牌訊息之溝通與傳播帶來深遠影響。然而,目前大多為訊息傳遞與來源可信度為基礎的研究,較少探討社群媒體影響者如何從內容創作者逐步演變為個人品牌,以及其與合作品牌之間所形成的品牌聯盟對產品品牌權益的影響。而品牌契合度作為品牌聯盟成功與否的重要因素,其在影響者個人品牌與產品品牌間的調節效果亦尚缺乏系統性實證研究。本研究聚焦於社群媒體影響者如何透過擬社會構念與觀眾之情感依附建構完整且獨立的個人品牌,並進一步探討個人品牌與合作的產品品牌權益間之影響。 本研究闡釋消費者在進行產品購買決策的過程之中被社群媒體影響者所影響之因素,並以擬社會構念解釋社群媒體影響者與消費者間之虛擬社交關係,說明擬社會構念如何增強社群媒體影響者的影響力並使其發展為獨立的個人品牌,本研究將個人品牌與產品品牌視為品牌聯盟之關係,並以顧客端觀點之品牌權益觀點切入,以品牌共鳴模型的六大面項來衡量以及探討品牌聯盟如何影響產品品牌之品牌權益,以社群媒體影響者與消費者之擬社會構念觀點為前因,探討消費者對於社群媒體影響者之情感依附如何幫助其個人品牌之建構,最後討論個人品牌如何影響產品品牌之品牌權益且說明品牌契合度如何調節其兩者關係。 除社群媒體影響者在消費者購買決策過程之影響程度外,本研究採用質性與量化並行研究設計,兼顧理論探索與實證檢驗。以個人品牌畫布模型以及深度訪談探討社群媒體影響者於個人品牌建構及其轉型的過程與原因,並整合擬社會互動、擬社會關係與擬社會真實、情感依附理論,以及品牌契合度理論,建構一個以消費者為中心之品牌權益研究架構。首先,透過深度訪談分析2位不同領域之社群媒體影響者的個人品牌建構歷程,並運用個人品牌畫布模型分析其身分、技能、定位、溝通等構面,詮釋其如何以創作內容逐步發展完整之個人品牌,剖析社群媒體影響者如何因應平台演算法與觀眾需求變化而進行個人品牌轉型與重定位。其次,透過問卷調查收集 506 份有效樣本驗證擬社會構念、情感依附分析消費者對社群媒體影響者所形成的個人品牌認同之影響,並說明此請感依附如何影響產品品牌權益。 本研究填補了現有文獻中對社群媒體影響者從內容創作者逐步成為個人品牌、以及品牌聯盟如何影響品牌權益的探討缺口,對數位品牌管理、社群媒體影響者行銷以及品牌策略理論提供新的觀點與實證證據。研究結果顯示:(1) 社群媒體影響者透過與觀眾之頻繁互動而形成的擬社會關係,並進一步強化了其擬社會真實性,有效促進與觀眾間之情感依附。(2) 情感依附對個人品牌之建構具有顯著正向影響,並提升消費者對合作產品品牌的品牌權益認知。(3) 品牌契合度在個人品牌與產品品牌之間有顯著調節效果,高契合度之情境下能顯著增強個人品牌影響力對產品品牌權益的作用,反之則減弱。 本研究亦有助於產品品牌在選擇合作的個人品牌時,所需要考量的面向以及影響,社群媒體影響者可運用個人品牌畫布模型,系統化的整合個人品牌資源與策略,持續強化與消費者之間的情感連結,以提升其長期品牌影響力。整體而言,本研究不僅對理論發展提供新視角,亦對品牌管理與數位行銷實務提出具體策略建議,為後續相關研究奠定基礎。 In today’s social media marketing environment, social media influencers have increasingly become pivotal actors in brand communication and consumer decision-making processes. Compared to traditional media, social media influencers rapidly accumulate substantial attention and influence through frequent interactions with consumers and the authentic presentation of themselves. This enables them to develop into personal brands with unique value and positioning, exerting a profound impact on the communication and dissemination of brand messages. However, most existing studies have focused on message delivery and source credibility, with relatively limited exploration into how social media influencers evolve from content creators into personal brands, as well as how the brand alliances formed between influencers and partnering brands affect product brand equity. Moreover, although brand fit is recognized as a critical determinant of brand alliance success, systematic empirical research examining its moderating effect between influencers’ personal brands and product brands remains scarce. This research focuses on how social media influencers build comprehensive and independent personal brands through the constructs of parasocial and emotional attachment with audiences, and further investigates the impact of personal brands on the equity of partnering product brands. It elucidates the factors by which consumers are influenced by social media influencers during their purchase decision-making processes, explaining the social relationships between influencers and consumers through the lens of parasocial constructs. The research explains how parasocial constructs enhance influencers’ persuasive power and facilitate their development into independent personal brands. By conceptualizing personal brands and product brands as a brand alliance, the research adopts a customer-based perspective of brand equity, employing the six compositions of the brand resonance model to measure and examine how such alliances influence product brand equity. Taking parasocial constructs and emotional attachment as antecedents, this study explores how consumers’ emotional attachment to social media influencers assists in constructing these personal brands, and subsequently, how personal brands impact product brand equity, with brand fit analyzed as a moderator of this relationship. Beyond assessing the extent of social media influencers’ influence on consumers’ purchase decisions, this research adopts a mixed-methods design that integrates qualitative exploration with quantitative validation. It utilizes the personal brand canvas model and in-depth interviews to examine the processes and reasons behind social media influencers’ personal brand building and transformation. The resrarch incorporates theories of parasocial interaction, parasocial relationships and authenticity, emotional attachment, and brand fit to construct a consumer-centered brand equity framework. First, through in-depth interviews, it analyzes the personal brand building trajectories of two influencers from different fields, employing the personal brand canvas to explore dimensions such as their identity, skills, positioning, and communication, interpreting how they gradually develop complete personal brands through content creation. It also dissects how influencers adapt their personal brands in response to shifts in platform algorithms and audience demands. Second, it employs a survey to collect 506 valid responses to empirically test how parasocial constructs and emotional attachment influence consumers’ identification with influencers’ personal brands and explicates how such emotional attachment impacts product brand equity. This research fills existing gaps in the literature by examining the gradual evolution of social media influencers from content creators to personal brands, as well as the effects of brand alliances on brand equity. It provides novel insights and empirical evidence for digital brand management, influencer marketing, and brand strategy theory. The findings reveal that: (1) the parasocial relationships formed through frequent interactions with audiences significantly strengthen perceived parasocial authenticity, thereby fostering emotional attachment; (2) emotional attachment has a significant positive effect on personal brand building, which enhances consumers’ perceptions of partnering product brand equity; and (3) brand fit plays a significant moderating role between personal brands and product brands, whereby high brand fit scenarios substantially amplify the influence of personal brands on product brand equity, whereas low fit scenarios attenuate this effect. Furthermore, this research offers practical implications for product brands when selecting influencer partnerships, identifying critical aspects to consider and their impacts. Social media influencers may also leverage the personal brand canvas to systematically integrate their brand resources and strategies, continually reinforcing emotional connections with consumers to sustain their long-term brand influence. Overall, this study not only provides new theoretical perspectives but also offers concrete strategic recommendations for brand management and digital marketing practices, laying a foundation for future related research. |
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描述: | 博士 國立政治大學 企業管理學系 104355508 |
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