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    政大機構典藏 > 商學院 > 企業管理學系 > 期刊論文 >  Item 140.119/61727
    Please use this identifier to cite or link to this item: http://nccur.lib.nccu.edu.tw/handle/140.119/61727


    Title: Perceived Value, Transaction Cost, and Repurchase-Intention in Online Shopping: A Relational Exchange Perspective
    Authors: 巫立宇;陳冠仰;陳柏元;鄭淑玲
    Wu,Lei-Yu;Chen,Kuan-Yang;Chen,Po-Yuan;Cheng,Shu-Ling
    Contributors: 企管系
    Keywords: Online shopping;Perceived value;Transaction cost;Repurchase intention
    Date: 2014-01
    Issue Date: 2013-11-20 17:42:10 (UTC+8)
    Abstract: This study proposes a framework to understand the impacts of both value-related and transaction cost-related factors on repurchase intention from online shoppers' perspective. In particular, this study defines the construct of cost as a three-component conceptualization (i.e., information searching cost, moral hazard cost, and specific asset investment). Based upon empirical evidence on a survey of 887 online shoppers, this study shows that consumers' perceived value and each cost component are positively related to repurchase intention. Importantly, information searching cost exerts the most significant influence on repurchase intentions among the four relational factors. The result suggests that providing sufficient cues to reduce consumers' information searching cost is the core element of repurchase intention formation. This article closes with theoretical and practical implications.
    Relation: Journal of Business Research, 67(1), 2768-2776
    Data Type: article
    DOI 連結: http://dx.doi.org/10.1016/j.jbusres.2012.09.007
    DOI: 10.1016/j.jbusres.2012.09.007
    Appears in Collections:[企業管理學系] 期刊論文

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